I purchased a Whirlpool self-cleaning oven from IKEA and in less than 2 years, whenever I turn on the self-cleaning process, the door will not open after the cleaning.
The first time, Whirlpool sent out a technician and covered the repair. The locking device melted.
Now, less than 6 months later, the same thing has happened. I contacted Whirlpool again and they will not cover the parts and labour. Even after speaking to a supervisor, I have not received any satisfaction. They claim it is no longer under warranty.
This is not a product I would ever recommend!
Very poor service! Poor product!
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