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    White River Family Practice

    1.0 (1 review)

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    4 years ago

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    Dartmouth-Hitchcock Heater Road

    Dartmouth-Hitchcock Heater Road

    1.7(3 reviews)
    4.3 mi

    Somebody pointed out that they don't make enough effort for new patients to see primary care…read moredoctor. As I have just moved to the area, I have been trying to set up an appointment with primary care doctors over last 8 months (I actually want to visit a specialist that with my insurance I should be able to book without first visiting primary care doctor, but in this particular hospital they want you to have it). For a long time, they were saying they will have new opening over summer. Last time I called, the lady said she will check if there is primary care doctor available, came back 10 minutes later, and started to inquiry about all my symptoms in detail, check my history in their system (I was once in ER) and what I want to see a doctor for (fresh results indicating pancreatitis). Then she has put me on hold for another 10 minutes, and came back to tell me that unfortunately there is no primary care doctor available in the area, and she can put me on the wait list. Given that, I have an impression that this hospital has some type of DISCRIMINATING policy/strategy that SHOULD NOT BE LEGAL.

    A present for the dermatology department…read more Tag: Kids practicing medicine Pros: Got an appointment super fast, clean facility, good parking Cons: Holy crap where do I start 1. They gave me a resident. Ok I understand this person is learning but this person seemed to be more concerned with getting me out of there and heading on his vacation to Europe. Kid word of advice, "If you can't keep your mind on your job when you are 27 years old because you need a vacation perhaps this is not the right job for you." Very quick patient assessment, he missed parts of my body on his scan on my skin, was too concerned about documenting his findings, fought with me about the prescription the last experienced dermatologist gave me the last time, filled it, gave me the wrong prescription, gave me no instructions, forgot to have me pay for the skin tag removals and walked out of the room 2. I went to the front desk because I knew I had to pay for the cosmetic stuff, but they said, 'No you are OK" 3. 3. The billing department called me obsessively the following Monday (I had the work done on Friday) twice a day everyday till I called them back. They called me on my cell during work while I was at a client. Sorry kids not dealing with you. Word of advice to billing, "When you F up and don't collect send the patient a bill first. If they don't pay send them to collections then have collections bug the crap out of them. However, don't try to cover you own behind by unprofessionally calling literally one hour after the fact (I left at 4 PM on Friday, they started harassing me at 9 am on Monday)" Word of advice: Have the attending come in after the fact and check everything. Dartmouth you did a crappy job I would recommend avoiding the residents.

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    Rockingham Family Healthcare

    Rockingham Family Healthcare

    5.0(2 reviews)
    81.0 mi

    Dr. Hanlan provides personalized care like no other. You met one on one with him for over an hour,…read moreand discuss all the options, and information. He misses nothing. This is care found in the olden days and is now a rarity. He runs the office himself on with a pt receptionist so things do run behind. He is not affiliated with an HMO or mega conglomerate which is refreshing. I highly recommend dr. Hanlan. I feel he cares about me and we work toward a goal, together as a team.

    Dr. Hanlon, originally an internal medicine guy, runs this small family practice in a unique way…read more He keeps the bureaucracy and staffing to a minimum and spends huge amounts of time with the patient. NO ten minute run in and outs here! He also has excellent listening skills. He will call you himself in the evenings with results of your tests and it is rare he forgets, but then he can be paged to correct that. Additionally Dr Hanlon will be your champion with anything he can that affects your health, be it your insurer, your pharmacy, your specialist, your hospital. Despite that he dislikes the health care bureaucracy as much as the patient does, he does not leave you at your own devices to fight it. His diagnostic skills and knowledge are spot on and he is totally open to learn new things, even from patients. Finally a doctor who cares first about healing the entire patient, not treating you like a mere statistic whom they can apply the newest fad treatment on.

    White River Family Practice - familydr - Updated May 2026

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