The worst whataburger around. They messed up the order abd didn't even cared abd says I can't even get a refund. You should not ask much about the place either because it is a very terriblr place to enjoy what you ordered from them. read more

Went to the Denison Whataburger to celebrate the chain's 75th birthday. Toni was great and gave us five-star service. Festive mood and everyone was happy and smiling! Thanks Whataburger! read more

I'm literally in the drive through and have been in it for almost sixty full minutes. I've been at the window for at least thirty so I have no idea how busy it is in there but the drive through hasn't moved. I've already paid. I'm being held hostage. No one will look at us sitting here either. Everyone is just acting as if the drive through doesn't exist. It feels like a joke LMAOOOO Update: we got our food and it's fuckin cold lmao this is a JOKE. We sat there for an hour and so did our food apparently. What exactly are y'all DOING read more

I ask for no cheese and onions on my burger got cheese.It was cold and soggy.10 minute wait at window then ask yo pull to the front and waited longer.It was not busy at all. read more

The staff is always short so it takes at least 30 minutes to get food but that will always be the management's fault. You're a good establishment but all your spots will minimize by the wait. Bet $5. read more

Terrible service, waited an hour like everyone else in the reviews. The place is terribly managed, the one and only cashier/fry (finder) was mentally ill. Although I support him working, he obviously needs assistance or removal. Ambiance - crack house vibes. Food - 6/10 - Compared to other whataburger's - 2/10. A bossy 3rd grader could manage better. read more

Burn a day of vacation if you plan on eating here. Eventually, you will get your food........ sometimes the same day. Received after waiting forever, wasn't what we ordered. And noticed a dessert on my receipt that I didn't order or receive. Guess they had me buy it for them for when they go on break. read more

Why cant your order be ready quicker. Why do you always make cars pull around to the front and wait.

Don't come here if you want fast food. Nothing fast about this place, in fact they get slower by the day. Truly could cross the street to nicks for a burger for faster service & better quality. Stale fries and a cold burger was not worth the wait. Do not recommend. Sherman sucks too... read more

This is the best run burger joint for sure! The burgers, fries, shakes, and STAFF treated us so well! Thank you for filling our bellies!! read more

See all

My standards are fairly low when it comes to fast food but Whataburger, particularly this location, has just gotten exceptionally bad. Ordering was easy enough but everything went downhill from there. It wasn't particularly busy at 4:30p on a Sunday... but of the five or six employees that were present, it didn't really seem like anyone knew what was going on. I don't know if they were having some sort of issue internally but they all just seemed a little lost. We get our food and drive the few minutes back home, I don't expect the burgers and fries to be piping hot but everything should have still been decently warm...all the food is cold, not only did we get very few fries but they are rock hard like in an over cooked and stale sort of way. The burgers look like they were stomped on. I don't really feel like eating any of it. I know the economy sucks and things are expensive but what did I just pay $25 for? This isn't the first time this has happened but it's the first time I've left a review. This location really should be shut down altogether. PS this was supposed to be a double meat/double cheese on Texas toast read more

Whataburger - The fries and burger out of the straight out of the bag. - Burgers Near Me - Denison, Texas

See all

Pulled into the drive thru early one morning, the staff at this location is very nice BUT The guy taking money was also assembling the food, not just putting it in the bag, he was putting sandwiches together, without changing gloves, sanitizing hands or washing his hands. When asked about it he claimed to have changed gloves and maybe he has some magic way of doing that without being seen while someone is watching. Thats a gross violation of any health dept. standard and I am sure a violation of Whataburger policy. I have been there, you are busy, you need to get things done but you need to take contamination seriously or you may make someone sick and possibly harm them irreparably. I like Whataburger, I just won't go back to this one in the early morning when they are short staffed. read more

Most waterburgers are so but this one is ridiculous. Idk why I keep doing this to myself. 30 min for a kids meal and med fry. Literally 30 min with 4 orders after me got their food after telling me they are waiting 2 min for the chicken bites! That was 10min into me waiting! read more

I frequent this location. I shouldn't. Drive through is absurdly slow at least 75% of my visits. Last week it took 25 min to get food. No "sorry for the wait". The kitchen looked to be pretty full of folks. Only 2 cars in front of me. My hamburger was room temp and my fries were also cold. I want to shop here. It's in my hometown. Please improve. Bad days happen. When they happen more than they don't you dont deserve our business. If your staff sucks. Train them. If you are short staffed don't be cheap. If you had people call in the owner better be back there making it happen. I know it's hard right now. I don't feel sorry for you. Fix it. read more

I would give it zero starts if I could. I was deeply disappointed with my recent visit to this location. The employees exhibited extremely unprofessional behavior -- they were rude, used inappropriate language, and I even had reason to believe one of them tampered with our food. When I tried addressing the issue and speaking with the manager, I was shockingly told to "f**k off" by one of the staff members. I truly hope this incident isn't reflective of the entire Whataburger chain, but I'll certainly think twice before visiting this particular location again. read more

Whataburger - Mud or spit in food - Burgers Near Me - Denison, Texas

Wasn't feeling good so went thru the drive-thru and ordered a couple pieces of toast for my stomach and a large burger patty for my dog that was with me. They had me pull away from the window to wait. Seven minutes later I got my order. I left and then realized they had put my dog's hamburger patty between my slices of toast. The toast was really soggy so the dog got the toast too. I called the restaurant and the manager was rude and seemed not to care that my order was ruined. I know it wasn't a massive order but $$ amount shouldn't matter. read more

Ordered deliver , ordered pancakes , no syrup , this is not first time it's happened , tried to reach delivery service skip cart ... no reply ... called whataburger , the lady that answered could have cared less told me to come up and they'd give me syrup , this is why I ordered it delivery, besides it's cold now , this is not first time my order was over $40 , I wanted reimbursed for the pancakes told me I'd have to take it up with door dash surfing even know the deliver service , she could have cared less ... bad customer service I will not order from Denison whataburger again read more

25 minutes for a burger that I had to go back to the counter and ask for. Even worse it had been ready for who knows how long and was just sitting in a bag on the counter. read more

You really expect your customers to come back after getting burnt food? It's literally burnt so bad it's charred. Do better!! read more

Whataburger - Burnt - Burgers Near Me - Denison, Texas

I don't frequent a Whataburger very often but when I do I at least expect very little. All you need to know is when I visited this location for the first and last time it took 5 minutes to order two simple meals with the employee disappearing mid order, their soda machines didn't work, it took 30 minutes to get our food with only one person ahead of us, and lastly it truly tasted like a "waterburger". read more

Long, long wait to order & long time to get the food which was cold. Sweet tea tasted like they forgot to sweeten. Fender bender occurred at drive-up & when an employee reported it to the manager, who was sitting behind me, he was totally unconcerned even though police were summoned. read more

girl in drive threw was really rude. blonde girl with a really big bun. basically threw our food at us after waiting 30 mins in the parking lot. didn't like the attitude we got from her. disappointed. read more

This place sucks my food was cold I live 3 min away from the location I get home all my food was cold I talked to the manager and I got hung up on she had no energy like she did on the phone I get there and she asks if I want a remake fuck no I don't wan a remake I want my hard earned money back. She's a horrible manager her name is "Mercedes" she hung up on me in the middle of a conversation. There was other employees acting better than her and they were in training idc what she has been dealing with with other customers if you can't take your job seriously get a new one point blank period please don't spend your money here place sucks ass I'll never go to this location again. read more

Without a doubt the worst Whataburger I've ever been to. 5 cars in line ahead of me and it took 45 minutes to get thru. They have barriers up so once they have your order, you can't get out of line. I thought surely it would be nice and hot after taking so long but i was wrong. The burger and fries were both cold. NEVER AGAIN read more

Ordered door dash. My food arrived with more than poor quality. Bacon was completely raw, cheese wasn't even melted it was a full piece of sliced cheese in my taquito. Egg was burned. The hash brown were soggy. Nothing I ordered was edible read more

This was my second exceptionally bad food order in a row at this store. On the 1st occasion the biscuit and gravy was terrible. The gravy literally looked and poured out of the container like Milk with sausage added to it. Totally watery and inedible. Decided to give them another shot this morning. This time the gravy was thicker but probably had a cup of salt in it. Terrible and inedible. They also forgot to put the hash browns I ordered in the bag so I returned to the store. I informed the manager that she needed to go back there and taste the gravy because it was absurdly salty. She responded that she wasn't going to taste anything because "Whataburger doesn't season any of their food". I told her that I think I found the problem. It's people like this that destroys a restaurant. This store has gone straight downhill. It's a shame because I am a huge lifelong Whataburger fan that will not be returning. read more

I have visited this Whataburger multiple times and I have yet to get an order that is correct. Usually it's small things that I just shrug my shoulders and go on. But this weekend, I ordered breakfast for my family. They slathered our taqueria in jalapeños (which they never have before.) There were so many that they were inedible. read more

I didn't get any onions or Coleslaw on my Southern bacon double burger.If they don't care about the customers,I don't care about eating there. read more

Place gets worse and worse. 15 mi uses and still waiting after 3 cars including. E wer asked to pull up so they can serve others before ne. They'll never get any faster if they don't serve as people order. read more

What a joke. Just left with 3 piece chicken meal. No gravy no ketchup 3pieces of burned up chicken. Made us pull around front to wait --was no one behind me???? Total lack of management. U really just need to do denison a favor and ----Close ur doors!!!!! read more

Brother...if they dont get a com system from this century they're going to continue to get my order wrong EVERY TIME I GO. I've lived here for 20 years and it's been the same. read more

Pretty decent fast food, not the best but better then the Sherman tx location it was terrible there, could keep the restaurant cleaner, and might visit more often read more

Awful place; we all got food poisoning a few hours after eating here. I don't usually write bad reviews, but these place is a menace to society. Dirty, unsupervised, disgusting. There was no soap in the bathroom, I supposed 'employees must wash hands' was meant only to say rinse with water. Manager should be fired, no where in sight. Bad food and poor management read more

Worst Whataburger I have ever went to. I am a big fan of there late night burritos. But when though this one and had it made wrong. Went in and ask them to remake it and they said well you should order it right next time. What kind of service is that. Stay away!!! read more

This use to be our #1 spot for a burger in Denison....until today! Not only is the line always long, it takes 30 mins to get through but then you finally get your burger, there's NO Meat!!! So you waited 30 mins for what?...veggies and bread? Do better, please?! read more

We have ordered several times they door dash. The first few times were great but this time we ordered a $70.00 meal an the fries were old, cold and stale. Then we ordered 3 double whataburger meals and added bacon to all 3 but only got bacon on one. I called the store and talked to a lady on the phone who then wanted to argue with me saying she put the bacon on the burgers. She was very rude even after I explained that I wasnt calling to get a refund or anything. This was just the worst service we have received there. The o ly food thing out of the deal is we had an awesome door dasher named James. He was great. read more

I have been to many Whataburger restaurants and this is the most consistently delicious location. Everything is good, I like a regular burger or the grilled chicken sandwich. The staff is friendly, they always smile and say hi. read more

Great, great food! Fresh! The reason for the four stars is that the girl who took our order was pleasant and took the order correctly. The girl at the window was pretentious and our kids meal was wrong. Because we were traveling and wanting to keep moving I just split my burger but something to note... read more

This Whataburger has continuously provided me with deliciousness. I am a bonafide Whataburger fan. They give you plenty of bang for your buck! read more

Took forever for food, then got wrong food. No forks or spoons stocked. No paper towels in bathroom. Food was good when we got it