The food is as expected. Our family is on vacation and I have to say our cashier Bobby T has such a crap attitude. She had a rude tone and just threw our cups on the counter , also my daughter went back to ask for ketchup and she tossed them on the counter and had an attitude as if we were bothering her. Sorry Bobby, I hope your day gets better read more

Whataburger - Cashier - Burgers Near Me - Port Isabel, Texas

Slower than death. If you think you're smart and using the app will save you some of the wait, it won't here. The estimated time will be off by 20 mins. For "fast food" that's pretty abysmal. Also, food was cold. Not sure what has happened but the service has gotten progressively worse at this location. This we are down to 1star. Told the wife we are done here. read more

One for the road! Since the Holding company out of Chicago bought Whataburger a few years ago, my worst fears have not materialized. There were a few hiccups but overall barring the labor tightening, Whataburger has held up nicely. Around my home turf, I usually know which ones are good and which ones are superb so, I can go to those. However,on the road its not always clear and I always hold my breath, hoping I get a superb one instead of just good one. Heading out of south padre, this one is located in Port Isabell, just before you enter a highway food desert. So, even though not starving I decided to play it safe and get a Double Meat with cheese all the way. I only eat 1/2 and not the entire double in one sitting. I get it because the second patty and cheese makes for a perfect burger. I recommend you try this little cheat too which will kick your Whataburger experience up notches unknown to man. This was the Best Whataburger I've had anywhere in years and maybe The best. Perfectly executed by the underpaid grill meister in there. thanks, Whataburger! read more

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I have visited this place many times over the years. Most of the time, I used the drive-thru, but I have dined in less than a handful of times. The service is always great, no matter how busy they are, and the staff are super friendly. It's a well-kept location, clean and well-maintained, especially considering the high number of tourists it receives. The food is always hot and made to order, and they are quick here, so I'm happy about that. read more

Terrible service, waited 20 min for our simple order while while the 8 drive through orders got their food before us. Manager didn't pay attention to us at all. Never again. read more

It was okay but they messed up my order the first time but they remade it and it was fine.

My wife order 3 burgers, 1 fry and 1 drink and was charged $27.50. She paid $42.50 with denominations of two twenty dollar bills, two ones and $.50 expecting to receive $15 in charge. The clerk then attempted to give her $5 in change. After a lengthy discussion the manager was involved. The manager claimed there was only on twenty in the till and that she still owed a balance. It was raining and my wife was so flustered that she just wanted to get out of there. She handed the manager a $50 bill to settle the supposed balance and the transaction was rung up as $27.,50 charge and $52.50 received and was given $25 in change. She was only given $2.50 credit for the original payment. She was out $40 at the end of the transaction. Simply ridiculous, I truly enjoy Whataburger, but that is the last time we will ever visit the establishment. I know it is too late go back and argue the point now, but they have lost a customer permanently! read more

they made me pull up and wait over 10 minutes for my food. The food was COLD when I finally got it . Btw this is what I got and it even looks like my tender was bitten into . sucks read more

Whataburger - Burgers Near Me - Port Isabel, Texas

The worst service ever. 15 minutes in the drive thru for an order of chicken tenders. No gravy and forgot the ice tea . Are you kidding me!!! I seen seven people in the store . Your labor to service ratio is abysmal. How hard is it to make a powder gravy with water . Complete lack of management. You should be ashamed of yourself. read more

The food was so good I don't even no how to describe it. Their service was the best it only took 10 minutes for it to be done. read more

Whataburger - a half eaten sandwich on a wrapper - Burgers Near Me - Port Isabel, Texas

This place has TERRIBLE staff and time management. I have tried dining in, drive thru, mobile order, it never fails i have to wait 30-40mins for a meal. Even if i place my order on the app, then wait 30minutes, then go get the meal, it still takes forever to get it(assuming the order is correct) staff is unfriendly and unwelcoming. Very quick to ignore and avoid eye contact with customers ESPECIALLY if they can tell you're waiting for an order. I have eaten at a lot of whataburgers all across Texas and this location by far without a doubt no contest is the single WORST location i've eaten at. This review marks the last time i'll eat at this whataburger. I'll make the drive to the island location from here on out. I literally save time even by driving across the causeway. Someone HELP THIS LOCATION PLEASE!!!! read more

Jessica is the absolute worst Gm I've ever met in my life. Her absolute disrespect and lack of professionalism is a bad mark on Whataburger as a company. Needless to say, there are several employees at this store that could use additional training but it all stems from management. read more

Well Im not sure what to say about this particular What A Burger except, it sucks. Two different occasions and the same results. First, lunch, had to wait more than 25 minutes, not that busy, I have seen What a Burger busier. I went to the counter to ask what happened to my meal and I got attitude from the counter person, she had no name tag on so that was fruitless. Second try, for breakfast, the same results, a 25 minute wait, once again I inquired at the counter, got attitude and then she went to the back to get my meal. brought it to me with any apology. I have to say I have been in several What A Burgers, one near my house and have NEVER had this type of service. The staff in this What A Burger needs to give equal attention to the inside customers like they do to the drive up customers. Several customers walked in and then right back out when they heard other customers complaining about the inside service. I have never seen such rude, slow and down right crappy service in a FAST FOOD place as I have seen here. OH and the floor is slick like it is covered in grease. One star its not even worth that! read more

Came to eat here one evening after a day at the island. Terrible place. Very dirty, no straws, no napkins, tables all messy, trash over flowing. The food was terrible as well. I ordered the patty melt and literally had two drop of the creamy jalapeño sauce. The burger was burnt, dry, and the fries tasted like they have been sitting out. When asked for napkins, we were told we can only have about 4 napkins. I came with my family of 8! How do we share 4 flimsy napkins? Restrooms are disgusting as well. We also waited about 30 mins for my food. Wouldn't come back and wouldn't recommend. read more

Slow as f@@@. Four vehicles in line empty parking lot at 740 in the evening 20 minutes to move one spot in line. Still waiting...

Cold food and slow service. We ordered 2 chicken sandwiches with extra crispy fries. The fries were old and not hot, The chicken sandwiches were barely room temperature. Drive through service was very slow in the outside lane. The PI Dairy Queen is better. read more

There were about 20 people working, on a Monday, and we waited 30 minutes for someone to come tell us they had just found the chicken for a chicken sandwich and needed 10 minutes to make it. Outrageous! Out of root beer, you can notify us that you're out of chicken at the same time. Also can we demote the manager? She wouldn't give me her name, was not wearing a name tag, and wanted to give me a free cinnamon roll. When we FINALLY got our order, it was wrong. Don't eat here. I'm messaging corporate. Whataburger, you let us down. read more

This Whataburger is the worst if you looking for a quick meal. I've waited for over 20 minutes and when I arrived the store was empty and there was no one in the drive thru. I really don't understand why they take so long. I blame management for not managing their staff properly. As a local I should know better by now how horrible their service is. read more

Even though they are short staffed, they manage to be customer focused. Love our Whataburger in Port Isabel.

Ordered a few breakfast taquitos and waited over 30 min for them to not even be right. 3 other customers had received giant orders AFTER we placed ours. Sad I even had to leave this place 1 star, doesn't even deserve that. read more

Just had a Double Whataburger on Texas toast. Best one I've had. It's been while since I've been to this location; the quality seems to have really improved. Don't forget fries with spicy ketchup as well. Easily the best meal I've had from this spot. read more

I usually love this place. Onion rings whatasized and portion was rediculous. Bacon cheeseburger -more like essence of bacon... Looked raw and transparent. Very disappointed. Lost my appetite. Night manager told me onion rings come in portions and it does not matter how big or small they are. Instead of telling me to keep the merely serving and providing me with the fries he took onion rings back. Not very customer oriented. I had never had any problem with this location until today/ tonight!!! Top it off- No towels in the men's room!!! Mas triste. read more

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its middle of the road as far as fast food goes. the drive in takes 15 mins to 30 minutes every time you go also the meat is so dang salty its unreal. Not like fast food is healthy. This is a new store and clean inside. read more

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Honestly this is my first review on yelp. Probably the worst whataburger in texas. Im only this mad because of the ignorance. Been here for 50 mins and counting and im about to leave. Would definitely just recommend waiting the line in SPI. read more

The only Whataburger on PI, so it's very much loved unless you wanna drive across the bridge or out of town. It's pretty clean and the service is fast unless it's spring break or mid day during the summer Food is just as good as any other Whataburger The bathroom is freezing for some reason. It feels like you're walking into a fridge. read more

Horrible service. And it's more of the manager's fault than the employees. They took five minutes to take our order despite the fact that we were the only one's in line. A four person order took 25 minutes to be ready and it was incomplete. By that time there were about 5 people in line and again no one at the register to take their orders. Finally someone got there and started to take orders and gave me the remainder of my meal. And the thing was, I counted TEN EMPLOYEES on what seemed their lunch break eating at the restaurant. There are two explanations for all the problems, either everyone was being lazy, or the place was criminally understaffed. Both are caused by horrible management that allowed for half of the employees to take their lunch break at the exact same time without a proper plan in place to keep the restaurant running. Absolutely horrible. read more

Do yourself a favor never eat here I got a double patty melt and the meat was like a potato chip no vegetables and that's what I asked for the fries might have well been bleached and left in the sun since Christmas no wonder locals don't eat here. read more

This place is very slow They didn't even put the right cheese on my burger. Fries was cold Had to ask for my condiments 3times Better off going to get whoppers at BK read more

Worst whataburger you can find the service is crap they are so slow and for the most part they can never get your order right I definitely don't recommend anyone to come here today was the last straw for me. read more

18 minute wait for what??? Order taken by Kailie G. - order number 87. Ordered a #1 & #5. When #97 got their food I was getting up to go see what had happened to our order, but then a guy comes out from back with a tray, walks to a table Kailie G. was cleaning, and ever so strangely, she immediately points to our table across the room. We ordered 18 minutes earlier - how did she know who #87 was by then? I asked the person carrying the food tray why it took so long to get our food out of the fast food kitchen and all he could say was he was sorry it took so long. A bit later the shift manager came around and I asked him why it took 18 minutes to get our simple order, mentioning to him 9 people who placed orders after we did got their food before we did. All he could say was he was sorry it took so long. That's not an answer. I already knew it took too long and something was amiss. The manager offered apple pies, but I did not want more food, just our order in a timely manner and a honest answer to my question why it took so long. This What-A-Burger definitely has a poor practice in place that allowed whatever happened to happen. As a business owner involved in the hospitality industry and also in the public service industry I would never expect anyone on the payroll to not understand the importance of customer service and solving customer service issues, and honestly answer questions when asked. read more

Unbelievably slow, bad management, if this was an independent burger place, it would fall immediately..

We went there today and got two grilled cheese sandwiches and they were cold fries were depressed and the line was long so not worth it better things around the are so far I give nothing it's just a piece of crap read more

Worst whataburger ever, went twice in a day to try and get my order fixed and they can't even get a sauce right. if it wasn't the ONLY whataburger in PI I'd stop going. read more

The people were okay but the service wasnt great. I ordered 6 meals and only got 2 meals and everything else came late . they forgot my order. I had to get up asking for my food multiple times. We weren't the only unhappy customers. read more

Avoid if you can. By far the worst Whataburger in Texas. Always dirty, always slow. I've been to this location multiple times and have never waited less than 25 minutes for one meal. Food is thrown together and they often forget items. Eating here should be a last resort. read more

Whataburger? More like WTF. This is hands down the worst fast food restaurant in all of my 35 years spent on this planet. I don't even consider this food, it was so horrible. I'd give negative stars if that was possible. Don't eat here. There's a McDonalds inside the Walmart if you're truly desperate for a crappy burger. read more

First time trying a Whatabuger place. The food was nothing special to write home about. The burger didn't have a good meaty taste at all. I think the mustard they put on ruined it for me. The onion rings were good as long you ate them while they were hot. Kind of greasy when they cooled down. Good selection of fountain drinks. I was happy that they had non carbonated choices. The place was clean. The staff were super friendly. Lots of parking in the lot. read more

We ordered thee Whataburgers from this location on the way to the island. But when we got to the island we realized that only two burgers were in the bag. We called back and the person said he realized his mistake. He kindly called the Padre Island location and told them to make us two sandwiches as a replacement. read more

Actually impressed burger is really nothing special but the service is why I wrote this review. They offered to refill my drink at a fast food chain. They came around as asked how we were good setting friendly faces. If u near the location give it a try I would said. read more

This review refers to the new Whataburger, located across the street. Nice new building. Lots of employees inisde. In fact, 5 employees were hanging out in the dining area eating. No apparent management, however, as there was debris on tables and on the floor everywhere, and I saw many employees walk by empty trays and debris on tables without any interest in cleaning up. Sorta distrubing to eat in such a dirty restaurant that looks nice from the outside. Its open 24hrs so maybe they clean it on the graveyard shift. Must be pretty filthy at that point though. Some locals raved about the burgers and compared it to In and Out, but it is nothing more than a typical burger joint that should be a lot cleaner. read more