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Sterling, MI

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White's Canoe Livery

2.0 (6 reviews)

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Bavarian Belle Riverboat - 11 day old ducklings

Bavarian Belle Riverboat

4.9(42 reviews)
53.6 mi

The Bavarian Bell River boat ended up being one of the main highlights of our time in Frankenmuth…read moreand that's saying a lot because we had a really good time here. When we arrived, the woman selling the tickets was genuinely friendly and interested in our dog. I love that this is a dog-friendly activity and that always gets extra bonus points with me. She asked our dog's name and answered all our questions and when we saw her hours later walking around the town she called out to our dog by name and said hello. It was very sweet and just one example of the warm welcoming spirit of this city. The cruise itself was very calm and slow. Just a smooth ride down the Cass River and back. There's lots of time to take in the scenery and you learn a lot. The gentleman narrating our tour was knowledgeable and had a great voice on the microphone. I actually thought it was a recording for the first few minutes, but he introduced himself and explained that his son was the boat captain. He shared the history of Frankenmuth and the surrounding area and when he tells you the popcorn they sell on board is the best you'll ever have, he's not lying. The popcorn was the surprise star of this cruise! For only $2 you get this bag of fresh salty delicious popcorn and they actually encourage you to toss some to the ducks on the river. It was really fun watching them Rush up to the boat and watching the children laughing and enjoying themselves. I love popcorn though so unfortunately the ducks had to share with me because it was definitely the best $2 popcorn I've ever had! This is a must if you're in Frankenmuth and I'm so glad we got to experience it. We had such a nice time that we bought some souvenirs on our way off the boat, including a little Captain's hat for my husband to match the one we had for our pup already. It really was a lovely time.

I love Bavarian Belle Riverboat tours. They are reasonable. Tickets are $18 for adults and the…read moresnacks are reasonable. My husband bought two waters, two popcorns that cost $8.00. We recently did the one hour tour on Memorial Day. The tour was scenic and relaxing and enjoyable.

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Bavarian Belle Riverboat - DOG FRIENDLY

DOG FRIENDLY

Bavarian Belle Riverboat - Jasper loved the trip as much as we did.

Jasper loved the trip as much as we did.

Bavarian Belle Riverboat - Evy went out of here way to help us.  She was great.

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Evy went out of here way to help us. She was great.

Spicer's Boat City - Seadoo Switch

Spicer's Boat City

1.9(61 reviews)
38.1 mi

First visit July 6: we took our spark jet ski to Spicer's because it would beep and shut off. We…read morefigured it was a sensor but weren't sure. their tech spent 6 hours diagnosing a problem and had to split the haul. Said it was spark plugs. $1100. We put it in the water and the jet ski now did not beep but now would not go faster than 32 mph. Also, they lost our oil cap and had to reorder one. Second visit July 13: they took less than an hour to diagnose a throttle sensor. This was another $400 charge. We put it in the water and issue remained the same- would not go above 32 mph which typically means it isn't firing all cylinders. Third visit July 27: when we dropped it off they claimed "this is on us". They split the haul again and claimed the connector had been bent and the fix was an engine harness for $1400. We asserted that this had to have been done by their tech on visit 1 as no one has touched that since it was manufactured. They claim it was the problem all along. Picked it up on aug. 5 the haul was still split. We got it home and we bent the connector to make it tight. The jet ski has worked perfectly since then.

After our experience with Spicer's, I would not buy from them again…read more My partner and I purchased approximately $45,000 worth of brand-new equipment from them, a UTV for around $35,000 and an ATV for around $10,000. We were cash buyers and had absolutely no issue paying for what we purchased. When we made the purchase, Spicer's was using a new payment system. We provided everything they asked for, their finance department processed it, and we were told everything went through successfully. They even told us we could pick up both vehicles the next day. We had a family emergency and couldn't pick them up until the following week. When we finally did, their driver loaded both vehicles and headed toward our property with us following him. Then, without warning, their driver pulled over on the side of the highway and stopped the delivery. We were left sitting there with no real explanation, feeling like we had done something wrong or were trying to take $45,000 worth of equipment without paying for it. Eventually we learned that one of the payments hadn't processed correctly through THEIR new system. Here is what really bothered me: more than a week had passed. If there was a problem with the payment, Spicer's had plenty of time to identify it and contact us. Had we picked the vehicles up the very next day as originally planned, they presumably would have had to contact us afterward about the payment anyway, and we would have immediately taken care of it. We weren't refusing to pay. We weren't avoiding anyone. We weren't trying to get something for free. We are honest people who had just spent a significant amount of money with their business. As soon as they told us there was a problem, we said we would go directly to Huntington Bank and get a cashier's check. And that is exactly what we did. We drove to Huntington, obtained the cashier's check and physically handed it to their driver in the Huntington parking lot. The driver told the manager he had the certified check in his hand. Apparently that still wasn't good enough. The manager refused to release our vehicles until he received a picture of the check. Spicer's own driver didn't have a phone capable of sending the picture they were requiring, so once again WE were left sitting there waiting while they figured out a problem created by their own process. To make matters worse, part of the urgency apparently involved wanting their employees to get home early for the Fourth of July. I have no problem with employees getting home to their families. But don't make your internal scheduling problem the customer's problem, especially after your own payment system caused the issue in the first place. If your system makes an error, call the customer and fix it. Don't stop customers on the side of the highway with $45,000 worth of equipment behind them and make them feel like criminals when they've done absolutely nothing dishonest. We even contacted the owner afterward because we thought he should know how badly the situation was handled. Instead of feeling like our concerns were genuinely heard, we felt they were dismissed. Mistakes happen. Technology fails. Payments occasionally don't process correctly. I can understand all of that. What I can't understand is treating good customers this way when they immediately did everything asked of them to correct YOUR system's problem. We paid what we owed, immediately addressed the issue, and did exactly what we said we would do. Treat your customers with the same good faith you expect from them. We won't be purchasing from Spicer's again.

Photos
Spicer's Boat City - Spicer's Boat City

Spicer's Boat City

Spicer's Boat City
Spicer's Boat City - The Spicer's showroom has some pretty amazing toys on display--how about this 5-seater "Sombrero"?!?!

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The Spicer's showroom has some pretty amazing toys on display--how about this 5-seater "Sombrero"?!?!

White's Canoe Livery - boating - Updated October 2026

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