Season pass holder. Trying to get some food and they closed the grill an hour early at 5:00. A week…read moreearlier ordered at 5:30, as well as every other time we've been here. Unacceptable service. Close the entire counter at the same time everytime. Thank you

Very cute, easy park. The arcade was mostly broken or old, but the food was decent, lots of chairs,…read moreand overall pretty clean. Cost is probably a little high for the actual value.

Came here to have a little pool time. The water park is very cute, clean and easy to navigate. Came…read morearound 4, they close at 6. It was empty, like I rented out the whole place to myself. They is pretty small but all I wanted to do was float around the lazy river for a few hours. Tried the water slides, they have 2 big ones. Additionally a 2 kiddie pool areas. Staff was fun and friendly. The lazy river was relaxing and I likes the splash areas! Again very clean, easy to get to and overall a fun time!

We've been coming to Thunder Lagoon Waterpark for years, and it's always a great time for the whole…read morefamily. If you have kids, I highly recommend it! The giant waterslides are a lot of fun, and the lazy river is one of our favorite attractions. The staff is always friendly and helpful, and the prices are very reasonable. Another great feature is the small boardwalk area just a short walk from the waterpark. You can grab funnel cakes, burgers, pizza, hot dogs, french fries, and ice cream, then bring them back into the park to enjoy. It's a convenient option when everyone gets hungry after spending time in the water. Overall, Thunder Lagoon is a fun, family-friendly waterpark that we look forward to visiting year after year. Highly recommended!

Deducting points for the lockers - both for the poor signage and having only one screen for all…read moreguests to access their lockers. On busy days like today, there was a line just to open your locker. Another drawback is the amount of people that drop their towels and shoes on chairs and don't return all day. It was very hard to find a place to sit down and I feel that staff should manage this, again, especially on busy days. Overall, we had a great time and the rides were all very fun. Make sure to get the family pack of 4 tickets if you have as many people - you'll pay less per ticket. And bring in your own cooler with food and drinks.

We recently visited this water park and had a great experience! My son had such a great time, and I…read morewas especially impressed by how helpful, friendly, and attentive the lifeguards were with the kids. It definitely made me feel more comfortable knowing they were paying such close attention and genuinely seemed to care. Great job to the entire lifeguard team and staff ! In particular "Javi" And "Alexia" my 8 year old made sure to ask them for their names so that I could give them a five star review. We'll definitely be back!

Kids had a great time jumping at the aqua park! Parents had good food on the dock and got to watch…read more Staff was friendly and helpful.

Way too many people for covid times. I asked and apparently the usual maximum is 100 people and…read moreduring covid they limit it to 50. We had 50 in our session and it was very crowded and no way to social distance. I can't even imagine 100 kids there at once. My kids are 9 and 6 and while these are generally good ages for this park, I was a bit worried they would get trampled by the big kids that dominated our session. Most of our session was filled with large teenagers from a camp and they weren't exactly watching out for the little kids. If you plan to bring smaller kids (and especially if they aren't strong and aggressive), I would recommend going to a little kid only session. For adults - there is no need for an adult to accompany the child in the course. I bought a ticket for my hubby thinking he would have fun with the kids and would be helpful. There was absolutely no need and he wasn't even with them most of the time b/c they were all over the place. You can watch from the pier but wear sunblock - there is no shade. I would go later in the afternoon so you dont fry.

Pool is okay, very crowded in the pool and the pools area and inside the pool is ehh. Service is…read moregood. Water slides are good also. Food amazing! Just beware for a lot of people!

The waterpark could be so great. Ended up being an expensive day... You're looking at 20 dollars…read moreper person for the whole day and they kick you out halfway through. Morning and afternoon sessions are 10 each. If you get food it's 14.50 for three tenders and fries. Kids want ice cream? 9 dollars for a small bag of dip n dots (doesn't even give a half cup). Food has to stay in the concession area btw. Don't forget you need to pay the state park 4 dollars to get in. It's a small waterpark. Max pool depth is 4 feet. Make sure the floaties are across the chest or they won't let you wear them.

Horrible experience solely due to the arrogant, insulting, disrespectful, condescending, and…read morefrankly illogically stupid "head of security" under Britney Teagues or Britney T. First off there are not nearly enough bathrooms, especially in the adult bar section. Second, when we asked for one, we were told to go out the glass doors. When we tried coming back in a security guard magically appeared saying we had to go back around to the front even though there was no signage saying we had to and despite the actual waterpark staff telling us to use that bathroom. When we asked for the manager that's when Britney T showed up. Incredibly rude, absolutely abysmal customer service by Britney the head of security. She showed up with aggressive attitude, escalating instead of calming the situation, telling, telling us we lacked common sense. She said she wasn't responsible for us not seeing the sign until we left (what the fuck, her logic is room temp iq levels) and that's the way it was. She made my girlfriend feel u safe and forced her to go around to the entrance again. She even said some ridiculous crazy hyperbole about how we might have razor blades in bathing suits, so we were a security risk that necessitated us to go back around. Truly horrible experience due solely to arbitrary, violent, rude worst staff on the planet. Let this serve as a warning to all Latinos and minorities, this park will disrespect you and treat you like trash, don't spend your money here.

We went on a rainy Sunday and expected it to be crowded, but we seriously underestimated just how…read morepacked it would get. We arrived right when the park opened at noon and were lucky enough to find a spot to put our things and let the kids eat. For about the first hour, we had a good time, but after that the park became overwhelmingly crowded. We got in line for the tube slides and waited about 40 minutes. During that time, we noticed there were long lines for absolutely everything the body slides, the lazy river, and even just getting tubes for the tube slides. Some of the delays seemed to come from a lack of organization, but honestly the biggest issue was simply overcrowding. By the time we got off the ride, it was difficult to even move across the park. People were leaving their belongings everywhere, and the water in the main pool which seemed to be the only pool for everyone had even changed color from how crowded and overused it was. What was most surprising was that even as the park became nearly impossible to navigate, people were still continuing to come in. It honestly made us question whether the park was properly monitoring or respecting capacity limits at all.

I liked the water park itself but staff allowed children to run around and ruin other guests…read moreexperience. In the lazy river, kids ran around in the water (not sitting in tubes) and multiple times knocked into me or even almost pushed me under water. Lifeguards didn't even let out a single peep of the whistle to alert the children to stop.

I have to start with praise for Robert from Romania ! We rented a cabana and honestly he was the…read morebest part! He was super friendly, very accommodating and overall just great to be around today! Clean water park with a great selection of rides, activities and food/beverages. Definitely worth spending a day here with the family.

To small over priced paid 600 dollars for a small cabana me and the misses and kids over all we…read moreenjoyed ourselves had great fun I mean we travel from our home town in Jacksonville Florida so you no we have experience huge amazing waterpark s in Florida but we were on vacation going to the jersey shore so we just decided to stop by for a experience enjoying a good time I give it a 7 out of 10

This is a smaller water park for the price but it's still so much fun. My tip is to get there early…read moreto get good seats or rent a cabana in advance. Also the shotgun falls ride hurt my chest when I hit the water. I tried it again holding my chest the second time and it still hurt. My favorite ride is the blue mat racer- not sure what it's called.

Dropping a stars because Splash Zones pricing/advertising is ABSOLUTE BULLSHIT, and annoyingly…read moredeceptive. Because I've been there before, I'm on their stupid mailing list for "promotions" and *HARDCORE DR. EVIL AIRQUOTES* "discounts." SO, we decide to head back one day because it is a decent water park for our little one, and I see in my inbox that they are offering discounted, sorry, "discounted," tickets if you buy online. The advert mentions the price is $25.... SIKE! Gotcha, dummies. No...the price for the day we were trying to go, which was a damn Thursday, btw, was $48. But wait; what about those $25 tickets, I hear you asking. They are only for certain, specific days. Looking at the calendar, it appears that Sunday is the day with the $25 dollar tickets. "Ok, we'll just go Sunday then," says the Misses, optimistically. Wrong again. I go today to look at the SUNDAY tickets, and they are now $28 dollars. "That sucks," I hear you begin to say, "but that's still cheaper than if you buy regular price." Oh, you sweet summer child......The $28 is ONLY available if you buy online, but when you go to check out, Splash Zone chargers a, and I quote, "Online Recovery Fee," basically to recoup some of the cost of the "discounted" ticket. SO, the advertised price of $25 per ticket, which turned into $28 per ticket, is now actually $31per ticket. I HAVE to go, because of how my marriage is set up, but I hope Splash Zone enjoys my last time ever visiting their park.

Pros- Tickets are reasonable, cheaper online…read more Can do 10-2 or 2-5 Great for smaller kids(ex 6 and 8) because it's not too sprawling A few shaded areas if you want to beat the sun We went in late august and plenty of chairs available midweek Cute Sandy area to layout for sunbathing right by the bar There're a bar , $10 a beer or nonalcoholic frozen beverage Cons- You can't bring any outdoor food and like all tourist spots the food is overpriced. No fruit type items Kids items are all unhealthy Flow rider is only for folks over 75lbs, I missed that on the website Didn't really need a cabana for the time we went, lesson learned. Server came once, didn't check back n there wasn't any water like it stated on the website.