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Westside Motors

1.8 (10 reviews)

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AutoNation Toyota Las Vegas - Oil contamination.  Cap was left on top of radiator shroud by AutoNation technician after oil fill.

AutoNation Toyota Las Vegas

(1.1k reviews)

Westside

I have been a long time client of this Autonation Toyota…read more Originally I had tried to contact this location 3x requesting a callback from my service advisor so I may get some base line pricing on services I needed like an overall checkup, an oil change, and possible breaks. After 3 times attempting to contact this location, and receiving no callback I wrote a 1 star review and drove over to speak with someone personally. This is where I met my new service advisor Jonathan. He immediately heard me out, understood my frustrations and jumped to providing me some base line pricing. He went further to see if he could get me scheduled with an appointment to complete the check up and oil change. I went home and deleted my review, as I now knew I was set up with a new advisor and in good hands. I dropped my truck off the following day at 7:30am and Jonathan was there to greet me. He made sure to share a phone number with me right away that also left the window open for text messages. He contacted me around noon to let me know my truck was overall in good health but that I was going to need new front and rear breaks. He let me know that with the weight of my vehicle I should get them fixed before I head out for my road trip. We made a plan to do other recommended services in increments. We moved forward with the repairs. He contacted me within just a few hours to let me know my truck was ready for pick-up. When I arrived, Reya greeted me at the cashier department and was warm and inviting. She was able to get me processed and out the door quickly. It's important to celebrate when a company has great team members. Jonathan is a critical reason why I came back to this Toyota location and not another.

An appointment was made, nearly 2hrs later my car still is not at the inspection phase of things…read more Not sure if they're lacking on employees or what but this is ridiculous and it costs so much! Please not be the new normal *Edit* Told 'after' that brakes take much longer than the usual stuff and they weren't updating the website so I could follow along. Paid 450 (with a coupon) for the front ones to be replaced. Feels like a lot for a little considering my brother had to get his entirely replaced due to grinding down his brakes and he paid 500 for it all. Anyway, spent 3.5hrs at this place and there goes 450 so you've been warned

Universal Motorcars - These aren't Teslas waiting for repairs--they're our finished work. Setting the standard in EV restoration.

Universal Motorcars

(80 reviews)

Chinatown

Ok so I was rear ended a few weeks ago and I was an absolute mess about it The back of my Lexus RX…read more350 got hit pretty bad -- bumper pushed in, panel damage. I literally cried in the parking lot because I love this car so much. A friend of mine recommended Universal Motorcars and honestly thank god she did. Now I'm no car expert but even I know that black pearlescent is SO hard to match. I was terrified they'd get it slightly off and I'd be stuck with a car that looks patchy forever. I kept googling horror stories lol. When I went to pick it up I was genuinely nervous. Walked around the whole car, looked at it in the sun, took like 50 photos and I could not find the repair. Like at all. The color is perfect, the finish is perfect, everything matches. I actually texted my friend immediately like "I can't believe this." If you've had an accident and you have a Lexus please just go to Universal Motorcars. Especially if you have a dark colored car. They clearly know what they're doing and honestly the whole experience was so much less stressful than I expected. 10/10 would recommend

This place is great! Staff is very nice and thorough with their explanations and estimates. I…read morebrought my car in with some damage and they were able to buff it out and get my car back to me same-day. I'd definitely recommend dropping your vehicle off in the mornings, as they do get fairly busy (only because they're so good). They were recommended to me by a friend who gets all her work done at this place. I'll absolutely be coming back. The pictures are before and after!

Carvana Las Vegas

Carvana Las Vegas

(432 reviews)

Chinatown

i Have never had an easier experience selling a vehicle. The price Carvana offered me for my Jeep…read moreRenegade was Fair, more than fair. They didn't nitpik anything. They had a check ready when I arrived, and I was in and out in less than a half hour. When I'm in the market for a new car, they will be my first choice.

Please consider this for using Carvana. Everything looked great online and the experience for…read morepurchase was easy. The cons: hard to get ahold of anyone before you pick up car to verify local pick-up info. I read several reviews of people getting cancelled on because car was not on-site only 30min before pick-up time. This beautiful car I bought (2019 Cadillac XT5 platinum) WREAKED of cigarette smoke. I had already made full payment for the car. I was pissed...nothing I could do except use 7 day return policy. I chose to try and clean the car, changed air filter (was filthy upon purchase), used ozone generator. Still a slight odor remains. Car was surface level clean upon inspection but filthy steering wheel and control knobs (used about 20 clorox wipes to clean off all the grime inside - they all came out filthy brown/dirty after multiple cleanings. Funny that I also saw a story on Amazon in a review of the ozone generator I bought that a person had the same experience of getting a smoke smelling car FROM CARVANA which caused them to have the same problem...so this is not a one time thing. I feel that Carvana was not upfront about cigarette stench infiltrating car...that's shady and unethical business practice in my opinion. Luckily following the purchase, the customer service phone number was helpful in recovering my cleaning costs of the car and refunding the excess registration costs they charged me, but I would NOT do a purchase through them ever again due to the dishonest/omitted info of disgusting car odor. They should have NEVER offered up this car for sale in that condition for being a dealer. That would never happen at a brick & mortar dealership. Price was OK, but should have been way lower with the smoke damage. BUYERS BEWARE!

Westside Motors - vehicleshipping - Updated May 2026

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