The optometrist took great care in getting me the best possible correction to my somewhat difficult vision issues. He is personable and very caring. His assistant is very friendly and kind. I received the best optometrical care I've ever had here, and I've seen optometrists in big-city offices in Houston, TX and San Jose, CA. Westlake has a large selection of frames. They are in a nice, bright, open office. Great location in Midtown with dedicated parking in back. read more

I have been wearing glasses for over 25 years so I know exactly what I want and need in eyeglasses. When I walked in I was greeted in a professional manner and I let the person know I was looking for progressive lenses with Transition. The person I was talking to seemed to know what I was asking for and wrote it down so I trusted her. The appointment with the optometrist went well and my glasses were ordered and I paid for them and left. When I went back to pick them up I noticed right away that they were NOT progressives or transitional. I pointed this out to them right away and was told that it was not on my receipt. I never looked at my receipt before I left to make sure I was billed for what I had trusted the lady had assured me that she understood what I wanted and had even wrote down. After paying more than $380.00 I am so disappointed in my glasses. I have to raise my glasses and put on readers just to check my phone or read anything up close rather that just look down and read something like a normal person would. I am so disappointed and mad that they won't make this right. Now I have to spend the same amount again and go somewhere I can actually trust, probably Walmart. read more

I can't say enough about this fantastic optical shop!!! Dr. Sam is the real deal!!!!! From the minute I called I was treated with kindness and respect. I was able to book an appointment for the same day. Dr. Sam took his time attending to my needs. He answered all my questions and made sure I knew what and why all tests were done. He helped me pick out a few nice frames from his extensive inventory! Dr.Sam was professional, compassionate , dedicated and made my visit wonderful! Do not hesitate to call this asset to Ruidoso. read more