Do not move here unless you have no options. -mold issues in…read moreall apartments. -maintenance lead is very rude. -if you need anything fixed, they will only throw a bandaid on it. - parking lot is in bad condition, and gates never work. -manager is very condescending and will not write a reference letter even if you pay rent on time every month and take care of your apartment. -not a quiet community. -buildings seem to be falling apart with no plan to fix any of the issues. (roof/birdscreens/stairs/windows) -also had critter issues in the ceiling, took two months to resolve, and they just trapped the critter in the ceiling to let it die.

Do not move here if you can. Where do I start.... This is…read moresupposed to be a gated community, yet the gate remains open at ALL hours of the night. Which means anyone and everybody from 99 can come in whenever they please. Management is unresponsive to any request. Their response is to call security which is another joke. Oh and when you move out, they won't let you do a walk through with them so that they can justify not giving you your deposit back. We deep cleaned our apartment and they tried to tell us they spent 8 hours worth of cleaning fees cleaning our apartment. Give me a break.

First off, don't ever trust this place. From random things that "were not paid", to closing the…read morepool down because the manager was mad at the kids in the complex. Georgia took over and she's awful, she's unorganized, she's a liar. Property has gone to hell- trash cans overflowing- trash getting left out by tenants for some reason, they dug up concrete and left piles in parking spots for months, open drug use and drinking in the middle of the complex. The list goes on.

Place is run down. Garbage everywhere and open drug use. Management is awful, they never addressed…read moreany of the issues that were noted upon move in and to top it all off I am fighting to get my deposit back. Georgia Morrissey is the property manager and has failed to communicate anything with me. I moved out in March and here we are in June and no deposit and no info, forcing me to seek legal action. Stay away from this place.

This is the second time we have lived in this complex and both times it was enjoyable. The ladies…read morein the office are great! And when I say great I mean they truly care. They get to know you and are ready and willing to help in every situation. The maintenance team is just as great they have always fixed any issue we have had either same day or at most the following work day. The apartment itself is your typical apartment basic appliances, full-size washer dryer. Cabinets are a bit out dated but all functioning. The decks are very spacious and our apartment in particular had a fantastic view of the lake. The rooms are not huge but they fit a queen in the spair room and king in master. I loved having the gas fireplace it helped keeping our power bill down. The cons: The on site parking can get tight and you only are allowed one assigned parking spot. However the office is very good at working with you for specific situations. The gym at the club house is well less than satisfactory. Very little and not much for equipment. Overall if those are the only cons I'd say it's a great place to live. Great location and very friendly neighborhood.

Ant infested apartment do not move here there's a smell that comes up from downstairs neighbors…read moretoo smell like cat and fried food that seeps into my apartment they raise the rent every year without fixing the ant issue my bathroom has black mold that keeps coming back the ceiling had a leak from the upstairs neighbor not worth the amount of money they are charging people to live here

I and my girlfriend were there for a year and it was always just easy. Rent was below market and…read morethe handyman fixed issues when they happened. There are also blackberry bushes (trees?) on the fence dividing the complex with the high school that can be picked during the summer. Everybody gets 1 parking spot and there are a few guest/non assigned as well, so if you have two ask if the parking is tight with the current crop of tenants. All in all, pleasant and straightforward management.

I lived at Villa Don Apartments for over and year and had the best experience. Becky is incredible…read moreand was always on top of anything I needed help with. The grounds were always kept up, in a very quiet part of town, and the surroundings units were also very quiet. This was my first time living on my own and I could of not had a better experience! Thank you Becky and Steve!

my move out experience , I feel it might help others to share my WHOLE two years of living here…read more Move out experience: 1. I received my move out documents and was charged for utilities based on the last months I lived there. I know this because the in house document they sent referred to using figures from Olympic View which has not been the utility meter reading company since I moved in. In the two years I lived there they had an additional two other utility companies. My utility bill the whole two years was an estimate because the company was not reading my meter ( it stated it on the bills). This bill generated by their corporate office also indicates that sewer if determined by the bill they receive and divided by apartments. So, if you are one person regardless of size of apartment , you will be paying the same amount as another apartment that has two, three or even four tenants in it. Over all, their utilities are exorbitant . Expect a utility bill of a minimum of $100 even in a studio. I had essentially moved out the last month and was not staying there and my utility bill for that last month was the same as it was during my whole time there ( $130 per month). They required me to use their professional cleaner or have a professional cleaner come in EVEN if my I cleaned the apartment beyond how clean it was not when I moved in. Rather than argue, I just left the refrigerator for them to clean and paid the $305 . This is not allowed per the new laws based in 2023. While I lived there I experienced the following and the compilation of all these factors is why I moved: Dogs off leash inside and outside Studio and one bedroom apartments having 3 and 4 tenants . Numerous DV and drug related calls to police . Police do not have emergency access to building. Fire department has not been given phone numbers for management. ( several doors had to be broken into for help to be given). Not all outside doors are key fobbed. The basement garage door had the lock taken off and anyone can access the lobby thru that door and elevator. Requests from numerous tenants were made to address this. Because of this lapse, our package room was broken into. If you come into the lobby at off times, potentially you could encounter danger. The parking lot has had numerous break ins. And this is somewhat normal , there was more criminal elements around the property as the years went on. I lived with a wall next to the BBQ and dealt with BBQ fumes for the full two years I lived there and they only addressed it when the manager decided to move into my apartment. They are not diligent at addressing tenants who smoke or vape . And recommended that they use Fabreeze plug ins turned up to the highest setting to mask any of these fumes. If you are sensitive to either of these, this is not a good choice to live. If you like to leave your windows open, you will have to deal with your neighbors fabreeze, the trucks delivering all night, the increased traffic on Edmonds way. Your rent will always go up the full 7% regardless if you are already paying above a newly listed lower apartment of same or if you are already paying market value. Expect those raises every year. They do have a new manager who appears to be trying to remedy issues. However corporate has not had her have regular hours so can't assume she will be in her office . This policy is coming from corporate. ALOT of maintenance concerns that can affect your health were not approved by corporate during my two years there but some have been authorized. The real issues are their corporate structure or lack there of. They lack common systems in place for their managers to run an efficient apartment complex. I wouldn't take a chance moving into this property if you want to stay long term.

Communication is non existent. We have called and left multiple voicemails. We have shown up to…read morean empty management office next to the sign that says "open 9:00 - 5:00 (I believe those are the stated hours). We have reached out on their website. NOTHING. The email was answered on November 3rd, that said, "Thank you for your interest, one of our team members will get back to you." That was two weeks ago. We just want a tour, as our daughter, who lives out of state, may be interested in renting and has asked us to look at it. I hate to have to post such a negative review, but maybe that's what it will take to get a phone call back.

Run/owned by a national investor group that prides itself on high rents, poor on-site management…read more(aka NONE) and raising rents so fast tenants either move or go without food, healthcare, etc. After EIGHT years on property company went so far as the take the entire deposit in order to increase their profit. IN 40+ YEARS of renting I've NEVER before not got 100% of my deposit back!!!! DO NOT RENT FROM ANY ALTA OWNED OR MANAGED PROPERTY!

When I was looking for a place for my daughter and I, I kept driving past Woodridge, and something…read moredrew me to the place, it was it's charm. Not only was it in the area I had been wanting to live in (close to my daughter's school as well as in a great neighborhood) but it was the right size of a complex and off a main road with lots of close places (grocery stores, fast food, Hwy 99 and the great town of Edmonds). The small complex has a green area around it and to this day I still love to sit on my deck and look at the trees, watch the squirrels and birds. We live in a nice 2 bd, 1 ba. VERY spacious! with a lot of light. It has all the amenities that I was wanting and more (W/D, Dishwasher and a wood burning Fireplace) and the price is great for the size and location. Plenty of parking!! It is also quiet and the tenants all seem to get along, very friendly. The manager has been great and if there are any issues he is there that day or the next and always there if an emergency comes up. I had one thing I wanted to put up in my place and he was very kind to help. A lot of the tenants like to recycle and he was great to add on an extra service to accommodate us. He even discussed adding composting! I have had to deal with larger complexes and managers who are not on top of anything or care about their tenants. Not so at Woodridge. The manager makes sure things are being done and taken care of and notices when something is out of place. It's very refreshing to have someone care about the people and where we live. I do not plan to move from here as I found a home, but I would recommend anyone to live here as you would be lucky and would love it as much as I do.

Note: This is not a paid review; it is an honest one. My…read morefamily and I have been residing in this apartment building for four years now. I love how close this building is to practically everything you might need on a daily basis. Among the services around are: Alderwood Mall, grocery stores, restaurants, gas stations, and schools, all within walking distance, as well as multiple accesses to the I-5 and I-405 freeways. The majority don't require you to run your car to get there. Additionally, since each apartment has a designated parking space, there are no parking issues. The management team is really friendly and helpful, especially Kim, who is the actual responsible person. She is an incredibly helpful and kind person. Every time we have a problem, she always responds quickly and follows up to make sure the problem has been resolved. Elvin and Jack, the maintenance crew, are experts who are always happy to assist. Yes, sometimes it can take a little while for them to solve your issue, but that is something understandable because currently there are only two of them working out across multiple residences, and sometimes they run out of supplies and have to ask for your parts or something else. However, once they have what they need, they complete the task neatly and competently. The fact that most apartments--at least the one I live in--don't have built-in laundry units is one of the two reasons I gave it a 4.5-star rating. We must therefore use the laundry facility outside of our unit. The apartments have three or four laundry rooms, but the most challenging thing about them is that, on some occasions, someone would occupy the washing machines by leaving their clothes inside after they had finished (this happens mostly on weekends). The owners of these apartment buildings don't believe in technology, which is another issue we didn't like. As a result, they don't have a website where residents can pay their rent, request maintenance, sign up for forms, or even follow up on community news or updates. You are still required to pay your rent by money order or personal check; if you have any questions, contact the office by phone or email. Overall, the apartment's location, quietness, cleanliness, and helpful and friendly office personnel make it a great choice.

Great place to live, the manager is really nice and does a great job on keeping the property clean…read moreand her residents happy!

I've lived in the Lynnwood/Mountlake Terrace area for 5 years. I'm so glad I got to spend the last…read moretwo year living at Silver Oaks! We have to leave because we need to move to Seattle for personal reasons. Evenlyn, the property manager, is the best one I've ever seen in the area. She's so kind, understanding, and truly cares about the residents. She is very responsive to our questions. She is also very transparent and great at communicating expectations for maintenance turnaround, etc. I highly recommend living at Silver Oaks!!

I have lived at Silver Oak Apartments in Mountlake Terrace, WA for over 6 years. Due to a change in…read morejobs my commute time to work has doubled, gasoline prices have also doubled, toll roads are very expensive, and the new apartment owners have increased their rents significantly (this will be a deterrent for commuters). That combination plus some other issues had made it necessary for me to move. Now to my review: Evelyn, the apartment manager, and Serafin, the maintenance manager at Silver Oak, have kept this place groomed and spotless. Since I had to look for a new apartment, I had the opportunity to see how other apartment complexes are being run and taken care of. Honestly, there is almost no comparison! The grounds here are clean and updated; if ever there is an overload at the trash and recycle containers at night, by next morning it is picked up and cleaned up. No trash, debris and grime in the buildings hallways. The grounds are lush with beautiful big trees, blooming bushes, manicured lawns and flowers. This property shows well because the manager and maintenance manager are on top of it. The cabana with pool, jacuzzi, and work-out room are clean and maintained on a constant level. Everything is timely and un-cluttered. When there is a need for repairs or replacements, Serafin will be prompt and get it done well. There usually is very little wait time. Once when my washer broke and I reported it to Evelyn in the morning, by the time I got home in the evening, a new one had been installed. Same with my refrigerator. During the pandemic, Evelyn would walk the buildings and deliver packages. As a matter of fact, when I left the complex last Saturday at around 7:00PM (the office closes at 5:00PM) I saw Evelyn walk around delivering packages! The reason I did not give it a 5 star has to do with the interiors. While many are updated, there still are some, like my former unit, that needs an overhaul. I am sure Evelyn and Serafin will take care of it now that I have moved out. This is one of the best apartment complexes I have lived at, and I will miss the safety and serenity of the greenery of this Pacific Northwest suburban oasis :) Thank you!!