XCEL is the best financial institution for me. I have been a member over 35 years. I have had…read more mortgage, auto, personal loans. They are the best. customer service is also great.

We were in the market for a mortgage and Xcel was recommended to us. Not our first mortgage and so…read morewe were expecting to go through a long and tedious process. However, XCEL really took care of us and walked us through the process from completing the paperwork to locking in the rate and everything in between. And the fact that this company is a federal credit credit union they don't originate loans for profit. And they were available for any questions we had during all this. Needless to say, at least with our experience, this was as painless and smooth of a loan we can ask for. Thanks Dennis and Nesrine for your patience, answering al our questions, and all your help through all this, and making this as painless of an experience anyone can ask for.

I have been a client of Penrose Associates for several years as they help me with my taxes and I…read morecould not be more satisfied with their work. I work with Patricia and she has been a real pleasure. Extremely professional, very communicative, and very informed on the matters they assist their clients with. Their prices on their work are so great too - I highly recommend working with them!

I can't say enough great things about this lady! She always comes through for me! Even though my…read morereceipts are often a mess she has an uncanny way of tying them all together to my highest benefit.

Levine Financial Group is a fantastic full service firm with knowledgeable people providing great…read moreservice. I am especially happy with Adrian Douglas, who is a dedicated professional. It was clear from the start that he is a passionate about his job and cares about bringing his clients where they need to be. I specifically approached him about life insurance. He answered all my questions honestly and without a pushy salesman attitude. I am happy to recommend him to anyone who needs work planning their financial estate.

I have been going to this check cashing place at 172nd St. Saint Nicholas Avenue, but I am not that…read moresatisfied with their service at all. Charge = 1.75% as of June 1, 2008. They are all rude people and I guess they assume that everyone is uneducated, and don't know better. These people do not believe in COURTESY and CUSTOMER SERVICE. Many of us know exactly how we want our cash. Let it be all $50s, all $100s or whatever, but these people don't even ask you HOW YOU WANT YOUR CASH. And whenever you tell them, they just try to give you the money HOWEVER THEY wish, NOT how you want it. Usually, you must repeat your request of HOW you want your money. They must think that everyone is just ignorant and not worth paying a little respect to. It is ridiculous, and feels very GHETTO. It does not have the feel of a banking business because of the lack of courtesy. It feels like they just have all the $100 bills in a safe to adore them and just worship them, because they sure don't want to hand it to you. I live in the area, and I am ashamed that my people cannot be courteous and treat all customers with respect and courtesy. The only reason that I am seeking their service is because at the time, I have no checking account. But I will be looking for a better place to do my business, and leave them with their own ghetto treatment. Everyone should teach them that we all need respect and customer service. Ask them to give you your cash how you want it. Maybe they will learn from us (the customers). Castle Check at Saint Nicholas Ave & 172nd ST. need a crash course on ((Customer Service and Courtesy)). ::::::::::::::::::::::Spanish::::::::::::::::::::::: He utilizado este lugar de cambiar cheques localizado en la 172 St. y Saint Nicholas Avenue, pero no estoy satisfecho con el servicio que ofrecen. Cargo (fee) = 1.75% desde June 1, 2008. Todos los cajeros son jentes rudas y parece ser que cren que todos los clientes no tienen educacion alguna o no saben del todo nada. Los empleados no creen en CORTESIA y SERVICIO AL CLIENTE. Muchos de nosotros sabemos lo que queremos, y como queremos nuestro dinero en effectivo al cambiar un cheque. Sea que querramos todas los billetes de $50, o todas de $100, de hecho que sea a nuestro gusto. Pero estos cajeros, ni siquiera se ocupan de preguntar come quieres tu dinero al cambiar un cheque. Y aun asi, al tu decirle como lo quieres, estos cajeros te ignoran y te dan tu dinero como a ELLOS le PARECE. Usualmente debes de repetirle como quieres tu dinero, y si tienes suerte alguna, tal vez se ocupan de darte tu dinero como lo pidas. No parece un lugar de banca, por la falta de cortesia. Tal parece que tienen todas las papeletas de $100 encerradas en una caja fuerte solo para adorarlas, porque en realidad no quieren darselas a los clientes. Ellos deben de pensar que todos sus clientes son idiotas, etupidos, o burros. Es realmente ridiculo. Yo vivo en el area, y me da pena y verguenza que mi gente actue asi en un establecimiento que se supone que es profesional. Debemos exigir lo que queremos, y tal vez ensenarles que si somos civilizados y merecemos un buen SERVICIO AL CLIENTE y buena CORTESIA. Castle Check en la calle Saint Nicholas Ave & 172 ST, necesita un cursillo de ((CORTESIA y SERVICIO AL CLIENTE)).

I've only used it for Western Union cash pick-ups. Fast service, the line might be big but moves…read moresteadily. Cute cashier girls. It's best if you know spanish, but they're okay in English too I guess. One time there was a girl going from window to window selling gift boxes of perfume...wasn't too thrilled to see her stealing my valuable lunch minutes. And I still got out of there fast. They sell cell phones in the back too.

Libock and Associates filed an incorrect tax return on my behalf. After I reviewed the initial…read morereturn, I identified errors and provided corrections. I signed the corrected return; however, they submitted the original, incorrect version. This resulted in thousands of dollars being erroneously withdrawn from my account. They subsequently filed an amendment, but I was unable to recover the full amount from the IRS and state tax authority. Additionally, they assured me that no automatic payments had been set up. This proved to be false--a quarter later, my account was overdrawn due to automatic withdrawals they had failed to disclose. Throughout this process, they have continued to send emails soliciting further engagement and payment reminders, and their communication has been notably unprofessional. If you choose to work with this firm, I strongly advise reviewing all documents and filings thoroughly before and after submission to ensure accuracy.

Terrible service, we cannot reach anyone, we keep getting promises that our tax returns are going…read moreto be ready this week and then the accountant assigned to us goes on vacation and doesn't respond to our phone calls. Totally unprofessional.

Honest knowledgeable accountants. Will give you the best advice and save money. I trust them with…read moremy businesses.

Now a days it's hard to find good professionals that are not looking to just take money from you…read more Andrew and his team took care of me but also educated me along the way when it came to my taxes.

My experience with State was very good. Hector was my sales person…read more He was very helpful and knowledgeable. He helped me get the information I needed to make the purchase best suited for my needs. He was very courteous and did not pressure me. I got the bundle both home and auto insurance that I needed. Thankyou Hector, Joe Ciarrocchi

Horrible Customer Service and super unprofessional by the owner Glenn Bartlett. If I could give…read morezero stars I would. Extremely disappointed, hung up the phone while I was still trying to talk and discuss more information regarding the insurance policy. Could be in the industry for over 20 years but it does not mean anytime, clearly all these past years have not taught him anything.