I have been a long time tenant of High Five Properties managed units and can't imagine renting from…read moreanyone else. Lisa promptly responds to issues and maintains contacts and relationships with local contractors and services who fix said issues as they arise. She has always been fair and considerate and maintains clean lines of communication with her tenants, especially if scheduled maintenance is due (gutter cleaning, furnace, etc.).

Lisa was my landlady for almost 3 years and she was fantastic! She accommodated our move out…read moreschedule and made sure everything was in working condition. I appreciated her promptness in answering emails and any repairs. We had a large unit that was a great value due to her maintenance of the inside and outside of the property. Unfortunately I had to move to a new place, but if I could I would have her manage my future rentals. Lisa is reliable and trustworthy. If you are considering renting from her, I would go forward with that decision.

Wish there was a zero star option. Totally disorganized at best - beyond terrible. Too many…read moreproblems to list here but include complete disregard of tenant's obligations and tenant damages to property cost us thousands of dollars to remediate. We were charged for services not performed and/or unnecessary - in fact, the only service reliably performed was collecting rent and taking out their percentage. Run, don't walk, from this company. We are so unhappy that we intend to report to real estate commission.

A terrible company to rent from. These landlords care little for their tenants, and I have had…read morenothing but disappointing interactions with management since moving in. Everything from the application process, to their emergency maintenance line booting us to a useless AI respondent, to their lack of attention to common areas and machinery is just abysmal. They try to get you to pay for things that are not tenant responsibility as per Oregon Law. No integrity- do not move into these rental properties.

Living at a Heritage-managed apartment for over a year and a half was single BEST experience I've…read moreever had as a tenant. I was respected, the staff is kind, helpful and understanding. All maintenance issues were taken care of, the apartments are kept in great shape (and every building they have has undeniable charm!) To top it all off, they didn't rip us off on our deposit! I rarely post reviews but the world needs to know that this is a TOP-NOTCH management company.

This is not actually a property management firm. The website redirects to an aggregator called All…read moreProperty Management.

I have been renting with Green Keys for about a year and a half…read more The application process was extremely quick, transparent, and fair market pricing. Green Keys respects our space but also has been incredibly helpful for some issues that we have had come up the last month. I appreciate the conistentent and clear communication from both Noelle and Gail who have time and again helped us mitigate any issues in a timely manner. I would recommend Green Keys.

DO NOT RENT FROM THESE GUYS. when I say RUN I mean RUN. Not only is Chloe extremely disrespectful,…read morerude, and just genuinely should NOT be working in any position where she talks to people, but they will literally ignore every single maintenance request, any kind of privacy concerns (like having the owner of the actual property showing up in my backyard looking through my windows at any given time that he wants to) yeah you read that right. They did nothing to keep that from happening either. They just let people show up un announced at any given time so if you have kids deffinitly don't rent from them because youll wake up at 5am to a crane setting roofing on your roof waking up both your kids because they decided that was okay. Again. With zero notice. .They just do what ever they want when ever they want to with ZERO regard for you. They have no respect and then they will also try and keep every single penny that you gave them for a deposit. As it states on their website If you pay a cleaning fee in the beginning you will not be charged again for the cleaning fee at the end of move out (APPARENTLY THATS A LIE) which tbh i fully expected them to try and pull some shady crap so I went ahead and paid a professional company $650 for a move out clean. Everything in that house was spotless and they're still trying to charge me $750 for "excessive dirt" which is funny because that place was literally spotless I have the receipts, pictures, and even video proof. They cannot and will not provide me with pictures of this supposed "excessive dirt" theyalso stated that after a 3 year lease mind you that there was apparently excessive "paint dammage" which i know for a fact is not true because again, pictures, videos that I took before leaving the keys on the counter as I walked out for the last time. They also can't provide picture evidence of this apparent "excessive paint dammage" they then tried to call me and tell methey were willing to give me $700 of my $3200 dollar deposit back instead of the $200 and something they originally stated was the case. Our attorney is putting the case together now and they will be dealing with him shortly. But to save yourself from the extreme headache and stress that they will cause you. Just run the other way. Rent from anyone else. They're hands down theworst managment company I've ever rented from. Im glad to have finally bought a home so I no longer have to deal with places like this. They're just here to rob you. So RUN. Tmg is great though! I had nothing but great experiences with tmg.

Any problems we have, it is immediately taken care of. Pleasant to deal with. Always kind and…read morerespectful. Linda

I have used Nikhil and Mosaic for the last 3 or 4 years to manage my duplex, over several…read moreturnovers. The tenants have all been very happy, which is the #1 important result to me - happy tenants mean fewer problems. He gives me both flexibility and responsiveness as the property owner. He keeps up on Oregon and Portland rules, which as a small time landlady I just couldn't do anymore. He gives solid advice based on his experience and knowledge of the market, and leaves me alone when there's nothing to talk about.

Rarebird Properties has allowed my home to run into disrepair. They are smooth talkers but do not…read moredo the bare minimum. Be very careful. You will have to do the work yourself. When I quieried as to why a small leak had been able to cause so much damage they stated that these things happen. Be aware that that is their attitude. They never had my gutters cleaned, my neighbor pointed it out to me. The6 did not ensure that the dryer was cleaned properly and as a consequence I had damage to it. They collect the money and that is it.

I have trusted Rare Bird with management of my triplex in Portland for the last eight months and…read morehave been very happy, which in the property management world, is really saying something. In Oregon and Portland and particular, there are an incredible number of rules to comply with. I'm in the business of being an investor, not a property manager, and I rely on Rare Bird to treat tenants with integrity and respect and always stay on the right side of very complicated laws. As investors themselves, Rare Bird knows the marketplace and what an investor's needs are.

As a new tenant after decades of owning, I can't recommend Justin Russell highly enough. He was…read moreextremely responsive, helpful, and professional at all times. I had many questions and needed to make some late changes to my agreement and Justin responded promptly to all of them. He went above and beyond to assist me, while also communicating directly with the property owner. He absolutely exceeded any expectations I had about property management companies. I can't recommend his company more!

Russell Property Management is dependable, professional and caring. The owner, Justin, managed our…read morebeloved 100+ year old property in St. Johns for a few years. During that time, he handled tenant inquiries promptly, as well as ensured smooth transitions between tenants. We were overseas landlords and needed that extra level of attentiveness. He was available for us remotely, always making us feel secure. Justin was always willing to share his knowledge and provided us with information to make decisions during very important times. During the pandemic, Justin had multiple suggestions on how we could meet the financial needs of our renters. When we eventually decided to sell our property, we turned to Justin for advice again. Having used other property management companies in the past, we can say that working with Russell Property Management was a wonderful experience and comes highly recommended.

I wish I could give this company less than one star. This company is terrible to say the least…read more They over charged me and did not get my place rented at all. DO NOT go with this one.

I lived at the property they manage on N Broadway in Portland for two years and had to do multiple…read morerepairs myself. Despite that, I loved my time there and consistently kept a clean apartment as well as I was able. Three months after I moved out, they decided I owed them money for things they would not fix, despite me leaving the place better than I found it and their own paperwork stating I did not owe them. Unfortunately, they seem sketchy because they are. Document everything and do not let them bully you into paying them money you do not owe, especially charges they cannot properly document in a 110 year old building that no longer even collects deposits. Glad they appear to be moving on from that building and grateful to no longer have to deal with them at all. Know your tenancy rights!

Justin and team are beyond compare. I've been a property investor in the Portland area for more…read morethan 20 years and have worked with varying degrees of conscientious PMs. Justin is the first professional who balances the priorities of tenants and owners and strives to get ahead of maintenance and other issues before they become a problem.

I can't praise enough for this team! From the very first interaction (inquiry for availability)…read moreand every interaction following the team was above and beyond. No robot or AI responses. Genuine, friendly, super helpful and attentive. Justin always provided the best customer service and makes you feel like you're his only client. His quick replies and constant can-do manner makes you feel truly appreciated. The property was amazing, well kept, and a great location as well. If I could only rent from this team every time I'm in Oregon, I would be happy as can be! 10 out of 10, A+ ... no team can beat this one!

One of the best rental properties I've ever lived at. Kind, responsive on-site manager Jeanette was…read morefantastic. I miss her, and that lovely setting. If every manager is like Jeanette at Julia St, you've got it made. The owner was very kind too. A+

I lived in two apartments rented to me by Ratzlaff properties. Probably the best landlord I've…read moreever had. Very friendly and helpful.