Mary was very nice and responsive, however for an estimate, you must submit a $50 deposit with the deposit to be counted towards your purchase. Make sure to be extremely clear as to what you're looking for. I was promised a product that was not available. Mary came to the house to measure for the estimate, I chose my product from the swatch samples she brought. After cashing my deposit, she contacted me that my choice had been discontinued. I offered to meet her the following week to choose something different, and the customer service was less than desirable. Her options were not near what I described I was looking for and the alternate option she gave me was way off. She did not offer to return the deposit, nor did I get the measurements or an estimate. I feel this was a waste of time and money, but was definitely taken advantage of. read more