They need to start opening the bank earlier then 9 am. TD removed the atm access after 9pm. Td also…read morestopped giving out debit cards in banks. Almost all the conveniences they initially offered has been taken away. It's annoying when you don't have the average 9 to 5 job.

Horrible, long line and a lot of employees walking around doing nothing. ATM not receiving depositsread more

This is a review of Moneygram in general. I had used this service to send money to NY for years; I…read morewon't use it again. After sending money to my brother, in NY, they refused to release it to him. I had to call them and was kept on the phone for about 20 minutes. I was passed to three different people (all with heavy accents), asked ridiculous questions that meant nothing. They have done nothing except irritate the hell out of me and made sure I won't be using their "service" again! They were fine until Walmart got their hands on them. Now they suck!!!

She is amazing and reliable, she always answers all my questions and keeps everything organized!!!!…read moreI love her !!! The best ever have been a client 7++ years

I tried to go there last night around 8:30 pm this place looked empty and it was closed! Should not…read morebe advertising services if they are not in business. It would have been great if they were actually opened but they are not.

I have been banking with USalliance for 6 years and i have to be honest. They are different then…read morethe big banks (citi,chase or banc of America) as a major credit union, they are a big player in the field. The savings and checking rates offer higher APR, you can also get credit cards, my favorite is the 12 month certificate of deposits which provide a lot of bang for your dollar. The standard savings account offers a high yoeld savings rate, currently paying 3.053%. They have an actual brach in the Bronx, but i dont mind banking online and over mail when necessary. I have my entire family banking with them, most people dont even know about them. You dont loose anything by checking them out usalliance.org The customer service is veey good, attentive and they are thorough when dealing with customer over the phone. I will say that they should allow customers to conduct large dollar amount transfers from one bank to another, they have a cap at $5k. Trying to put a down payment on a car for $8k and they would not make an exception for me as a long time customer. Had to do 2 different transactions to complete the down payment. They told me to goto the branch and get a cashier check but that defeats the online services. The other option is to pay a fee $35 and tou can make a transaction for whatever dollar amount you want. My other bank does not charge a fee to transfer in between banks or accounts and i am able to transfer without ANY fees.

I frequent the Bronx Branch, and the entire USAlliance team is amazing. They constantly…read moredemonstrate courtesy, professionalism, and they always make sure my financial needs were met. They open on time, and greet you with a smile. They exercise the level of customer service that we as customers, have come to appreciate. I must say thank you to Dina, the CS Rep. who assisted me in navigating the website to write this review......Dina was patient and professional. Many thanks to each of the USAlliance Team.

Absolutely the best service. Since I found this accounting group filing taxes became a pleasant…read moreexperience. They are so knowledgeable and organized and have excellent knowledge of every type of situation. So we just went to our annual tax appointment and it was such a good experience and they did it very fast, on the spot. Simply genius, the best. High fives all around.

Super helpful and friendly, and got me the best return I've ever had - what a fantastic combo!read more

I stumbled across this establishment and I was very happy with Franklin who processed my tax…read morereturn. great service and the also notarize documents. I highly recommend.

From the owner: Income tax services for business & individualsread more

Customer service here is almost comical. Treated like you're interrupting their time (Place was…read moreempty). Staff need some work on customer service and manners. During the whole process I felt like I was inconveniencing the tax woman. She was rolling her eyes and was sighing throughout the entire filing. Had an attitude and was even banging the keyboard. I filed my taxes last year here as well and the lady up front was treating me as if I was lying to her. I work around the corner from this location and because of its location so close to work, I would've returned next year. However, the attitude from staff make you feel like you're stepping into the DMV or a Government Assistance agency. I won't be returning next year or filing ever again with H&R Block. Time to search for a professional tax preparer.

I had a horrible experience here. All of the employees are super unprofessional, yelling to each…read moreother obnoxiously, gossiping, and making inappropriate jokes. My tax "pro," Eileen, arrived 15 minutes late. Her bedside manner was awful, and as someone else said, she acted inconvenienced to talk to me. She said she could not tell me a price for my return until she was done, but I needed to decide right then if I was going to do it to avoid "wasting her time." She obviously has serious issues and should not be in any sort of customer service position. Avoid her and this place at all costs!!!