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    When & Where Contracting

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    Services - When & Where Contracting

    Balcony addition

    Building additions

    Construction design services

    4 More Services

    Deck construction

    Deck design

    Deck repair

    Deck replacement

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    Recommended Reviews - When & Where Contracting

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    7 months ago

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    Cascade NW Construction

    Cascade NW Construction

    (3 reviews)

    Be cautious going through Cascade NW Construction. The few times that my wife and I have hired…read morecontractors in the past, they have done a good job of walking us through what is needed (or recommended) on a project, and I generally have gotten responses in a reasonable time frame. That was not true for this company. We missed an insurance deadline because of poor communication on the part of office staff, which is a big headache, and ultimately had to finish the project with another company. To be fair, I think this is entirely a reflection on office staff & management. For all I know, the workmanship could be excellent. We never got that far. At one point, over 2 months after first contact, we were finally referred to another contractor to complete some related work before continuing with the project. We did complete that work and reached out to Cascade NW again, but were essentially ignored. I think the fact that we were polite about it made things much worse. If you want a response, you'll have to be very aggressive. My guess is that, like many contractors in the Portland area, they have more work than they need, and instead of communicating that honestly to potential customers, they try to keep everyone on the hook for as long as possible while prioritizing the jobs that bring in the most money. I suppose I might do the same in this environment, but it sucks for the customer. Good Luck.

    Had an emergency need for a contractor consult: While replacing a glass sliding door on a 1970s…read morerural home, found the support posts had been cut out from under the header during a previous remodel job. Cascade NW worked with the on-site window install crew and gave me a thorough assessment and plan for a fix - along with a strong dose of honesty and fairness for what it would take to complete. Many thanks to them. I'm sure I'll be a repeat customer.

    When & Where Contracting - decksrailing - Updated May 2026

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