I have been a loyal customer of wit at the Marrietta Ga location for years (spent who knows how much $$), usually having what I needed at a reasonable price. Recently, I got 2 valve bodies in a row that were bad, (sticking valves) which caused internal damage, requiring removal of the trans. After several phone calls and incorrect delivered parts and getting fed up, I built my own VB and the truck is running fine to this day. All this was done with the help/ assistance of a friend of mine, an ASE Cert transmission tech with 10+ years of experience.
So after 7 days of phone calls, waiting for wrong parts, pulling the trans 3 additional times, a few lies, and coming out of pocket for $1700 in labor on a $350 VB, Im done with wit.
I cant believe I was treated like this after years of service, and didn't even get an "Im sorry about this" or "let me give you some free filters" NOTHING. And they even refuse to return my core, sheesh.
Use the Marrietta location with extreme caution.
Half of a star is still a bit high. read more