I like this branch, it is small and compact and you do feel they make the best of the space, but I don't feel it is cluttered.
I really like upstairs, I can whittle away the time in their just by looking at books on travel and spirituality etc. They have provided soft furnishing their its almost meditative up their.
I have not bought anything from their yet so I cant comment on customer service.
I'm glad their is still a Waterstones not to far from me since they closed the big one in Watford a couple a years ago. read more