I like this branch, it is small and compact and you do feel they make the best of the space, but I…read moredon't feel it is cluttered. I really like upstairs, I can whittle away the time in their just by looking at books on travel and spirituality etc. They have provided soft furnishing their its almost meditative up their. I have not bought anything from their yet so I cant comment on customer service. I'm glad their is still a Waterstones not to far from me since they closed the big one in Watford a couple a years ago.

Originally an independent bookshop it was bought out by Otakar's who then sold it to Waterstone's…read more The layout always feels messy to me, as you walk in your ay is obstructed by a series of tables with new books or those which are part of a "three for two" offer. Broadly speaking non fiction is upstairs (some sections here are poorly stocked- I've always found the languages section especially poor). The most positive factor in the store are the staff; this is definitely the store to go to if you are not sure about a title, etc. as they will go out of their way to track down what you are looking for. If however you are buying a best selling book they will usually be much cheaper at Sussex Stationers about 200yards further down the shopping precinct.

Wonderful, fabulous place, a haven.read more

A friend and I both wanted to read the same book. I ordered a copy from the friendly local…read morebookshop. He ordered a copy from a well-known Internet bookstore, notorious for its clever tax avoidance. My copy arrived first. Ha Ha, I win. Thanks Pitshanger Bookshop.

Recently moved but just round the corner. Worth a visit and supporting fast ordering service and…read moreplently of offers.

If you want cheap gifts for the kids and are willing to pick through the bins, you will find some…read morecool stuff here. For me, that's colouring books - kids don't care where you get them from - they just care that the pieces to colour are fun.

Awesome I genuinely love working with bookstores and…read moreauthors. There's something special about spaces filled with stories, creativity, and people who truly appreciate books. Even when bookstores are crowded and full of energy, they still carry that classic charm that reminds you of how real bookstores used to feel before everything became generic. Helping bookstores and authors grow through authentic promotion and marketing is something I truly enjoy because every book deserves the right audience and visibility.

Beautiful and charming old bookstore! Three floors with lots of books! Friendly staff! Love…read morevisiting this bookstore!