The customer service was atrocious. We waited at the window for 30 minutes for sweet tea without them offering a different drink. What person would sit at a drive through for 30 minutes for SWEET TEA?!?!? Apparently me because they didn't ask if I wanted something else. read more

Slowest fast food this side of the mississippi. Its 100% the employees. A wise man once told me..." a new broom sweeps well" Time to get new brooms! read more

Used to love Whataburger but their standards for staff are terrible. They used to bring your food to the table with condiments. Asked one of the RUDE servers why they don't do this anymore and her response: "we DO for some people." Dang! read more

Double hamburger was excellent. It's bigger than a Whopper. Fries were good. The root beer was fantastic. The drive-thru wait wasn't bad at all. Ordering was smooth and easy. The employee was friendly and efficient. Condiments were included. No problems were encountered. I went around 12 noon. Will definitely return. read more

We're visiting here and needed some late night protein. First time ever eating a a Whataburger! Their menu has what we needed and could make work for us as my wife is Gluten intolerant. Friendly service! Food is made to order! read more

This place is so expensive. The burger was big, but very very mid. Almost $15.00 for a cheeseburger combo.... That's wild.

Terrible customer service! Went through the drive thru yesterday and the girl taking my order kept interrupting me. She also asked for my name and when I told her Mary Beth, she said "ok Mary. What can I get you?" I repeated that my name is Mary Beth and she cut me off. We then waited 10 minutes to get to the window only to be told "can you pull up to the white line?" I sat there another 5 minutes then went in to get my food. I was told "we had to cook fries". I do not believe that a busy fast food restaurant did not have fries cooked at that time of day. Will not be going back. read more

The customer service and attitude of the drive thru Employees is Absolutely unacceptable and Rude AT THE THOMASVILLE,GA Location to the point my husband and I left!!!She was absolutely Rude and Snappy we had driven almost 2 hrs from out of town to receive Extremely Awful service!!!This situation needs to be handled! read more

Food was cold, restaurant was filth, no clean tables ! And did not get everything we ordered! Save yourself a trip! Don't go!!!!

Always aims like there's no responsible adult in the building, they NEVER get my order right, and what I mean by right I mean complete, when I say " with everything " and start to mention everything I want they roll their eyes and say " I herd you" and still always is missing mustard, I request to be corrected and I always get a container with some, followed by..." here! You can put it on" every place gets a su off once and a while, with these folks is EVERY TIME read more

Terrible -- the cashier had a horrible attitude. The restaurant seemed overwhelmed with customers and lacked proper service. They were out of ice and soda options, and had customers scooping ice from a bucket. read more

I normally love this place but the last few times I have been it was absolutely terrible. The last time I went I ordered online ahead of time and I still got my food 1 hr late. They messed up 2 of my orders and didn't give me the sauce I asked and had the food directly in front of me for 5 minutes and was more worried about football on their phones or flirting with each other rather than giving me my food. read more

These people are so lost, and very unprofessional. Been going there for almost a year every morning They charge customers more than they should, but they give so much food away to friends and family members. And it looks like someone is doing drugs in the environment because there was drugs found in the bathroom. It looks like this time to change to a better environment like chicken-fila. Better food.. read more

Whataburger - Charge three times on the same day!!! - Fast Food Near Me - Thomasville, Georgia

This place is horrible! Service was terrible! The drive thru speaker was broke so you had to place your order at the window. The service at the window to order and at the 2nd window to pick up was just awful! Employees were rude and had customers pull out of the drive through to wait on order. There were 2 cars in front on me and the total time to get food, that wasn't even good, was 30 min! Won't be going back to this place ever! read more

They are always on point. Need more bacon on the burgers but other than that they're great. Kinda surprised by their rating on here.

Got the bacon burger. Nice and fresh good sandwich. Just wish I could of had more than just 1 piece of bacon. Very clean restaurant read more

The food is good but service is terrible. 45 min wait for cheese fries and no one else is here.

Ordered my food and was one penny short. Cashier was going to hold up the line at lunch time for me to go to my car to get a penny. I asked to switch to debit card payment, but she wouldn't do it because she said that she already rang my order as cash. Another customer gave me a penny. I will not return to this location. Customer service needs adjustment. read more

Wish I could leave ZERO stars. I was a frequent customer to the location in Thomasville, GA. Went there on 12/11/22 around lunch time. First strike, fries were luke warm, it's okay, I have a microwave at home. FINAL STRIKE, went to eat my burger, and found a fly in it. NOT OK. I called back, got no answer. Tried again 20 mins or so later, finally got an answer from an unenthused manager. I informed him of my discovery, and he asked me to bring the food back. I told him I had thrown it away and had a pic. His response, "Oh, we can't go by pics, we need the actual food." Ok, great. I took the "FOOD" back, to "the manager on duty",(Tall, African American male with glasses). His response to me, "is that a fly?" Gee, ya think? The only thing given to me was a refund for the burger. I left the drink and what was left of the fries on the counter and walked out. Corporate never returned my calls, smh. Be careful when eating food from this location. I will NEVER patronize this location ever again. read more

Whataburger - a fly on a paper plate - Fast Food Near Me - Thomasville, Georgia

Fast service, particularly at the drive thru. Exceptional burgers. Dine in or take it home. That says it all.

The service and the food was good. The tables were clean. The only downside was they didn't have the shakes we wanted

I like the burgers and fries. There's a good selection of soft drinks. Service is usually ok. But I can NEVER get a receipt from these folks. I ask every time, and I'm always told the printer is not working. So I can never see what they are actually charging or if it is correct. I hardly eat at the Thomasville Whataburger anymore because of this. read more

I came up to Thomasville Ga on the way home from Miami Fl and stopped at Whataburger to grab something to eat. The food was really good but the customer service wasn't as expected. The person who took my order seemed to be extremely agitated and annoyed while taking my order. When they called me up she was rude and blunt. Definitely recommend going through the drive through. read more

Should be a way to give negative scores SLOW D/T 4 cars ahead of me at the speaker & took 17 minutes to get to the speaker to order Did not have shakes available - wanted to try the "new" raspberry one on the menu - said the shake machine was down Took 26 minutes to get to the window 3 more minutes before my money was taken "Saw the cashier make 2 milkshakes while at the window waiting for food 4 more minutes to get food Will not be back read more

I hate to write a second review for the same fast food chain restaurant, but the service at this restaurant is so bad that I had spend five minutes to rip them again. I rarely visit this location, because they rarely get my order right when I do. Today, however, they completely outdid themselves. I ordered a Whataburger with cheese, all the way, no mustard. Simple enough. I drive home, some 15 miles away, unwrap my burger, and to my astonishment it's a Whataburger with cheese and jack-shit. Let me translate; bun, hamburger patty, cheese, nothing else. Congratulations, Whataburger, you're amazing. read more

Yum! What a burger! I could not even finish the single with fries. Made to order, fresh whole tomato slices, lettuce, mayo, mustard and ketchup. If you have time, stay and eat. The staff knows everyone by name, customers knew the staff, it felt very friendly. We were just passing through but if I lived here iy would definitely be my go to burger place. read more

We were in this restaurant recently. The employees were so busy cutting up in the back to get an order. A customer ahead of us had ordered. He was irate because they could not get his order correct. We waited about 10 minutes. No one came to take our order. They were too busy laughing and making fun of other customers. They want 15.00 an hour? We will not be going back. read more

Great food and service. It was my first time having it, and it was more then what I expected.

The schtick is some poor soul walking around with ketchup of various spiciness. Kind of like the old cigarette girls. This is the only life in this area. Lots of teens hanging around. Burger itself is average. Worst of the best and best of the worst. Since it's the only burger place around it fits the bill. read more

I rarely have a problem when ordering here- if I could give half stars, they would be 4.5/5. The food is fresh and tasty, but like everything else it costs a lot more than just a couple of years ago. The staff is generally courteous and fairly efficient- no long waits for food. I don't recall ever getting the wrong thing, or having the food prepared incorrectly. I'll continue to dine here when in Thomasville. read more

Worst Whataburger ever. The person manning drive through orders could not seem to understand simple orders. Kept insisting on adding pickles when we emphatically stated no pickles at least twice. She hurriedly restated the order, which she left off a burger. Got to the window, it is a different person, asked her if there were 4 burger combos on the order, she asked us to wait a moment, spoke with someone (who I assume was either the one manning the drivethru orders or a manager) came back, looked us straight in the eye and stated, Yes, there are four. Got our order, of course there are not four combos. Needless to say we were not happy. There seemed to be a lot of talking, laughing and general not working in the kitchen area. We will NOT be back. Tried to call a manager but the phone just rang, did file a complaint on the survey online. read more

Great for a midnight snack(since they are 24/7), all my food was hot and tasty, really great after a long day of driving. read more

Whataburger - Fast Food Near Me - Thomasville, Georgia

Have eaten here before and never had any issues. Last night around 7:00pm, I went through the drive thru and after 25 minutes received my food. It was a room temperature double, cheese was cold, fries were cold. Not sure what took 25 minutes if you're not cooking to order. Done with Thomasville Whataburger read more

Actually super yummy food. However, I've gone to Whataburger so so many times and I don't think they've ever gotten my order right one time. ALWAYS check your bags before you leave at this location. Not to mention, drive through line always takes 30+ minutes, not sure why considering my food is always wrong. Every time I try to call or go back in about my missing food, the employees are not kind and try to charge me or tell me I have "credit" for my next visit, which of course, never ends up happening. Sadly, it's not worth it. Especially with the insane drive-through wait, I recommend spending 30+ minutes in a different drive through read more

One of the only hamburger restaurants that can truly get it right every time. You can specially order a meal and it's exactly what you asked for. Better yet, I like the way burgers are labeled with colorful stickers on the outside of the double wrapper to easily identify each burger without unwrapping them. And a medium drink is the equivalent of a large drink at all other locations. If you eat inside the condiments are very professionally wrapped and easy to use. The tables are serviced often. The ketchup and BBQ are in containers and not the squeeze-out packets. The drink service counter is always neat and well organized. One of the largest burgers around for a great price. And one of the only drive-thru restaurants in Thomasville that is open after midnight. read more

Food is usually good but I have stopped going because the wait at the drive thru is ridiculous whenever I go.

Burgers use to be real good. I just visited the restaurant and waited in drive thru 10 minutes only to receive a cold burger. I like Whataburger and not sure if I want a burger from there again. Please try to do better. Thanks read more

I've heard a few good reviews on Whataburger from friends out in Texas and got a chance to drop in at a location in Thomasville Ga the food was fresh, cooked to order but very salty in my opinion. I probably would give it another shot and request that they don't put any salt on the fries. read more

I just flat out love Whataburger. When I was growing up it was the exciting burger stop in front of the A-frame building. The burgers always were good and the shakes were special. To this day that hasn't changed. Every stop is for a jalapeno cheese whataburger that is big and good. . It is served fresh and warm and the shake balances it all out. This location is clean and friendly and has let me continue my passion of yesteryear when the Whataburger was just down the street from my childhood home. One nice throwback here is when you are served your order, a server comes and offers ketchup and salt/pepper. It is a nice touch that improves the fast food experience. It is a small gesture, but very enjoyable. read more

Love whataburger. Burgers are huge and the drinks are bigger. The fries are pretty good sized also but the food isn't that expensive. My favorites are the honey BBQ chicken strip sandwiches and the bacon whataburger with the strawberry fanta. You have to try the food and its open 24hrs. read more