I brought my dog, Jack, in after attempting to groom him at home and was told over the phone that…read morethe cost to fix it would be $10. When I arrived, I was already very upset and concerned for my dog. Unfortunately, instead of being met with professionalism or understanding, I was laughed at by the groomers. This was upsetting and completely inappropriate given the situation. I later contacted management, hoping for an acknowledgment or apology, but felt my concerns were largely dismissed. Additionally, very minimal grooming was performed before the service was stopped due to my dog becoming difficult, yet I was charged the full price. While I understand safety concerns with animals, I felt the situation was handled poorly and without reasonable effort or compassion. What disappointed me most was the lack of empathy and professionalism. A stressful moment could have been handled with kindness, but instead it left me feeling embarrassed and disregarded. As a result, I will no longer be using your grooming services and will be seeking private grooming moving forward.

Groomers are great. Managers are horrible. Took my dog there today to be groomed and was told I…read morecouldn't bring him back by the Managers because he paced in his cage after his bath. I have a Belgium malinos who has anxiety I even told the groomer that she said it was fine she understood. Groomer had no problem with him from my understanding the managers didn't like the fact he paced him the cage. I happily won't be going back and I fully plan on contacting someone higher up the to look into it.

Very friendly. My long haired German Shepherd was matted. They took care of her and did a great…read morejob.

Got to be one of the friendliest places in town! My dog runs to the car every time I mention that…read morewe need to go see Linda! Great service, "man's best friend"!

I took my baby for her first grooming session. Karen did a wonderful job. I couldn't believe how…read morecute Phephanie looked. I think my puppy enjoyed herself. Karen was very nice and we loved the treat bag that she gave my baby after her beauty shop appointment. I think it was a good experience.

I took a dog in there that had never been groomed before and he was a bear to do it took over three…read morehours and they were great with him and they never charge me extra they did a really good job I appreciate them

This place made my life so easy ... I am used to places booked out for months, requiring…read morevaccination records (I have them, but it's a pain.) I was able to make an appointment with a couple of day's notice, no vax records were required, AND she did a great job!! Our poodle looked fantastic;. Thank you so much.

As full time RVers sometimes it's a challenge to get Shy Guy and Angel groomed by somebody that…read moreknows what they're doing. The lady at Lucky Paws Pet Grooming did an excellent job with both dogs.....the best that had been done in a very, very long time! I just wish I'd have had "before" photos to show how bad they were before she started with them. I highly recommend Lucky Paws Pet Grooming to anybody but especially those with a small breed dog.

While it is a clean facility for the kennels. The play areas did smell like urine and had poo in…read morethem. Which not knowing if any of the dogs there had internal parasites gave me a little concern. I could dose my pups up with meds to fight that. The people there, nice and polite, though did show bias for reactive dogs who bark when startled by strangers and fast movement. Never got to tell them that the dogs, while not liking the loud noise, are in an area that people use firearms at a nearby firing range. They never reacted to the other dogs until two dogs started in on each other (thankfully the dogs were from the same household and apparently are regulars with them), but my dog was aggressive when she pulled one of the employees back from the gate to the other area where the dogs were. Even though he wasn't going to go in, she didn't know that. I showed them at one point that she startles at fast "appearing out of nowhere" people, as she reacted to me coming around the corner after one of the employees had let the dogs out of the kennel while we were seeing if the pups would have issue with the people there. She barked at me and took up her "Cover" position behind the employee and was wary of me until she recognized that I was not a stranger. Being around her, I expected her to react that way since she was not seeing the employees as bad people. I could give a Five Star for the positives I saw, but my pup being called aggressive everytime she reacted to strangers she had only known for all of maybe an hour, she barked maybe 4 times the whole time. She's done the same when we go out and she wasn't paying attention and someone walks by the truck and she notices them suddenly (they "appeared out of no where"). The reaction to a perceived "bite" when she pulled the guy away from the "fighting" dogs. Even the guy said he had thought she had just touched him with a paw. I got concerned with her being treated with a bias that was just her normal reactions to strangers. The guy had no problem leading her on leash and getting her back up into the vehicle after our meet and greet. The place is clean. The people are polite. I just felt from the time we arrived and my pup's reaction to a startle of people and alerting to their presence, two high pitched barks, nothing else beyond watch after that and see if they were safe. She never showed any aggression, barked more than she felt she needed to. Which during the time we were there, there was one dog that was barking the entire time (nothing said about that dog being aggressive even though he was barking the entire time we were there nor about the two dog fighting), my pup went by the barking dog and could care less after a quick sniff, no bark or growl at that dog. The two boys in the next play area over "fighting" concerned her, but only with the safety of the guy who was in with us as we talked, and again no barking, growling, or aggressiveness from her. Her concern when dealing with other dogs are ferals around where we live, that would (ferals with aggressive behavior) fight her or her family, that try to get into our fenced yard. We have a puppy that was dumped into our yard, which we are fostering for a few weeks, that she had no problem with, she gets up and moves away when she gets tired of being chewed on. She barks at the calves across the road if they play fight where she can see them, which gets them to stop and stare at her, which she stops barking and does her "good that's done" snort and heads back to her chilling in the yard. Which I talked to them about. Thankfully I was able to find someone else after being told that they wouldn't be able to handle her during a time period they would have a lot of barking dogs and maybe a few hours of fireworks, over the week of 4th of July. Which would be like neighbors firing their rifles at targets, killing coyotes, or hunting during hunting season. The rest would be just the barking digs, which being in their own kennels and not mixing during time outside of their kennels, my pup would care less as long as they didn't threaten those she decided were part of those she needed to protect. They have seem to have no problem with the actually "aggressive" dogs. Once I voiced some of my concerns about a possible bias, there was a fabrication of how my reactive dog (which was during the time called aggressive) would not be able to be boarded for a week in July, because they would not be able to handle a reactive dog during the 4th of July fireworks and a lot of other barking dogs.

BowWow B&G is awesome. They took excellent care of my dog while I was out of the county for a few…read moreweeks. First off, the kennels are divided in half with part inside and part outside. The inside part is climate controlled. If your 4 legger is hanging out inside their kennel, they can't see the other dog but if they go outside they can see the other dogs. There's also a large and a medium play area for them to check out. My dog is a little spoiled and wouldn't eat at first, in an attempt to get her to eat they hand fed her fried chicken. After a few days she started getting into a routine. After a couple of days, I was really missing her and texted Blair, who sent me a little video of my pup. This put me at ease because I could see she was being well taken care of. A big shout out to everyone at BowWow. It's nice to have a place close to home if I need to leave my girl for a night or two.

My dogs love going here for boarding and grooming. I use them every time I need to board or groom…read moremy dogs. The owners are very friendly and helpful.

The owner was so friendly and helpful. I was traveling from Florida and needed a place for my dog…read morefor the week. He answered all my questions and even met me outside of normal hours for drop off. My dog was well taken care of and came home happy! Will definitely use them again!

Great, fantastic, we absolutely were impressed!! We love Miss Cathy who grooms, we followed her…read morefrom her previous employer. Boy are we sure glad we did!! Prices are fair, the place is prettier than half the human salons in town lol.

They have both spayed and deshedded my 2 dogs several times now. They are great. Ask for Karyn she…read moreis great.

The prices on their bird toys are crazy high. They claim to "price match" but when I showed them…read moreexactly the same toy on Amazon at regular price, they still wouldn't honor it. I'll never shop there again. Ever. Petsmart toys are expensive, but not like that and they actually do "price match".

Very similar to a Petco or Petsmart, has all of your pet needs Batesville. Friendly and helpful…read moreemployees, but you can probably find everything you want on your own.

Always a great cut. So good with my Shih Tzu. Very loving place to bring g your dogs..read more

booked months in advance so plan ahead. having said that, they were very accommodating & were able…read moreto squeeze my dog in for a simple wash & nail trim between other groomings. very fun place for the dogs. there are fenced in areas for maybe less social dogs but the dogs that play well with others seem to just wander behind the counter & have fun w/ each other. good vibes. nice people. good wash.

My doodle gets very car sick so I groom at home most of the time, so he doesnt have to travel. He…read morehad a vet appt so we were just down the road, and had just groomed him myself the night before, but I'm nervous about sanitary grooms and hubby was out of town and not able to help me hold him so I called and they let me drop in and did a sanitary groom on him for me. They were very nice on the phone and in person, and very sweet to my puppy! While I know I am not a professional and my at home grooms are not perfect but they make him more comfortable than getting car sick on the way there and back. I keep him clean and mat free. They did not shame me for that or try and push getting him done there instead. She said bring him in anytime I needed help with the areas I'm not comfortable with. I have him shaped up professionally once or twice a year and from now on will make sure we go there instead of anywhere else! They earned a new customer today and will be getting recommendations from me from now on! Thank you ladies!