Service,(time) was good, not great. Food was very good, bathrooms were clean and while we were waiting they were very helpful! 8/10

Sooo....from the looks of the other reviews seems there is a theme here. Got in the drive-thru line with cars ahead of us, we saw Chick-fil-A was covered up and decided WB would be faster, wrong sat in line for 17 minutes AND when we got to the window were asked to "PULL UP" due to chicken being ordered....Question? Why wasnt this something thought about in the 17 minutes it took us to get to the window, needless to say we waited longer. Terrible customer service, a kitchen full of people standing around lost. This is tragic for me because I LOVE WB, oh and the hamburger I order looked like it was dropped from the roof. Will not come back to this location and spend my money, I will give it to Chick-fil-A next time. read more

Being from Midwest I'm a Homer for favorites from the past. To be honest when you order small you need to completely be ready to get a child size portion. (Big let down bc I love me some fries, but I knew what I ordered...) I got a the Double Meat Whataburger w/cheese. Well to be honest the burger meat was great not that frozen meat taste and a double has the same amount meat as 2 Big Mac's. The only bad things were is It wasn't a pretty burger and a little heavy on the onions. This is still a go to place when I come home to visit the family..a true guilty pleasure!! See y'all next year!!! read more

I have the pictures of my food and I had to pull up and wait behind another truck waiting for this food. Although a nice size burger my burger was suffocated in mustard. I had to scrap some off. My size small fry was almost empty and I wasn't even snacking on them. They cost over $2. This is unacceptable. First time visit and last time visit. It's not that the fries were almost empty they were cold. Why were they cold when I had to wait 15 minutes? Were they not cooking them? The girl working to take our order was not friendly at all, Pamela! Rush to wait. read more

Whataburger - I didn't eat any of these small fries and this is the amount I received at over $2. Ridiculous. - Burgers Near Me - Glenpool, Oklahoma

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I'm a whataburger fan but they really have to work on their time management. Most times you are stuck waiting for your food no matter what time you get there. Today I went through the drive through just for a sweet tea. I ended up waiting a while for the car in front of me to get their food. I felt like they should've had the car pull forward to give the car behind them their order that is already ready. But I could be wrong as I don't work in the fast food industry. read more

The guy in front of me waited over 45 minutes to get a simple order while I waited over 25min to get a Whataburger and a med fries. Everybody is upsetting. Employees are upsetting, customers are mad and upsetting. The franchise owner really is to blame for not being trained and know the last thing about hiring and management. Stay away from this place like a plague. read more

I love Whataburger and anytime I want it I will most definitely be going to any other location besides this one. I have went there two different times for breakfast and the manager if alway very rude and condescending to not only the staff but also the customers. The past two times I have had issues. The last time we waited for someone to come up to the register because nobody was manning the lobby and then waited 20 minutes on our food to served I ended up having to go up to ask about it. The kitchen staff is always really nice and they are working hard but man I always feel bad. The food is always good here and the lobby is always pretty clean but seeing how the staff is treated by management it is not something I will support. Good luck to those guys in the kitchen. read more

HORRIBLE SERVICE. we waited over 40 minutes in the drive thru. Finally after being able to get out of line we left (along with multiple other cars) and went somewhere else. I called after to speak to a manager and was told "they are busy feel free to try back later" and hung up. I will not be back. read more

The service and the people were great. The place was clean. The Burger was pretty good. The french fries were hot and great

Do not go to this restaurant and waste your money. have been here numerous times in the evening and continue to get food that is cold to the touch and always missing things like bacon that comes on the sandwich. the people who work evenings clearly don't care about their work and even after complaining managers do not fix things. save your money and go anywhere else read more

Super F* slow. Needs more people, waited almost an hour when only ONE car was ahead of me.

If you like spicy burgers then the Monterey melt is a must have. Tons of flavor a little spice and tons of cheese. read more

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I am taken back by my encounter today. I was in lane B behind two cars and a worker comes out and walks to my car and Rudely starts pointing to lane A saying I need to move, I look behind me and she's talking me. She comes back out after I moved lanes and takes lane B'e money I roll my window down and ask why I had to move she said because she's doing others jobs, I said it's hard to hear you with that mask on, I was being genuine I can't. She proceeds to yell at me that it's required, I didn't ask that etc and then says I'm gonna beat this bitches ass. So I calmly ask the other worker at the window her name she says Morgan, I'm not sure if that is her real name. Why was I picked on and the only one that had to move? Why was I threatened at this establishment? I asked her when she came back out to get me a manager and she rudely won't even look at me says which one? I said any of them ma'am. The manager even told me he was confused as to why she has me move lanes. A gentlemen comes out very apologetic he didn't know what had happened: at this point I'm shaking and tears are flowing. I'm so upset. He did give me my money back but it doesn't change that I was threatened at discriminated against at this location. Some action needs to be taken, I will not ever come back. I will not sit by and be threatened at a place I give money to weekly. I left crying and shaking, as a business owner myself, I would be appalled to know my patrons are treated like this. I understand in life people are going through things, but that is no excuse to treat your customers like trash and make them feel threatened while giving your establishment money. I will be contacting corporate soon. read more

AWFUL! We waited for 20 min to get our food. We did app order and they couldn't even come out and tell us they were confused on the name. We had to go through the drive thru to get out food and still waited 5 more minutes. They acted like it was our fault it took them 25 MINUTES to bring it out. This location absolutely SUCKS. Overpriced and bad at getting orders delivered. I would feel bad for the employees but nothing changes here. The reason why I came bc my dad wanted it, I knew better. read more

Whataburger - Long waiting - Burgers Near Me - Glenpool, Oklahoma

Lots of new employees recently hired according to their employee board. We waited for over 18 minutes for 2 hamburgers. No one knows what to do.....long waiting read more

The overnight crew at this place is horribly slow. If there is only one car in front of me, and they were already sitting at the drive thru window before I drove up, then why am I waiting 10 minutes for my food? Then when I get my food it's missing the onion ring. This is an online order there is no excuse to get it wrong with all the time they have to prepare it. Yet every time I come this early they get my online orders wrong. I drove back now to tell them about the onion ring and they apologized and made me one although I had to wait another 10 minutes for it. To wasn't going to write this review today, because despite getting my order wrong they were very courteous and threw in an extra onion ring. I decided to look at what they were doing when I pulled back up to the window and everyone was just standing around. The reason why I wrote this review is because in addition to all this the person working the fryer was texting on their phone with their gloves still on this is disgusting and the manager saw it and said nothing. Just make sure your crew is hygienic this is peoples food that we are talking about. I came at 6 in the morning and this crew is always terribly slow. read more

This the worst placed with bad service they take forever to get your order they make your order wrong even though Whataburger is delicious. This woman glenpool has the worst service in the world. I do not recommend it, and I give it on star. read more

Whataburger has many good attributes including serving a good hamburger, but unfortunately their Glenpool location is an exception to that rule. Although we typically dine at the Memorial Dr location ( b/c they are consistently great), we try to support different area locations. In this case, we have visited the Glenpool restaurant twice & each visit was disappointing. Sadly, they offer consistent poor service in cleanliness, food prep, and customer service. Last night, we placed an online order and had to go inside to get the food. During our wait, we witnessed a staff member telling a "drive thru" customer they weren't taking anymore orders for a few minutes and he would need to come inside....??? The restaurant was not clean and we took our order to go. After getting home and anticipating a fresh fast meal, it was the contrary. The meat on the hamburger was not fresh and the buffalo ranch chicken salad was missing the blue cheese and bacon. They always appears to have a large staff of people working so I'm confused by their poor service issues. Whataburger offers quality food and service, but you won't find it in Glenpool. read more

I just went through this drive thru and had the most disrespectful service anyone could ever get for no godly reason definitely need to get better employees or managers something. And it won't let me post unless I pick a star I don't even want to leave a star!!!!!! By all means I'm a whatabuger fan hands down all day long but this service really stinks. read more

The slowest Whataburger in the universe...we decided to give it one more try today.....nope still packed and slow...not sure why they cannot get orders out, are they still cooking by the order???!!! Please learn some pre prep- you are this busy, get the burgers frying! read more

GARBAGE! Avoid this place or you'll wait minimum of 15 mins for your food! How can this establishment still in business? What a joke! read more

If we could do negative 10 stars we would. After sitting for over 50 minutes waiting for our food, they forgot HALF of our meal. My spicy chicken Cobb salad, being one. When I complained to them about my salad after my entire family finally got their meal, they literally gave me a bowl with lettuce and 3 slices of egg. Nothing else. Apparently that my was Spicy chicken Cobb salad. Seriously? When I said I want a refund on my salad that I never got (I returned the ridiculous bowl of lettuce to them) the lady at the front said "well your family is eating their meals, you've eaten now; why would I give you a refund?" So because my family got their meals after 50-60 minutes of ordering and I didn't get mine, you are going to fight me on a refund for my Cobb. No apology, just attitude, enough attitude that my husband came storming over to defend me because of how ridiculous they were being. And refusal to refund me until I put my foot down. So many people were in there getting their refunds because it was absolutely ridiculous. I don't see this place lasting much longer if they can't even get a correct meal out after nearly an hour! People coming in from the drive through because they were given the wrong meal after waiting 40 minute. Unbelievable. read more

Consistently slow, slow, slow service. Avoid at all costs. Fastest I've got my food in the past year has been fifteen minutes after ordering. Longest was over forty minutes. You'd think it's because they're busy and short staffed, but nope.. often have very few customers and an army standing around. Don't be fooled -- you might think "hey, it's not crowded, I bet I'll get my food quickly", but nope, you won't. I hadn't been here in about 3-4 months, and figured maybe they'd fixed it. Again, nope. They haven't. And won't. read more

I think I am done eating at Whataburger for the rest my life. Pardon my language but they are crazy stupid for charging $1.50 for cheese!!! The girl told me when I ordered it that it doesn't come with cheese would you like cheese and I said yes not knowing I was going to be charged that much for it. Super annoying for average food. This location tends to suck balls at putting burgers on buns properly without smashing it and making the order look like a blindfolded baby made it. Rant over. read more

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I can under stand being short staffed but 3 people to run a lobby and drive-thru isn't enough. Poor management and leadership. 45min to receive my food. It was somehow cold when I ate it but I was to hungry to care. Whataburger is losing business by the minute. read more

Literally THE slowest drive through I've ever been in. Spent 35 minutes here. Really questioning my life at this point. What a complete waste of time. read more

Avoid location drive thru takes more than 30 minutes. This is the worst location I have ever visited.

Avoid this location in Glenpool! I love whataburger but every visit to this location has been awful in food quality and screwing up orders. The burgers are always cold and obviously precooked along time ago. Every past visit my order has been wrong. I just went through and ordered 1 item, a chocolate malt. I got no chocolate or malt? How freaking hard is it that? I could see screwing up putting in the malt but vanilla? I would also understand if they were very busy but they were not. This was probably a warning sign I should of picked up on sooner. whata tha hella? read more

Slowest drive thru I've ever seen in my life. Been here twice, once for lunch and once for dinner and sat in the drive thru for over 30 mins both times. Won't be back. read more

I paid $1.50 for 3 slices of cheese. I got 0/3 slices of cheese. You've let Hank Hill down, I tell ya what... read more

I love whataburger, but I'm not waiting 10 minutes in a line of two cars to eat one. This could be the slowest drive thru line on the planet. I should have stopped elsewhere, there a McD close by. My bad., If you're in a hurry on the highway, this is what you drive by. The food was fine, and predictable, just the service was horrid read more

Never do curbside here. They basically prioritize drive thru and inside orders and leave curbside last. They are short-staffed which I'll give them credit, but I waited over an hour to get my food. This is ridiculous read more

This place is a joke, deserve no stars , told me to get in the second lane, and lost my order, and was waiting there for 20 min, I told them what my order was, then asked where my food was minutes later, they said they don't have my Oder, this place is a joke. Who does that? read more

I've gotta say- I was too eager to try this location's food and finally had the opportunity to do so. Being from Texas- I always have high expectations for whataburgers but seriously it's like THE best burgers evaaa!! I went through the drive thru since I was there for a quick lunch break. The drive thru staff was very friendly but most importantly- they were quick! I did not have to wait for my food or payment. The food met the expectations too! I'm pleased that I finally have a closer location by 5 minutes (HA!) although- I would drive the distance for great food. Ok ok I get it- it's fast food- but I just WB! read more

The first time we came here for breakfast they must have been upset that we asked for fries instead of the hash browns that come with the breakfast. When we brought it home the WHOLE meal (both of them) were covered in a ton of salt. The next time we came on a Thursday evening we waiting about 7-10 minutes up front and no one ever came to take our order. We asked one of the workers if someone was up there and they were not friendly. No one ever came out to greet us so our party of 7 left. Hasn't been good service since 2020. read more

Do NOT go to this place, apart from the bad attitude, the food came out all wrong and although they "double checked" our order was completely wrong. I would give it 0 stars if I could. The level of incompetence and absolute disrespect at this establishment is overwhelmingly disappointing and absolutely disgusting. read more

Just no. Cold fries, lied about the sauces, didn't listen to the order or at least they didn't check it. Just

Literally the only person ordered and basically every order was wrong except for the easy cheese and mustard only burger. The guy taking my order sounded like I was making his job hard because he had to do his job. It looks nice and brand new. Which makes it appealing but the service is like ordering from a back alley. Never recommend. If I I could give it a half star I would. Fire every employee and start anew read more

Less than 1 star. I heard I hard sigh when I ordered a Monterey Melt. They said they don't have it on they menu anymore but it's still on the secret menu because they still have the ingredients to make it. I order it all the time. The attitude was unnecessary. I've never had this issue anywhere else. read more

We ordered online and had to wait literally over 2 hours for our food....it's a Wednesday evening there's like 2 cars there it's simply ridiculous how slow this specific Whataburger is!!! This isn't the first time I've had to wait over an hour after ordering here if I could do less than one star I would. read more