This review is specific to Fernando, the drain technician, and doesn't reflect my overall feelings…read moreabout Duncan. I called because the washing machine draining caused a backup in a tub and toilet. Fernando came out, ran a snake, told my wife the septic was backed up, called a friend, told my wife the septic was fine (just keep adding Rid-x), ran the snake from the roof vents, replaced the flange on the toilet and reset it, and left a $589 ticket that says, "Everything is Good". Not even two full days later, the same drains were backing up when the washing machine tried to drain. Fernando didn't even make it to the house before calling to say he told my wife it was a septic problem. Yeah buddy, but you also said it wasn't a septic problem and put in writing that, "Everything is Good", so how am I supposed to know what is really going on? Fernando then told my mother-in-law that he needed to talk to me, but didn't call me directly. He left a ticket with a charge of $180, but said he wasn't going to collect - The office confirmed this was a callback situation when I talked to them, so him writing a ticket was highly unprofessional. Everything about my interaction with Fernando was less than professional, which is really disappointing because I have great experiences when Duncan send out HVAC technicians.

Dennis and the guys are great! Gave me a good price for superior equipment and took care of…read moreswitching out the entire HVAC system in a prompt manner! Would recommend to all my family and friends without hesitation!!

Reme Halo installation…read more Update: Within days of my review (below), Nate, the manager over HVAC at Sinclair, contacted me. He subsequently met me at my home to review how CFM is calculated, based on square footage of home and the tonnage of the HVAC system. He assured me that the technician made the proper shroud apeture calibrations. Then he went above and beyond to double-check that the unit is wired to "always be on" which required him to go up into the freezing cold attic. He made sure I was completely satisfied and had all my questions answered, even inviting me to call if additional arise. Nate leads by example with excellent customer service, and it shows in his crew. (Original post:) Glad to finally get the Rem Halo UV system installed. The technician found a kinked air duct going to the kitchen and took the time to fix it for us. Great service! I use Sinclair a lot and definitely recommend them.The technician did not measure the CFM airflow feeding the supply side of my HVAC, which is necessary to properly adjust the Reme shroud aperture opening as indicated in the owners manual. He just left the shroud apeture fully open, which could shorten its life and generate an ozone odor. I didn't like that part. It's just lazy. Perhaps Sinclare will send over someone to measure CFM and make the proper adjustments. They are a good, reliable company.

office manager and employees Pauline and Michelle are absolutely useless - and very condescending…read moreand resistant to trying to help .... maybe be more gel if you want my business

Jason and David were professional and did quality work to repair our toilet. Jason gave us an…read morehonest evaluation of what needed to be done. We would recommend JD's and also use them again.

This company is top notch. They take care of their customers and do their best to be as prompt as…read morepossible. I believe that have a good team and give value to the work they do for their customers. If you want the job done right call JDs

Really recommend this guy! I had some troubles with my plumbing after some people staying at my…read morehouse damaged the bathroom. I talked to Jason and sent him a picture and when he showed up he had it fixed in a couple hours. He even thought ahead and had the parts I needed on the truck with him. It's really nice to have someone who does good work and doesn't try to take advantage of you. Highly recommend for anyone with plumbing issues.

Their service was fantastic. I had a water leak outside and contacted them online. They were out…read morehere immediately and gave me a free estimate. It was a very reasonable estimate and they fixed it on the spot. Certainly saved me from having a high water bill. I recommend him highly if you want a professional fix at a reasonable price and fast response.

Extremely pleased that I called MR. Wilson's Plumbing. In my 17 years in Lubbock, I've used a few…read moredifferent plumbing companies, but none can't compare to Mr. Wilson's Plumbing. I called last night and I believe I was the first one on the schedule. Erik Gave me a heads up on the way as he was here right on time. He was extremely professional, detailed, and courteous. He made sure my wife and I saw all the work that he had done and that we were happy with all of his work. Their pricing was extremely reasonable and would not hesitate to recommend this business For any plumbing or drainage issues. This is for sure will be my go to with any future issues!

I am very pleased with the prompt, courteous service that I received today. I had clogged and…read morebacked up pipes that needed attention quickly and hoped that I didn't have to wait another day for repairs. Erik, the technician, arrived earlier than expected and was fast and efficient in resolving the issue. He was also very kind and personable, providing explanation as he worked. I will definitely use Mr. Wilson's again and would recommend their service to others!

Bryan and his guys have been so good to us by providing excellent customer service, transparency…read moreand honest communication. They installed a water heater for us after a faulty one went bad. They fought for us to have a brand new one installed at no extra charge. We are very grateful for professionals that still care about their clients well-being. Thanks again, Bryan and Bees Knees Associates!

From the owner: Stocking up on replacement parts for plumbing service calls? Getting ready for a new construction…read moreproject? The Bees Knees Plumbing Supply is a dependable plumbing supply store. We serve customers in the 15-mile radius surrounding Wolfforth, TX. Our owner has over 30 years of plumbing experience, so he can help you get the necessary products for your project. Call 806-702-4478 today to order parts for your project. We'll have it ready for you to pick up in no time.

a1 was contracted by AHS to help us with our outside faucets the tech was super helpful and went…read moreabove and beyond. I called back to report a separate issue for.guidance and the person who answered the phone also went above and beyond to assist.

Best service ever!! One of Lubbock's hottest days my A/C stopped working! Cynthia text me right…read moreaway and set up time to come out! Which was fine! She text back and they could come earlier, which was even better! The service technician could not have been any better explaining what went wrong and he had to run back to get a part and was back within 15 minutes! All fixed within 20 or less minutes! The air was back on and I could not have been happier with this service! Actually they came out before to replace my Hot Water Heater and what a professional job done in a timely manner! I just didn't think to write a review at review at that time! HIGHLY RECOMMEND THIS COMPANY FOR ALL YOUR PLUMBING NEEDS!

Oh, my goodness, I called B & R Plumbing & Mechanical to service my A/C, check a leak on my…read moredisposal, and drain my hot water heater, I am so pleased to highly recommend this company!!!

Fast service. People who know what they are doing. Focused on solving the problem. Friendly and…read moreinformative.

I realize as I was trying to wash my dishes that my hot water was not working. My dad who is a…read moremaster plumber on the other side of Texas helped me to realize that my water heater was no longer working, and I needed to get it swapped out as it was still under warranty (thankfully). I reached out to several plumbing companies to try and get scheduled date of and Jay Young Plumbing offered the best pricing for a swap, and on top of that they were able to squeeze me in same day. If it wasn't for their help my kids and I would have been taking cold showers. I highly recommend them. Great pricing, excellent customer service, up front and honest, . Thank you Jay Young plumbing!

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15…read more Service was courteous and the job was well done. This is the third time we have used them.

Fixed a slab dig up collapsed line in house - did a great job and after 2 estimates came in 25…read morepercent lower - worked quickly and made no mess. 2 years later had to replace a 4 foot lateral line to the city's alley line - worked quickly with the city, had the certifications for the lateral lines the City requires, did not disrupt the concrete walk around the fence line. Beat the first estimate by 2 k. They remembered us, From the first time and a great job! Good people that do honest, great work.

Courteous and timely, took care of my parents leaky laundry room faucet. So glad I have a go to…read moreplumbing service.