I've been renting a storage unit here for the last several months now. I've been extremely happy…read morekeeping my stuff at this facility. I know my things are safe, secure, and protected. The management is always very friendly, happy to help, and is super accommodating. I've also visited my unit multiple times and never seen or heard of such things that were mentioned in the other reviews about homeless people living there. I don't believe that. Your stuff will be safe here and they are professional about their property. In fact, I know the management does property walks multiple times a day to ensure the safety of the area. I ended up starting out with a larger unit and then wanted to downsize to something smaller. The management was extremely helpful and accommodating towards this unit move! I don't have 1 negative thing to say about this business. In fact, I recommend them!

Homeless people living and/or storing belongings in this facility (verified by the manager) made us…read moreuncomfortable keeping anything of value at this location. I wasn't even comfortable letting my girlfriend go there alone. The manager didn't seem to care when I asked for a prorated month after emptying the unit for our safety. Customer BEWARE

I've used this service several times. It's a great resource for people living in the area. They're…read morealways friendly it's reasonable there's one guy kind of big with a bald head who actually help me unload. My truck, then jumped in the back of the truck and sweep out my truck for me. Awesome customer service. Thank you Eldridge.

Always great customer service. The folks are accommodating and helpful. I use them often.read more

Best moving experience ever! The team was courteous, efficient, and careful. Received a call to…read moreconfirm in advance and the move went very smoothly. Highly recommend !

I submitted an insurance claim for over $4000 & they sent a check for $490. When I declined the…read morecheck & threatened to report them they fixed the urns and an Ethan Allen table set whose finish was ruined by storage blankets. The tables look good but the urns look like they have been broken & then repaired. These urns cost $800 each to replace. We paid for full value replacement insurance. Had they bothered to stabilize these heavy items in their truck, they would never have broken. They are at least now usable. They then sent me a new check for $260 with a request that I remove my yelp review. They stopped payment on the original check. Since my first post, I have discovered numerous missing items. I am left wondering what happened to them. All of the boxes have been unpacked. During our move they delivered several items to us that were not ours. We sent them back to their warehouse. I suspect they delivered some of my things to other clients or they damaged the boxes & items within so badly they decided not to deliver them and thought I wouldn't notice. Some of these items were important to me & cannot be replaced like carpet my grandmother made. So, yes they did make an attempt to repair the most expensive items. They have looked in the warehouse for the missing things & have no explanation as to what happened to them & they paid for 50% of the replacement costs for a few of the broken items. I have found many more broken things as I decorate for the holidays. So, I will not change my review from one star & I hope this review will help you decide if they are trustworthy of your items. We paid approximately, $12000 for them to move our things into storage, then a $1200 a month storage fee for 10 months while we waited for a new home to be built & a final $10000 for them to move us out of their storage facility & into our new home. I just expected more for what we paid and the insurance claim I submitted was a fraction of what we paid to them. I just cannot recommend them to anyone.

Quick and easy. Reasonably priced and very professional. Will highly recommend to family and…read morefriends, and will use them again in the future when the need arises.

I was moving my 88 year old Mother out because my stepfather just passed away, so Jim and another…read moreguy came and gave quote,I said Im getting other quotes,he said theres a 3 day cancelation notice otherwise a $100 charge,Jim said deadline to cancel was Sunday night. So I scheduled it then instead later and I my other quote was cheaper so I canceled JP on Saturday and got a nasty text from "Jim" saying, "I knew it" why did I schedule in the first place ," Whatever " this response was very unprofessional,inappropriate , immature and wrong! My response was that he knew I may cancel and I did it within specified time frame. I also said I didn't appreciate his attitude and was he a supervisor or owner? he didn't respond to my text or phone calls ,I kept getting busy signal when calling every number they have, it turns out he blocked me to avoid my complaints!! ,thats real nice!!, My advice is,Stay away from this company!!, they don't have good business skills or respect for customers, and they're probably only showing their good reviews!!

Service Hauling is a great company to work with! They had the perfect sized dumpster for some early…read moreSpring cleaning and a few home repairs. They brought the dumpster right away and were even able to advise me on township permits...which I did not need for Boyertown...so I was able to have it on the curb in front of the house, very convenient! See posted photo :-) I would highly recommend Service Hauling to my neighbors and friends!

I've used Eric's Moving and Storage several times. He quickly responded to my initial email,…read morefinding time for my move-out/ move-in within 12 hours. His movers were punctual, polite, and exceptionally helpful during a very stressful day. His prices are fair and justified by the quality of service. I WILL use his services again. I highly recommend this business for anyone needing to move/relocate. My score: 10 out of 10!

As I stated, Eric is a great guy and an exceptional mover. We had a bit of confusion when I had…read morebooked a move. I did not speak to Eric at this time and my move was not what I expected. I should have waited for Eric, more professional. So, with that said, Eric made good on everything and you have to respect a man of his integrity, caring and honesty. Linda Fraim

I am a devoted tenant! I love the hospitality, security, service, and warm, kind temperament that…read moreyou receive from the beginning of your lease until...I have been with HIDDEN VALLEY now going on 4years and I wouldn't change even for a smaller sum of money! I feel my property is well secured and safe!!! Thank You H.V.! I made the best choice for a locker & my vehicle!

I helped my brother manage a self storage place so, I feel that I have a decent understanding of…read morethe inner workings and have significant expectations on deliverables: cleanliness, security, access, & continuity of fees. Hidden Valley is top notch on all counts!

I hesitated on buying a new couch because the one I needed to get rid of was big and heavy with…read morereclining seats at both ends. It came into our house before we remodeled, and I knew it would be a nightmare to remove. I couldn't have been more wrong! The guys arrived with tools in hand, dismantled everything quickly but carefully, and within 20 minutes the truck was leaving the driveway with the old couch. They were amazing! And their services are very reasonably priced. I highly recommend and will definitely use them again.

Worst ever! They damaged many of my items but didn't assume any blame since they didn't pack them…read more I have moved many times and always did my own packing...never had any damage. Boxes were labeled "this side up" or "fragile ". I uses bubble wrap on fragile things and made sure every box was padded and tight. They packed my TVs and managed to dent the screen on one ( which I was reimbursed for). But, their insurance covers...are you ready.. .6 cents/lb! One ( of many dishes) is $100 to replace! They ripped the handle off one of my dressers and I don't even know where they through it to begin to repair it. It took me over 5 months and a lot of emails to even get a check for the TV. It didn't matter who packed the items since they had no regard for my items. They did everything but jump up and down on them. Never again! Beware!