Helpful and timely. The dogs did not get sick. We decided to have him do our work regularly.read more

I had at least two nests that I knew of. When I told my dad, he told me to get them taken care of…read moreimmediately because, and I quote, "the little bastards destroy everything." There's also the hazard of my allergy to bee venom, so I decided to take his advice. I've had the best luck with local companies, so I decided to continue the pattern. In this case, I won. I got the proprietor almost immediately and he scheduled me for the next day despite being a one man business, which strongly impressed me. He mentioned in my call that he doesn't like to just do one time sprays because bugs are so persistent. This told me that customer care was key, and that's something I wanted to contribute to. It turns out I really needed to have someone out. There were five wasp nests on my property, and all were taken care of. He even sprayed my irrigation house and garden shed, which I didn't expect and was pleasantly surprised. When it came time to pay, I was offered to just do an entire year, which I accepted, because I hate having debts, especially when it comes to people who do me such a strong service. This guy clearly cares about his clients, and I cannot recommend him more highly.

Jerry's exterminator Mason was very professional and kind. I had a severe problem with bed bugs…read moreeating my body like I was a deli sandwich but he had taken care of this and haven't had a problem since. The company had done a follow up and Mason was on time on both visits and I am pleased. I highly recommend Jerry's and are grateful for their service.

These guys are great! I had a huge reduction in elm bugs after they sprayed. They are fairly…read morepriced and very professional. They didn't insist on locking me into a contract. I was very pleased and would highly recommend them.

Arrived as scheduled. Was polite. Sprayed for grasshoppers. Not too expensive. I would have paid…read morehim to spray my weeds as well.

If I had the ability to leave zero stars, I would. This started out as a pleasant experience with…read morecustomer service but after several call backs of the guarantee service not working, we receive a hand written note on our counter. The note states they will no longer honor their commitment to provide the service they promised due to a brand new excuse we hadn't once heard of through this process. The amount of time and energy we have spent to accommodate this service to be completed is absolutely astounding. The sloppy and laziness of this company is hands down the reason we have endured this situation going on for months. We have since worked with a competing pest control company in town and have since seen and felt the drastic difference in a legitimate and professional pest company. If you're considering this company, I would HIGHLY recommend that you don't! Save yourself a lot of money and even more time and energy wasted on a very half ass service!

I have been using Orkin for about 6 years now. They are very professional and always here right…read morewhen they are supposed to be. I highly recommend them.

Don't use this company!! Unprofessional, unethical, product doesn't work…read more Paid $250 cash plus $10 tip to the technician, was not given a receipt and saw insects inside and out over the next week like he didn't even spray. Called Orkin and had to wait on hold for 5 minutes and was told it takes time for the spray to work so call back in another week. Received a bill even though I paid cash. Did the technician pocket the money???? Called back a week later, had to wait on hold 10 minutes and was told the regional manager would call me back. Four days later still no call...I'm demanding a refund.

Awful customer service!! They will rip you off! They miscommunicate how much it costs for the lack…read moreof services provide. They also charge a cancellation fee, so do yourself a favor and use a different company!!!

Penguin did our pest inspection on a home we're buying. They…read morewere thorough with their inspection and report and gave quotes regarding treatment. They provided the paperwork necessary for a V.A. home loan Very personable. Thank you Penguin!

I wish I had looked penguin pest control up on Yelp first, the reviewed speak for themselves!…read moreClearly this is a scam they've been running for years!! I had a mouse in my house a few months back. I had never had a mouse before, so I was stressed and wanted some help. I called penguin pest control, who sent out the worlds weirdest guy. I knew exactly where it was (behind my dresser), as I could hear it at night. The guy was apparently very bad at his job. He did not move the dresser at all, just placed one cardboard cheap trap near it. He placed a few more cheap cardboard box like things around my house, I paid a ridiculous amount, and he left. Fast forward a few days later, mouse STILL there, right behind my dresser, cheap cardboard box things untouched. I couldn't sleep, I was so stressed hearing it. We finally moved the dresser out and purchased our own legitimate trap. The very same day we caught it with our OWN equipment. I thought oh well, expensive lesson learned, we won't call them again and let it go, right? WRONG! They have been harassing me for MORE money. I paid at the time of the "service", so I don't even understand why they keep sending me a bill. I have tried to call, and the most recent time the manager informed me they would no longer speak to me unless it was through certified mail!!!!! Like, what? Bill me for a service that really wasn't provided, continue to bill me, and then refuse to discuss or remove the charges?? This is a SCAM!!!!!!! Unless you want the world's creepiest dude placing cardboard boxes around your house and then billing you repeatedly, do NOT go here. It DOES NOT WORK, and they keep charging you!!!