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    Whitehorse Self Storage

    2.3 (3 reviews)
    Open • 8:30 am - 4:00 pm

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    Town & Country Moving & Storage - Moving day!

    Town & Country Moving & Storage

    (37 reviews)

    Best moving experience ever! The team was courteous, efficient, and careful. Received a call to…read moreconfirm in advance and the move went very smoothly. Highly recommend !

    I submitted an insurance claim for over $4000 & they sent a check for $490. When I declined the…read morecheck & threatened to report them they fixed the urns and an Ethan Allen table set whose finish was ruined by storage blankets. The tables look good but the urns look like they have been broken & then repaired. These urns cost $800 each to replace. We paid for full value replacement insurance. Had they bothered to stabilize these heavy items in their truck, they would never have broken. They are at least now usable. They then sent me a new check for $260 with a request that I remove my yelp review. They stopped payment on the original check. Since my first post, I have discovered numerous missing items. I am left wondering what happened to them. All of the boxes have been unpacked. During our move they delivered several items to us that were not ours. We sent them back to their warehouse. I suspect they delivered some of my things to other clients or they damaged the boxes & items within so badly they decided not to deliver them and thought I wouldn't notice. Some of these items were important to me & cannot be replaced like carpet my grandmother made. So, yes they did make an attempt to repair the most expensive items. They have looked in the warehouse for the missing things & have no explanation as to what happened to them & they paid for 50% of the replacement costs for a few of the broken items. I have found many more broken things as I decorate for the holidays. So, I will not change my review from one star & I hope this review will help you decide if they are trustworthy of your items. We paid approximately, $12000 for them to move our things into storage, then a $1200 a month storage fee for 10 months while we waited for a new home to be built & a final $10000 for them to move us out of their storage facility & into our new home. I just expected more for what we paid and the insurance claim I submitted was a fraction of what we paid to them. I just cannot recommend them to anyone.

    Whitehorse Self Storage - selfstorage - Updated October 2026

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