There are no SUP here despite saying they have rentals on their website, on the NYC parks site and…read moreat the infomation boards at their site. So you will wait in line for 1/2 hour to find out SUPs are not available. Hoping to save someone else the headache. The company tried to say they were available- but that's not true. The employee told me there were in disrepair and not safe to go on the water with, and had been unsafe to use for the last 3 weeks with no timeline of when they might be repaired. I knew you have to carry them to the water- it says so on their website. That was not the issue- I was told they were 'unsafe to use'.

be prepared to drag the row boats 10 minutes to the water it's pretty heavy and I got some bruisesread more

They understood all our needs an responded appropriately...it's like we're part of the family.read more

Has an adult learner with no prior experience with a bicycle, Eddie is a patient teacher, he…read morelistens and is encouraging. Feedback is welcomed and check ins are done throughout the lesson. Great teacher, I would recommend him for children and adults.

Rick's Iconic Bridges E-bike Tour was amazing! Let's start with the helmets with built in walkie…read moretalkies -- yes, you can hear EVERY WORD of your guide! And your guide, Rick, is worth listening to. A native NYC guy, his energy and enthusiasm for the city is evident. He's funny, engaging and has a knack for pointing out the interesting info you might not know about NYC. The views on bridge are phenomenal. Our route was about 19 miles long and took just under 3 hours. I'm 52 and my son is 26. We had no trouble with the distance or warm July day, although we do e-bike at home in Arkansas. Can't say enough about how great this e-bike tour was and how much we enjoyed spending some time with Rick. Pick this tour and have a great, safe time! E-bikes were easy to learn, good breaks, comfy seat, simple 1 to 5 power pedal assist and a not-scary but very useful throttle. 95% of tour is bike path and the majority is protected bike path. We had no trouble following Rick and his well timed instructions and directions. Thank you to Rick for showing us such a great time and introducing us to his view of NYC!

Just do it! If you have limited days in NYC, this is the best way to maximize your coverage area!!…read moreIf you have bike anxiety - push it aside. I did! AND - I am so glad that I did. We covered so many boroughs and bridges that if we didn't do it on an eBike there is no way we would have conquered so much area in such a small amount of time. Don't hesitate, you won't regret it. Rick, the owner - being a NY native, he knows the layout of NYC and will keep you safe and guide you throughout the madness calmly. Any uneasiness will diminish as he leads the way pointing out any areas of concern all while keeping on subject so you don't miss a beat. He provides many fun facts that you can't find online, any inside "local" scoop and most importantly - how to be a New Yorker - beep, beep, beep! HONK that horn, haha ;) We highly recommend Rick and his company, NYC Adventure eBike Tours! From the moment we met Rick, we knew we were in good hands. You'd never guess that we'd just met. He treats you like family and will give you the shirt off his back....or rather a jacket (because your son forgot his). Thanks Rick!! We'll be back Sept '25, see you then!! -Jen & Titus =) San Diego, CA

It was very fun and I had a great time with my friends but my scooter was slower than others but…read morethat's the only part that was bad but I really enjoyed it and recommend it to anyone visiting or living in NY.

Mark was so helpful and accommodating!! He found the perfect cushy seat for me! We had a great…read moreexperience!

Seth was fantastic. It was a small group of my fiancé and I and one other rider and Seth was very…read moreknowledgeable. The pace wasn't too much and I was a little wary of traffic but he didn't take us on any busy roads and made sure we were right behind him. He even offered to take pictures of us at the stops! My family is from NY and I wanted to show my fiancé around BK because I want to live there and he's never been. After Seth's tour, he agreed it would be a great place for us. Thanks Brooklyn Giro! We'll definitely be back!

The bike tour was an incredible experience that exceeded our expectations. This was the perfect…read moreouting for our first day in Brooklyn and provided us with a great comprehensive and informative view of the city as well as some much needed exercise. The bikes were well maintained and easy to ride. Most impressive was our exceptional bike tour guide ..... Daniel. His breath of knowledge relative to Brooklyn's past and present provided for a fascinating adventure throughout our ride. Having Daniel share his time and expertise with us was a very special treat and we highly recommend this tour as time well spent in Brooklyn.

We took the Classic City Tour with six friends, and it was such a fantastic experience! Even though…read moremost of us have lived in Philly for over 20 years, we saw the city through a completely new lens and learned so much along the way. The staff was incredible -- they struck the perfect balance between sharing interesting history and fun facts while also keeping us safe and comfortable on the ride. Our guide, Drew, was knowledgeable and engaging, and our sweep, Ron, made sure no one was left behind and kept the vibe fun the whole time. The bikes themselves were comfortable and easy to ride, and the communication throughout the tour made everything flow smoothly. Whether you're a visitor or a lifelong Philadelphian, I can't recommend Philly Bike Tours enough. Even if you're a little nervous about biking in a big city, they handle all the details so you can simply relax, ride, and enjoy the experience.

Super fun way to see the city! Our tour guide was great and the stops were interesting. The trip…read moretook a little over 3 hours and was just under 10 miles. Bikes provided were nice and they even give you a reusable water bottle which was really thoughtful. Easy-moderate ride with only a couple smallish hills. Would definitely recommend!

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

Business-wise, the older Bob was always missing something each time I visited. When I was a…read moresocially awkward newbie biker back in 2011, he lacked patience and courtesy. I'm not sure what question I asked but I had to repeat myself a couple of times and I remembered feeling like an idiot afterwards. The next time I needed something later that year I went all the way Arnold's on 8th Ave because I thought the guys at Ferrara would be annoyed to see me. Other memorable events: In 2013 I needed my front bike tube changed and now that I was a bit more seasoned and confident, I went back to Ferrara's. Price for the tube and replacement was within range of what I expected but the turnaround was not-- like 1-2 days and I was impatient lol. Thanks to that experience, I learned how to replace a tube myself that day. In 2019 I needed a back spoke replaced and both wheels trued. They were friendly this time but there was another issue-- this time they lacked urgency. I wanted it done ASAP and was willing to pay more for it but I was informed alas that there were a bunch of jobs ahead of mine so it would be ready overnight at the soonest. That might've been believable but Bob and the other guy there weren't actually servicing any bikes and just chatting when I came in. The good thing that came from that experience? It took me around two hours and I got my hands dirty but I learned to replace spokes and true wheels myself later that day. IMO this isn't really a business so much as it is post-retirement social gig. And power to Bob! I could only dream of being in a well-enough economic position to do what he does.

A great shop with fantastic service. The owner knows everything there is to know about bicycles,…read moreold and new. What a pleasant surprise after ready some bad reviews. I was able to get a fix on my bike and parts that no other shop could supply. If you have a problem with a bike, this is the place to get it fixed, and prices are reasonable Joan B