My mother & I have been using 7 Sisters Homecare for a few…read moremonths now and couldn't be happier. My mother is 94 and still very independent. We don't need a lot of help and 7 Sisters is the only company that I found that offers services of just four hours. Dena S.

7 Sisters provided in home care for my father over sixth months. Most of that time we had round…read morethe clock services. The care givers provided excellent care as my father went through the end of his life. The care givers worked with hospice and carefully followed the health plan including becoming nurse delegated. 7 sisters provided care givers who met my specifications, including only have people who followed COVID 19 protocols. When my father was asleep, the care givers often cleaned. They let me know when we needed supplies. But what really impressed me was the level of personal care they gave. They took care of his personal hygiene. They talked with him and many developed a connection that helped when my father became disoriented. What you want as someone responsible for a loved one are people you can trust that allow you to continue to take care of your business and what you need to do to take care of your loved one. 7 Sisters made that happen for me.

Here thru Hospice thankfully ! The care/attention receiving…read moreis top of the line & appreciated.

Sandeep and her team took really good care of my mom. I couldn't thank them enough, my mother had…read morethe best care there. She came home smiling and ready to walk all on her own.! for someone who is Cambodian and respect the culture so much, I felt like I was disrespectful to my mom for taking her to North cascade rehab. I don't want to leave her under the care of strangers, but Sandeep made sure we were taken care of.! thank you all so much for the kind love and support you have given and shown my mom.!

One of the many fantastic things about Silverado is that they do an amazing job of making assisted…read moreliving and memory care as "normal" as possible. There are resident dogs, cats, birds, fish and even some young children that come to work with a parent. This helps keep the atmosphere of being there full of life. They have fun, interesting activities and interactions that make each day for our loved ones better. They have a little store with all kinds of items (scarfs, blankets, jewelry, fun decorating items, some toiletries, etc.) that are free for residents to take and keep. They have a Bistro area inside the main entry that has snacks, juice, water and coffee available all day. They also use this area for residents to gather for exercise, crafting, games, musical entertainment, theme party days, discussions and a care giver reads the local newspaper daily. The entire staff are top notch. Compassionate, attentive, and ready to problem solve at any given moment. The care givers constantly work on keeping up with the personal hygiene of residents. There are so many call buttons throughout the facilities for residents and family to push for assistance. One or more care givers usually respond within a few minutes of activation. The entire facility is a 100 times more clean than the other 3 assisted living places we tried before Silverado (not even close).There hasn't been one time that I have been to visit family (twice a week) when there wasn't a cleaning crew making the rounds. We are so grateful to have found Silverado for our loved ones. Thank you, Thank you, Thank you Silverado!

Our parents transitioned to Silverado Memory Care late last year. After nearly three years in three…read moreseparate residential situations and pretty horrible conditions, we nine adult kids were both relieved and gratified that they were finally in a caring and supportive environment that they had deserved all along. We were first attracted by the facility itself which is, even on a dark day, full of light, clean, and welcoming. There is a beautifully landscaped open courtyard and a variety of gathering spaces for residents and their families. The food is fresh and appealing; the bedrooms are roomy. But the real attraction is the staff. Silverado has what might be described as a deliberate "code of conduct" for its residents and staff. This means every resident is treated with gentle kindness and respect, even during challenging times. The staff seem to know everyone by name, their distinctive personalities and life experiences. They are constantly working to get everyone out of their rooms and engaged in an amazing panoply of experiences, which might include hearing the news of the day, listening to a live local band, arranging flowers, making fresh fruit skewers, engaging in light exercises and stretching, getting to know the resident cats and dogs, going to a sock hop, and celebrating holidays and special occasions. The residents are having fun, still enjoying life. The staff believes, like we do, that being an older person with memory problems doesn't mean that they shouldn't have a high quality of life or be diminished as human beings. Our parents have blossomed in this environment. When our mom was nearing the end of her life, they were solicitous towards her, making sure she was comfortable and felt loved, because she was. They supported us, her family, every step of the way, a rare positive gift during a difficult experience. Our dad is still going strong and thriving in the care of his own family and the one at Silverado. We are eternally grateful that both of our parents found their spot at last.

I watched a friend receive care at Highland Care Center and I have to say I'm extremely impressed…read morewith the care I saw happening at Highland. The residents were the most uplifted in Spirit that I've ever seen at a convalescent, rehab, or nursing center. All the care staff (save one) I felt to be thoughtful, caring, respectful, and professional. They have activities for the residents that keep them engaged and lively, there's things going on, there's LIFE going on. Highland is clean, respectful, peaceful and I recommend this skilled nursing center without hesitate as often as I have the opportunity whether private pay, Medicare or Medicaid. Please check out their website, give them a call, and go out to the center to learn more.

Dear Highland Staff,…read more I want to thank you for treating Lois with so much love and affection. It is remarkable how you embrace the patients and families. Watching the staff, it was obvious they do not show up for "work", they arrive to interact, respect, and engage. I can not tell you the many times I witness the small daily acts of kindness performed by the staff. There is genuine affection and humor in their intense work ethic. I can not adequately express how fortunate I feel that my mother was in your positive, sweet hands. Thank you

UPDATE; Interesting that I didn't say who my loved one was,…read moreso they know what happened. Going farther with this... there is a review just like mine from 8 yrs ago. So they say they value feedback, 8 yrs to change their system yet still happening. a 2 week wait list and never showed up, closest date they had was the day after persons death. Several phone calls logged with no recommendations saying to go to another hospice My loved one suffered needlessly and I still have nightmares CALL OTHER HOSPICE PLACES especially if you are in snohomish county so they can be closer

They are now known as Hospice of the NorthWest....All I can say is OMG and thank you God. If they…read morehad not been their when we needed them recently. Don't know how I would of made it thru a very trying time. Absolutely an incredible team of dedicated individuals. They basically take care of everything, allowing you to take a step back and deal with the pending loss of a loved one. When you need them they will be there for you and your loved one who is trying to exit this life peacefully.

They are taking such good care of my mom after her heart attack . Workers appear generally happy…read morewith being there . They have therapy animals that come with the social worker . I have no complaints .

I have had a few elderly neighbors stay here over the years. One of them for just a short stay and…read morethe others for longer stays or had moved in there. Each time I went to visit I found their accommodations to be professional, friendly and the care specialized to each resident, and you can tell the people are truly invested in the care of the residents. I was also invited to stay for lunch a few times. It was good, but fairly average as long-term and skilled nursing care facilities go. They have a dedicated room for physical therapy and will be honest with their assessments for future and appropriate placement in one of their specialized wings. I observed one neighbor in the PT room and the staff was very friendly, yet serious about the help they were providing. Sadly, one of my neighbors passed away there and she had said if she had to end up somewhere other than her home, it would be at Mt. Baker Care Center.

I just had knee replacement and decided first foray into PT should be at home for at least a week…read more Best decision !!! Eden's PTs made the transition to formal physical therapy easy and as it was at my home, so convenient, especially as being in a car is very difficult post surgery. The pt people are kind, experienced and very competent. Their help was priceless. I start in place pt tomorrow but my recovery was quickened by Eden's help. High recommend.

My care team was very knowledgeable and very helpful with any questions I had. They accommodate to…read moremy schedule for visits and understand if I had to change appointment times or days! I had pt, a rn, and a bath aide that were all very professional! My bath aide even brought me a handled bath scrunchy that would help me when I finally was independent with my bathing!

I spent time at Alderwood Park while observing short‑term rehabilitation care and was encouraged by…read morewhat I saw. The therapy and nursing staff were attentive, supportive, and clearly focused on helping residents regain strength and independence. Staff communicated with kindness and treated residents with respect, and the facility was clean and well maintained during visits. Overall, the care environment reflected genuine effort and compassion.

This is where you come to die! Warehousing!! No activities, food is all carbs and no protein which…read moreis terrible for diabetics. If there is a problem with a patient's guardian stealing money, financial abuse, this place is supposed to report it to DSHS and they won't bc of selfish reasons. My cousin lives here and I am just sick about his treatment and lack of care. I could go on and on. I want to help him get out!!