I really wanted to like this company. The sales process was excellent, and they sent a very kind…read moreperson to walk us through our options. However, two years after spending over $30K on two new units, the experience is beyond disappointing. Within 2 years after installation, we discovered several major shortcuts taken by the installers: they failed to install a safety switch (which led to a leak and ceiling damage) and didn't install the correct breaker for the unit. Each of these led to costs for us to repair. Now, we are dealing with a faulty coil and another $1500 repair bill. The most disappointing part is the lack of accountability. We shared all this information with Dave. It took 2 days to return a call then another week for him to say they wouldn't do anything to make it right. Instead they simply said we should have called them for repairs. Well when the ceiling is leaking, or the house is hot you call who can be there in 15 minutes. Not a company that will call back later. They may be nice people, but based on my experience, they don't stand by their work and their installation quality is poor. You would think local installers would understand that doing the right thing will always pay dividends. Apparently not in this case.

The service was good overall - the technician arrived on time and fixed the issue with my AC…read moreefficiently. Prices were a bit higher than expected, but the quality of work was solid. Would consider using them again in the future.

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

Excelent HVAC installation! The crew came at the right time, was efficient and described how the…read morenew system functions. They tried it all out and ensured that the house was welcoming

I gone through quite a few HVAC companies, always the sales pitch not Chilly Billy heating &…read morecooling A rating with the BBB I could see why, no pressure explained all options . I became a member.

I called and called but repeatedly got a message saying there was an "application error". So much…read morefor their AI answering service. Next I tried putting in a request through YELP but never got a return call through that either. So my experience is that if you are not able to contact a business to book in an appointment, they are likely not very reliable. Sad because I called them specifically due to their history of 5 star ratings and returning calls in 10 minutes......

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Great quick response. On time and professional. Also provided a lot of education which was great…read more Price was acceptable given last minute call and holiday weekend. Would definitely do business again if AC gives out. Turned out to only need a drain clean but still great experience all around.

These guys quoted me $1200 for a repair and service to replace the blower motor on my air…read moreconditioning unit. I paid $420 for the same new replacement part and service from a reputable HVAC service company in the Orlando area. Thanks but no thanks. So glad I didn't get ripped off by using them.

STAY AWAY. Terrible experience. The customer service attempted to charge me $95 for a visit. When I…read moreexplained that they install the unit two years ago and its been broken two times. They did not help me at all. Additionally, they just called me and attempting to my integrity and harrasing me with a lawsuit. Instead of provide me with a customer service they accussing me and make me fell sick. All this because I called them to get fix what they did wrong since the beginning. They lied to me over the phone. This company should be penalized for that. HELP!!!

I'm going to take the time on this review to explain the absolute level of professionalism,…read moreskillful labor & sheer expertise that expedited heat and air truly proved to me and my family! Starting with the friendliest and most astute phone representatives I've experienced. They were so polite and accurate, assuring me throughout the entire process that i was in good hands. I felt the value of this. Erika, Akira & Cheniya will absolutely blow you away. Within a very reasonable amount of time I was greeted with a extremely energetic and fantastic service supervisor Robert M and Josh D. They were absolutely astonishing and fully prepared. After a thorough diagnostic of my AC system, Robert proceeded to explain with friendliness and no pressure the option I had to resolve my issue. Within 1 hour I was back in business and my AC system was working better than it ever had before. He preformed a full maintenance, cleared my drain line, washed my outdoor and indoor coils and sanitized my inside unit. The charge for this service was truly as fair as it gets. I cannot stress enough the tremendous value this company brings to me and my family as a homeowner in Florida. Thank you Expedited Heat and Air, from the bottom of my heart!

Great company , they were straight forward with the scope of work on my ac unit and my unit was…read morefix next day in no time , I wish price could be better but they give me a Va discount so that was a nice of them , fully recommend this company ... Watch out for other companies that will try to scam you , definitely this one won't .... Btw Tyler was great fixing my unit

Absolutely the best air conditioning service around! I really lucked out when I called them. They…read morewere my go-to air service for about 2 years before I moved out of my place. They're so friendly, reliable and offer great service at a reasonable price. If you're looking at the market, then look no further! Ask for Keiley and tell them Kirk recommended you!

Two years ago (2022) in the middle of summer, my A/C just stopped working. I felt like I had been…read moreovercharged by the previous company I had used, so I looked for a new place. Unfortunately, the issue was a defective coil and, although it was covered by my warranty (I replaced the unit in 2017), it was still a bit of a pricey fix and took over a month because the part had to be manufactured. Keiley was super helpful and kept me updated throughout the process, and I decided to get a preventative maintenance agreement for twice a year service because I didn't want anything like this to happen again. We have had several service visits, including one to our new house right after we moved. I believe the technician Javier has come to every one of the visits, and he is extremely professional and really goes above and beyond. There was an issue right after we moved in (because I installed the thermostat - badly) and even though I believe it was slightly out of the scope of his job, Javier took the time to help me fix my mistakes.

Great Service! I was very happy with my AC being fixed by Omar. Great guy! He was very helpfulread more

Cant get any one on the phone. Never return calls. At one point you couldn't even leave a message…read morebecause the message box was full, now the automation keeps saying press 0 0, over and over. Ha. Same issues as Sandra O. No show day one so I completely wasted a day waiting. Still awaiting emails from two weeks ago in reference to diagnostic to send to my warranty company, Promised she would send first thing Monday. Got to do better.