THIS PLACE IS A SCAM. Highly not recommended. They give you incorrect information to lure you into…read morevisiting and getting you cleaned there. I've been only going to a dental hygienist over the years and decided to come here because my brother referred me. My brother got his wisdom teeth removed here and they did ok. So might as well get my teeth cleaned and be examined by the dentist regarding my wisdom teeth at the same place. However, from my experience, I have to say this place is horrible. I called a head asking for prices and if my insurance fully covered teeth cleaning. The current place I visited had full coverage, I didn't have to pay anything at all. I told the receptionist this. The receptionist at this dentist office confirmed to me that I had full coverage for dental cleaning and procedures at their clinic too and I did not need to pay anything when I visit. So I decided to get my teeth cleaned here. On the day of my appointment, I didn't fill out any forms before getting my teethed cleaned. I filled out the forms after my teeth were cleaned. The hygienist and receptionist was really pushy with making me get my X-rays done even though I told her I would like to only get the X-ray to check for wisdom teeth. I did not want to get the X-ray for cavities as I already took them at my other dentist a few months back. She proceeded with the cleaning but I felt like she didn't clean my teeth well. She would scrape a little and then rinse and then scrape and rinse some more. I felt like she spent most of the time rinsing and sucking out the water rather than actually cleaning my teeth. Overall, my teeth did not feel as clean as expected when you visit a dentist. Besides that, when I was done. The secretary made me fill out all the necessary forms and then charged me for the cleaning. I was not expecting this because when I called a week prior to my appointment they told me that my insurance fully covers the cleaning like my dental hygienist and I did not need to pay anything. The secretary told me the plan changed, but my insurance goes by yearly. So clearly they lied to me. There's no way that my plan changed in a week. They obviously are not full coverage but state they are. Pretty much lied to me and tricked me into coming to get my teeth cleaned here and the charging me. I even brought my boyfriend to get his teeth cleaned here too. In the end, I ended up paying around $70, on top of that they also charged my insurance. My boyfriend ended up paying around $80. I tried talking to the manger but she was not in that day. So my mom called to complain for me a few days later because it was their mistake. The manager offered to send me a credit. It's been about month or more since then. However the credit of about $70 never came in the mail. Clearly this place is a SCAM. The people here are not honest or trustworthy. They lie to you to get your business. Avoid visiting this place at all costs.

Samantha the receptionist was extremely rude and had a fair amount of attitude! The office manager…read moreAshley was very unprofessional and seemed stuck up. I wanted to book an appointment with them, but judging by their manner I will not be returning.

Firstly I'm not a person to leave a negative review, but this has been the worst experience with a…read moredental office and would like to provide some insight to anyone new to Guelph and with a baby/toddler. After months of considering a new dentist after the birth of our daughter and moving to Guelph. We ended up choosing moose lake dental because of the positive reviews and friendly atmosphere it promoted. We were wrong with our assumptions and would definitely warn people to steer away from moose lake dental if you have any children and accidentally arrive late because of difficulties getting your child to leave on time. Me and my wife were scheduled for back to back cleanings, I went first and was told during the cleaning that an additional cleaning may be required. I was okay with that, but after the cleaning was finished I was not provided the full service that I came in for which was scaling and a polish. They later mention it is because I was late. I've never in my life had this type of treatment because of being a bit late. Then my wife goes into the room and gets a full dental cleaning service completed, scaling and polish and polishing only taking 2-3 mins, confirmed by my wife. On top of it all, we weren't provided the bag of goodies that all other dentists give you after every cleaning visit, with a toothbrush and dental floss, sometimes a promotional item. Secondly, leading up to the appointment we were in contact through email letting us know how our visit will be because of the anxieties we had bringing our little girl. They ensured us they wanted our baby girl to come to the visit to be introduced and familiarized with all the dental tools and the whole environment. As new patients we expected to have a meeting with Radovan and introduce himself to us because we were new patients. I could see him in his office standing and wasn't busy with any patients during our 2 hour visit. As much as I'd like to think we were just unlucky with our experience. I highly suggest that this dental office not overbook and allow for time to introduce themselves to new patients especially when the receptionist was reassuring us and recommended we do back to back appointments so our baby gets familiar. With all this being said, be prepared to be overcharged the recommended maximums from your benefit company. They will tell you your benefit is using last year's rates. They are not accommodating and will try to squeeze as much money and enforce you to come for additional appointments to complete a 3min procedure of polishing. Originally upon checkout they wanted to charge for the polishing, but we had to let the receptionist know that the hygienist did not finish and didn't complete all work stated. Just keep in mind when reviewing any paperwork to ensure everything they did was in fact what they did. Lastly, they promote a certain lifestyle of drinking and gambling. They provide non alcoholic beverages(Heineken and Waterloo Radler) in the waiting room and have a wheel of fortune slot machine in the kids play closet. Overall summary, Choose a family friendly dentist and look for recommendations from other parents in Guelph from mom groups or any other parent meetups. If you absolutely want to give moose lake dental a try. Just remember to not show up late at all or you risk not receiving the full outlined service, and do not double book appointments under the assumption your little ones would be welcomed and provided a fun safe environment to play.

Moose Lake is seriously the best place I've ever gone to look after my teeth!!…read more Dr. Rudik and his staff are very kind, incredibly informed, and super attentive to your needs: they will always work within your budget and ensure you get the best dental care possible. They seem genuinely committed to providing excellent dental care for all, and this is made clear in every interaction I've had with them (from broken tooth, to cavity, to routine cleaning etc!). I have recommended them to so many pals, who also now rave about them, and would really suggest them to anyone who is typically anxious to go to the dentist or is looking for a reputable and safe place to go. I really trust the staff here, who clearly stay on top of the latest dental care research and are always transparent about the kinds of procedures available to you. As someone who used to hate going to the dentist, I now genuinely look forward to my appointments -- something I never thought possible! 10/10

I was sold $4000 dollar dentures from Saberton. They were supposed to last up to ten years with…read moreminimal wear. The front teeth wore down in less than 2 yrs. When i approached them about this issue they refused to take responsibility, but did give me a minor discount on replacing the front teeth. I paid another $180 for this. After speaking to the district manager-Nisrine- they removed the signage advertising for this type of denture. Because it said all the things that i've just spoken about. I was treated like scum by the denturist who replaced the front teeth, one of which fell out within a month of being replaced. They did fix that issue free of charge, but the front teeth continued to be an issue in terms of wear. These teeth were supposed to have been tailored to fit, they blame my bottom teeth for the issue. Nothing has changed in regards to my bottom teeth, so this should NOT be an issue, or a point of arguement. I can't stress how much misery this has caused me, and i hope this review helps others to avoid the same treatment.

We decided to drive the 2 hours well worth the trip.,,Superior care and what a gorgeous realistic…read moreappearance we were so happy...the clinic was so clean and the staff is welcoming and friendly...we would recommend the drive ..The dentures are so realistic the service is superior and the clinic is very reasonably priced .Thanks for making a traumatic experience turn into a joyful celebration We can now SMILE again

I am new to Hamilton and unfortunately chose Dr. Olivieri as my dentist. I had only one visit with…read morehim and that was enough. I found him to be arrogant, callous, disrespectful, and demeaning to his employees. IN MY PRESENCE. If this is the way he treats his employees, I want no part of him or his practice. I am retired and have no insurance and even though I had a full set of X-rays done by my previous dentist, which could be easily transferred, he wants to have another full set done by him. It was obvious he was trying to set me up for expensive treatments. NOT recommended!

Dr. Oliveri and all his staff, Are all super friendly, courteous, professional, amazing, very…read morehelpful, And caring people, Especially his Mom, who is the heart and soul of the operation.... ( She is the Greatest and very Special ). The minute you walk in the door, You are treated like Royalty, ( Amazing Karma ). The Dr. Is truly a Amazing and a very talented Dentist, Super friendly, very Professional, courteous, and very explanatory, about what he is going to do. His dental Assistant, is the by far best, and treat's you the same, as all the other's. I truly can not say enough in words, about how excellent The Oliveri dental team is. Please read this, and try there services. I promise, you will never go to another Dentist again. Anyway, Thank You Very much Doctor Oliveri, And God Bless you all......

I can recommend Chagger Dental in Oakville, Ontario as the best dental office in Mississauga…read more Always professional, on time and great care from this Dental Office. They hygiene is superb with a gentle approach, to patient care. I have been a patient here for almost 10 years and have referred so may family members and friends to Dr. Lackman and staff. Thank you !

Unlike the previous reviewers, I've had nothing but great service at this clinic…read more I'm an admitted coward when it comes to my teeth and Dr. Chagger and his friendly staff put me right at ease. I've had a number of appointments for a cleaning and for a crown and have never had any problems with timing, pricing, paperwork, or with the procedures themselves (again, big baby regarding my teeth). I have a baby tooth (yes, I'm 28 with a baby tooth - but if I'm earning interest from the tooth fairy on it, I can probably pay off my student loans at this point!) - the tooth needs to be pulled and either an implant or bridge put in to replace it. I didn't feel any pressure whatsoever to have this (expensive) procedure done - unlike at my former dentist - and have another appointment set for next month. Very happy with my new dentist.

Not going to let one bad review stand. I have been going to…read moreTownline Dentistry for over 10 years. I have Insurance, so billing isn't an issue, but they do follow the fee guide, so I am unsure how the last reviewer could claim they defrauded them. Very nice people, they have never done me wrong, hours are good.

These are the nicest people in the business. They robbed me blind as I signed insurance forms and…read moredidn't ever see a price or total. It wasn't until I noticed I didn't have any money left on my insurance to get my teeth fixed. They do not care about your health. They do care that they stole over 2,000.00 to get my teeth cleaned and one X-ray In one year. I will be reporting them for fraud to my insurance company. Seven years of stealing is going to stop!

was a wonderful experience. The hygienist was very gentle and explained everything. The dentist was…read morevery informative. He explained everything to me. The girls in the office were so very kind. Good experience.

The dentist made my daughter's first visit informative and comfortable. From receptionist to…read morehygienist everyone was friendly and welcoming we felt at ease.

Horrible Office Staff Experince!…read more I tried to email this place about their dental practices as I was curious for some insight and was rudely spoken to in an email and degraded by whomever emailed me today (2 march 2024). Whoever works at the Dr Arun Narang office should check how this person spoke to me, it was a simple misunderstanding on my part and was hit back with a degrading email that made it seem like I wasn't "serious" about what I was asking about. I was told to send photos, x-rays and a letter from my orthodontist so they could refer me to a surgeon, which I responded that I would get those documents from my orthodontist (since I don't have them with me so I would need to ask my ortho) and I said this I said that I would need to contact my ortho to get this info and I will be in contact with them soon, yet I was screamed at through email by whomever was email. And I was told in the next email ,after I said I STILL need to get those documents for you I will give it to you soon, that " If you want to be taken seriously provide me what I am asking ". How rude can you be. This is how I know this person didn't read my email. I had to email back and refer to my previous email stating that I still need to get the documents. I was also told "Do what I asked of you" which is quite a harsh way to speak to someone who is a potential customer. Horrible Horrible customer service. Staff doesn't have to be this rude, its appalling. Staff shouldn't be this cold to potential customers. I have however found an amazing office somewhere else, the staff is amazing and kind. Kindness goes a long way.

I've been going to see Dr Venerus for 16 years (since I was 5), I've always had a significant…read moreamount of cavities and as much as I (everyone really) hates the dentist, I've never felt uncomfortable with Dr Venerus. I've been to several school dentist or dentist while living abroad and the experiences are incomparable, I will very genuinely get on a plane to see Dr Venerus as he is a guaranteed positive non-judgmental experience. For anyone that hates the dentist he is the dentist for you- also if you like the dentist even better.