January did a wonderful job in helping us with choosing our refrigerator and range. The installers…read morecould not have been more conscientious, professional, and serious about meeting our needs. Thank you all! G and R in Jeff City

Just purchased and they installed a Maytag Dishwasher. Worked well until today. Error light would…read morenot allow operation. Called in and they quickly provided a solution on the phone. Dishwasher is running right now. Great customer service.

Every appliance owned by myself and every member of my family came from Mel at Eldon Appliance…read more You won't find anyone who knows more about them and gives you a better honest deal. Even if you can save a couple dollars buying from the box stores like Lowes, I prefer to support a local man who lives, shops and raised a family in our town. There's not many businesses like his left anymore.

Washing machine leaked a little water when I did a load of clothes…read more Russell misdiagnosed the problem. And in the process BROKE MY MACHINE so it won't wash at all. Then he MISDIAGNOSED THAT PROBLEM. Installed springs not needed and control board not needed. Machine still won't cycle. Worked on it three days then threw up his hands. I diagnosed the problem was in the wire harness. He claimed it was on back order and didn't know when it would be available. I found it online in two minutes. Incompetent STAY AWAY

I've made several purchases at Downtown Appliance and each experience has been easy. The sales…read morestaff is very helpful. Delivery occurred on the right day and within the predicted time frame. The young men who brought the refrigerator to our house were friendly, helpful and thorough. A great experience all around.

We have been purchasing all our appliances here for 40 years. We were going here before the big…read morebox stores were around. Service was stellar when you purchased from them. Recently our Bosch dishwasher stopped working. It took over a month for someone to come and take 10 min to say the pump was burned up. ($97). We were then told it would take up to 6 months to get the new 800 series that we wanted. We went to Lowe's and they had the exact same dishwasher in stock. It was also $700 less! My plumber installed it and we are very happy with our purchase at Lowe's.

Bought a couch It didn't last a year…read moreThey refused to fix it Offered store credit The store manager would not honor it Instead tried to have me arrested rather than make it right A dozen cops showed up Handcuffed me in front of my elderly mother Because store employee Jonathan lied The red headed guy told the truth so I didn't go to jail Do not shop here