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    Westwego City Hall

    3.0 (4 reviews)
    Closed 8:30 am - 4:30 pm

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    Department of Motor Vehicles - Slurped from the internet.

    Department of Motor Vehicles

    3.1(35 reviews)
    0.0 mi

    This DMV is out of the way for some, but if your time is valuable and you do not want to wait long,…read morecome here. I booked an appointment on the website and I was out of there in 10 minutes.

    Normally going to the DMV is as pleasant as going to the dentist for a root canal. Yet somehow…read moretoday the stars aligned and I was able to get an appointment today! In fact, I was able to get one in less than 30 mins from me going on the website and seeing which location had a time available this month. So I scrambled to get everything ready to make sure we got there in time. However, Murphy's Law meant that we had 2 trains that we waited for along the way. We got there 20 mins late- for the 11:20 am appointment. Since I'm used to the main New Orleans location, I was expecting tons of attitude about being late and them closing for lunch. But the DMV gods were on our side, and they just told my mom and I to stand by the wall. So we patiently waited our turn. (Guy in front of us was waiting for his ID to be printed out, so got it in 15 sec). We were called and was greeted by Heather's welcoming demeanor. My mom needed her Real ID so we handed over passport, old license, social security card and 2 documents with the right address. All in all, it took about 10 mins to her to make copies and type everything in. Another 2 mins for the picture taking and for the ID to be printed out. During that time, I asked for the form to get a duplicate title since my mom had lost hers to an old car she wanted to donate. Bridge House wouldn't take it without the title. Heather said we didn't need the form; we can just do it now. I said we don't have the registration nor insurance info with us. She said no problem, she could look it all up on the computer. Whaaaaa? Ok! We gladly sar back at her cubicle and waited 10 mins for her to find everything and print us a new registration. Said it would take 3-7 business days for the new one to arrive by mail. If we don't get it by the end of April, come back and they'll issue another one for free. So in less than 30 mins, we were able to do 2 things with the BEST DMV experience. My mom had a huge smile on her face when we left, and she told Heather she has a new Asian mom. Seriously she deserves a raise- her own office to run- and we will drive anywhere to get that level of service again! A+ 100 all around! Going to buy a lottery ticket tonight since that's how lucky we felt leaving!

    Photos
    Department of Motor Vehicles - Quiet waiting area.  Very courty feeling.

    Quiet waiting area. Very courty feeling.

    Department of Motor Vehicles - Very efficient service

    Very efficient service

    Department of Motor Vehicles

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    Westwego City Hall - townhall - Updated May 2026

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