This review is based on my experience selling my Tesla 2020 Model X Performance vehicle on 9/6/26…read more I had another quote from a dealer before hopping online to get a quote from Carvana, and Carvana beat the other quote pretty significantly. I found the process to be pretty seamless and straightforward. There was a checklist I completed and a contract I signed upon arriving at the dealership. I want to give kudos to Cassie Gorden, who was fantastic to work with. I ran into some issues with completing a transfer step in the Tesla app, and she helped me with patience and grace, turning what could have been a frustrating and stressful situation into a pleasant one. Honestly, I hope her manager sees this review because she is a STELLAR employee, and deserves the highest marks on her next performance review. She is a great problem solver and has strong customer service skills. I highly recommend giving Carvana a shot if you are thinking about selling your car, and HIGHLY recommend working with Cassie!

Two weeks ago I had a bad car accident. Thanks to God nobody was badly injured. I was just saying…read morehow I was going to keep my car the rest of my life, but that didn't turn out. Never thought I'd buy a car from a "vending machine." The experience was perfect. No hassle, did checking on the car before via vin number, and it's the same exact model and year I totaled, but with half the miles. So far, I'm loving it. Great experience. Nicole was very proficient and professional all the whole being cordial and charming. Great experience!

Martín was great and super easy to work with, highly recommend, knew exactly what I was looking for…read moreand got me the best deal possible. Ask for Martin at Globul

My Salesman at GLOBUL CARS was top notch! James Silk is a Badass Boricua Brother who is as smooth…read moreas can be. This guy took care of me from the minute I walked into the sales office with no crazy pushiness like most car salesman can be, til we closed the deal. Yes I added a new Beast to my collection of Rides. I highly recommend James for any and all auto purchases. The deal was done and taken care of literally in less than an hour with no Bullshit back and forth games. Thanks to GLOBUL CARS and James Silk! -Craig

Great experience buying my first car here! The team was super helpful, answered all my questions,…read moreand made the process easy. Big thanks to Julio for going above and beyond to help me get my dream car. Highly recommend!

My experience with Queen Motorcars:…read more I had my car in the shop for repair because it was involved in a hit-and-run. I thought it would be better to buy an old used car instead of renting a car. I didn't think I could afford the $ 500-a-week rental fee. I went to Queen Motorcars, and a Mercedes-Benz was listed for $3,995. I ended up putting a 3k required down payment with a 5K loan at 12% interest for 3 years. I paid it off in 8 months. They also included a $ 1,900.00 Sonsio transferable contract on the invoice that they said I HAD to pay for. They had assured me that I could transfer that contract. If I sold the car, I was walking out of the place until they said that. I test drove the car in daylight, and besides the "as is" trap, I am not a car guru to know how a bad car drives. They told me about the hood latch and the wheel inflation sensor. After I went home and looked over my paperwork, they had also included $1,300 that was nowhere stated in the documents as what it was. I went back to ask about the discrepancy amount, and they told me it was a dealer's fee. After two weeks, an engine light they had turned off came on, and I ended up paying over 5K in repairs, such as an exhaust manifold and oil leak issues. However, those issues are understandable in "as is" vehicles. However, the low-beam headlights are not. I did not drive the car at night, and the two times I did it were on high beams. I did not know it was on high beam. I took the car to PB, and they informed me that the car was in a car accident and that they had put the wrong headlight in the car, which fried the fuse circuit board for the low-beam headlights. Queens Auto Sales did not tell me about the car accident or the light issue, which is illegal to sell a car without working lights. They are guilty of predatory lending. How did I get approved for that loan when I already had a car loan, several credit cards, and a mortgage? They must have lied to the finance company about my income. I went back to try and see if they would buy back the car from me for at least 4k. The market value for this car is 8k. They said they would give me 500.00 for it! I should not have done all the repairs, but I did not want to ruin my car-buying credit by voluntarily surrendering it. If anyone knows an attorney who can help me with this, I would appreciate it.

I had a great experience selling my car to Carvana Las Vegas.The staff was friendly and helpful,…read moreand the entire process was quick, easy and convenient . Good job Carvana.

Honestly I will give Carvana 2,5 stars out of 5. Just because the buying/trade in process was…read moreamazing. The delivery is also a plus, but the excitement of the delivery was stolen, The car was delivered dirty with very shiny tires. So first glance was exciting and then I got in the car. The windshield had several chips that were not disclosed. Dust in every possible crevice, felt like I just bought it off à private seller. When I took it to meineke for inspection they found that the water pump was leaking. I will say Carvana and the warranty Company Silver Rock fixed everything at no cost financially. I say financially, because mentally and time wise this has been a terrible week. I just wanted to get in and drive lol! Overall the experience was underwhelming, but I'm glad they were able to rectify the issues. They are also sending a check to have it detailed.

Ray and Kian were amazing and made it so easy to be able to find a car that was affordable. I've…read morenever had this kind of service and all of my questions were answered. I would recommend this to everyone that needs help with finding a car that will be sustainable at the appropriate price. The environment felt like I was dealing with family members and Ray did a phenomenal job at making sure that everything all the questions that I had were answered. Thank you so much Ray and Kian!!!

I would definitely buy from this place again, they are always respectful in their treatment of…read morecustomers and willing to help at any time. Thank you for the opportunity.

Imagine driving from California to Las Vegas, ready to have a cute little vacation, lose some…read moremoney, make questionable decisions, and mind your business... AND YOUR TOYOTA DECIDES TO OVERHEAT AND THROW A CHECK ENGINE LIGHT. Ma'am. This was NOT on the itinerary. Apparently my water pump decided Nevada was where it wanted to die. RIP. So there I am, stranded in Vegas, stressed, irritated, and mentally calculating how much this little mechanical betrayal was about to cost me when I ended up with Daniel Lou Rossey at Toyota of Las Vegas. I told Daniel, "Listen, I work for Toyota too. I'm a service advisor back in California." At that moment, I think he could see the thousand-yard stare of a fellow service advisor who spends all day dealing with other people's broken Toyotas and was now being personally victimized by her OWN Toyota. Daniel took AMAZING care of me. He helped me out with the cost, got me into a loaner, kept everything moving, and basically prevented my Vegas vacation from becoming a three-day residency in the Toyota customer lounge. Because respectfully, I did NOT drive all the way from California to Las Vegas to sit under fluorescent dealership lighting drinking complimentary coffee while my water pump gets replaced. And because I work in the business, I KNOW what good service looks like. Daniel didn't just give me the standard "Sorry, your car is broken, here's your estimate, thoughts and prayers." He genuinely went out of his way to help me. Daniel deserves a raise. A bonus. Employee of the month. A plaque. His face on the building. Possibly partial ownership of Toyota of Las Vegas. Give that man WHATEVER HE WANTS. He saved my vacation, my wallet, and approximately 73% of my remaining sanity. 10/10 service. Daniel, THANK YOU for taking care of a fellow Toyota service advisor in her darkest hour. Hopefully the next time I'm in Vegas, the only thing overheating is me by the pool. And Daniel... with all due respect... I hope I never have to see you again.

Unfortunately, what started as a perfectly normal and pleasant test drive turned into an extremely…read moreuncomfortable and frustrating sales experience once we started discussing numbers. The initial price presented to me was around $27,000-$28,000 with several optional add-ons. After I asked for those to be removed, the price dropped to around $24,000. I then asked about trading in my current vehicle and was initially offered only $500, despite having a current $1,400 offer from CarMax. After I mentioned that, they said they would see if they could match it. My biggest issue, however, was not the negotiation itself. It was the attitude and pressure I received after I made it clear that I was not making a same-day decision. I repeatedly explained that I already had a relationship with my bank and wanted to take the numbers to my loan officer, review the financing, and give the dealership my decision on Monday. Instead of respecting that, I felt increasingly pressured to let them run my credit and sign paperwork. I was told that the price essentially had "no value" if I was taking it to my bank and that they couldn't guarantee the numbers without guaranteeing my business. The salesperson also became visibly frustrated and accused me of essentially using the dealership just to get numbers without having any intention of doing business that day. That was particularly disappointing because I had been transparent about my intentions throughout the conversation. I was genuinely interested in the vehicle; I simply wasn't willing to make a $20,000+ financial decision on the spot without reviewing everything with my lender first. As a customer, I should be able to test drive a vehicle, negotiate a purchase price, review the numbers with my lender, and make an informed decision without being made to feel guilty or as though I'm wasting someone's time. I walked in genuinely considering purchasing this vehicle. I walked out feeling pressured, talked down to, and uncomfortable continuing to do business with this dealership. Buying a car is a major financial decision, and customers should be encouraged to understand exactly what they're agreeing to, not pressured into making an immediate commitment because they asked for time to review the numbers.

Great experience!! Everyone was so nice, helpful and so friendly. Thank you it was worth my drive…read morethere . I was staying on the strip and had to get to a location. This one was it!!!

I was a victim of phishing/fraud. Someone placed a transactions from recipetours.com and charged my…read moreaccount. When I reported the fraud, it was determined that I "financially benefitted" from the charges, and my claim was rejected. Later, after calling customer service, it was determined that I was charged by that company the month prior, but didnt catch it. So my claim was rejected. I expressed that this determination left me feeling very insecure about the fraud process, and this is a potential deal breaker. Navy Federal would rather lose a customer. So, i will go through the appeal process, but will still leave Navy Federal regardless of outcome to a bank that value the customer.​

I have been doing business with this company for many years....family owned and operated. They are…read morealways friendly, kind, and helpful. I highly recommend them to all of my family and friends. Excellent customer service is key!!

From the owner: Auto Title Loans Rates Low As 8.9% per monthread more

We received nothing but great service from Missy. She was everything we could wish for in a…read morefinancial agent. She was generous with her time helping us set up our accounts.

If you ever have any questions or concerns, contact Missy at the Las Vegas location. Let me tell…read moreyou...she went above and beyond to help me with something that nobody else could help me with. She was super nice, efficient and just a pleasure to talk to. Everyone in customer service should be like Missy!! This is honestly why I've been banking with them for as long as I have. Thank you Missy for being so pleasant today. I haven't had that good of customer service in YEARS!!!! Missy is amazing, thank you SPFU for hiring such wonderful employees!!

Awesome buying experience from Vegas Auto Gallery! Jin and…read moreBlake provided a no BS type scenario from start to finish and a fair deal on an amazing car. I can't recommend them enough. They also followed up and made sure I made it home safely on our 6hr drive. Great guys!

Always treated like family friend when I show up and I still have not purchased a car from them…read morejust straight up great people, the service team is just as amazing as the sales staff. Cant wait to find my car!