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    White Heart Automotive

    5.0 (1 review)
    Closed 8:00 am - 9:00 pm

    Services - White Heart Automotive

    Auto detailing work

    Auto diagnosis or inspection

    Auto maintenance

    19 More Services

    Oil changes

    Paint and exterior protection

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Auto bug and sap removal

    Transmission leak inspection

    Car wash

    Engine cleaning

    Headlight restoration

    Interior detailing

    Protection

    Wheel and rim detailing

    White Heart Automotive Photos

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    2 years ago

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    My Mechanic Auto Center

    My Mechanic Auto Center

    (22 reviews)

    I was a repeat customer until recently. The so-called owner was very arrogant, unprofessional, and…read moredownright nasty. He didn't like the fact that I questioned him about new charges I was told I would have to pay for looking into the original issue I brought my vehicle in for just a couple of days prior. I said to him that I had just paid almost $1700 for looking into this issue along with repairs for other services the diagnostic revealed needed to be done and I didn't understand why I had to pay again and the original issue was never resolved. I am sure the average person would question paying additional money but I guess I'm not average because it insulted him. I understand if I needed to pay additional money for parts or the labor for actually getting the issue fix, but I was asked to pay for the tech to look into the same issue I just paid him to look into a few days prior. In fact, the same day I went to pick up my car, I had to turn around before I got home and bring it back for the same issue. After immediately bringing it back the technician (Shaun who was very nice and helpful) stated he would need more time to look into it and to bring it back the next week because they are closed on weekends. Well after I brought it back on Monday of the next week, I questioned Mr. Owner, (Alex ) and he sat erect in his chair and with a raised tone of voice began to read very aggressively from the computer in front of him spewing a list of services that had been done on my car saying none of them had anything to do with what I was currently there for. He stated that he didn't appreciate my insinuating his business did something wrong and that I needed to leave! I said to him I understood what he was saying but I didn't appreciate his delivery and his business may not have a successful future if he speaks to customers in this manner. He became indignant and stated "he didn't need my business and that he had several successful businesses and as the owner he could do and say anything he wants to and there's the door you can leave !" I want Alex to know that my business/$1600 may not mean anything to him but it was a huge sacrifice for me to pay and if future customers are treated in such a way, those dollars or lack of dollars add up and customer retention can make or break a business. So now I am out of lots of money and still can't see to drive after dark because of an electrical issue causing my headlight bulbs to blow out has not been fixed. So I would think twice about taking your vehicle here or you may end up spending lots of money and then told you aren't valued as a customer and to get out of the establishment like I was told to.

    Avoid these SCAM artists at all costs. I purchased a vehicle from them that the entire time the…read moreperson selling it"Zeke" talked up how the entire engine was rebuilt and done 100% correctly. We paid cash for the vehicle and it didnt even last the 30 days of the temp tag. Having moved 2 hrs out of columbia I had to wait till I could have the vehicle diagnosed and show them that the problem was from the faulty engine rebuild. Their solution to doing crappy work was to offer to fix it for another 2500$. There is no way I would pay the same person that did it wrong the first time to do it again for more money! RUN to ANY other mechanic to have your car worked on, they cant even stand behind their work

    Chapman's Auto Tech

    Chapman's Auto Tech

    (8 reviews)

    They are an honest and trustworthy garage that stands behind their work!! We will never go…read moreanywhere else!! Thank you!!

    Folks, I just need to give a huge SHOUT OUT and THANK YOU to Chapman's Auto Tech off Platt Springs…read moreRd! This truly is an honest auto repair company. The VSC light, Anti-lock brake light, Power-steering light and word BRAKE showed up on my dashboard 3 weeks ago, so I took my Toyota to the dealership Midlands Toyota on Killian so they could tell me what was going on. After charging me $167 to run the diagnostic test, they told me that the Brake Master Cylinder and brake booster pump assembly needed replacing to the tune of $4,400. I asked the representative if this was covered under recall or warranty. He said no. I called later that same day to Midlands Toyota to ask the same question in hopes of getting another representative who would actually look. I was told no--it wasn't covered and that I'd have to come out of pocket for the cost. I called a family friend and mechanic and he recommended Chapman's Auto Tech. I went over there and talked to Mike. I showed him the diagnostic from the dealership and asked what would they charge me to replace these parts. He gave me a lower estimate for the total job. Not only that, Mike and Robert (the owner) told me that they have a year warranty on parts AND labor. I left my car with Chapman's Auto Tech. While waiting for the parts to come in, I got a call back from Chapman's. Robert asked me if I was sitting down. He told me that Mike took the time to do some digging and made phone calls to Toyota. Sure enough, the whole job WAS COVERED under the warranty. He found it written plain as day in the Customer Support Program. It seems to me that someone at Midlands just wanted to skim $4000+ from me instead of doing their job and honoring their own Customer Support Program. Chapman's Auto Tech could have done the same, but these guys actually mean what they say when it comes to customer satisfaction and being an honest business. Chapman's has been in business over 32 years. Seriously, if you have car troubles in the Columbia Midlands area, try Chapman's Auto Tech first. They really are good guys. It is refreshing to know there are still honest auto repair companies out there!

    White Heart Automotive - autorepair - Updated May 2026

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