I used to live here and it was the worst decision I ever made. The summer of 2024 my central air…read morewent out and the would not fix it and then in fall of 2024 I noticed that my heat did not work and I asked them to fix it. I asked many times if they could fix it and ever week there was some reason why they could not fix it and in December when I moved they charged me for breaking my lease. And did I mention the roaches they would come once a month a spray under my counter and they was it I had to hire my own exterminator to try and get rid of them but the whole building had them so I could never get rid of them. Don't move here

Maple Leaf apts. is keeping our security deposits erroneously. They kept over $1,300 of my daughter…read moreand $813.00 of mines. The apartments are mold and roach infested. You have strangers sleeping in the laundry room or loitering in the hallway all hours of the night. In the wintertime I had absolutely no heat. I was told that I was responsible for putting plastic over the windows that was misfitted and letting cold air in the apartment. The maintenance workers are lazy and sloppy, wasting paint all over the apartment and taking forever to do simple jobs. The apartment manager has mood swings, she is also very, very unprofessional she doesn't know how to talk to you without getting confrontational. They will literally stop answering the phones or emails. My daughter and I both have section8 and we were being threatened by the apartment manager every other month that we were going to lose our section8. She uses her employees as her personal bodyguard she also sends the young male maintenance workers into the apartments with keys after just knocking one or two times. They came in my apartment and sprayed roach spray while I was asleep, I have asthma, woke up and could not breathe. They do not shovel the snow in the wintertime except for their own walkways and parking spaces. It is only one elevator per tall building, and it doesn't work half the time. The people that fix the elevators don't come out on the weekends. All of the employees live onsite, they get all of the new appliances first before the other tenants. University Park is a slum suburb, especially in Maple Leaf apartments.

Autumn Ridge Apartments gets a poor rating because the complex needs to be torn down and the…read moreunderlying issues that are causing damages to the property and units needs to be repaired! They are advertising false positives about this property and scamming innocent people!! This place is disgraceful and needs all new pipelining and sewage drainage these buildings need to be demolished and the entire property needs to be revamped! The land is beautiful with lots of potential for perhaps a mobile home community under a new development plan and contractor's!

this review is strictly for the new staff thats now in place. great job! ms. angela (property…read moremanager) is the best! she was attentive, she didn't interupt while i was explaining the issues we have on our floor and inside our units. all our washers are now working....trash room stays clean! i'm more than confident that with time, things will get somewhat back to normal around here. she walked into a disaster and i think its only fair that her and her entire team is given a fair chance to do what others never even bothered to do. great job ms. angela and team. ms. k. jackson :)

Maple Leaf Apartments does a really good job at keeping tenants well informed, whether its a…read morecourtesy call that the water will be shut off for regular checks from this time to that, or the parking lot is being redone and to park in an appropriate lot, Maple Leaf makes sure that tenants are not blindsided. Also, Maple Leaf offers more than one option to make rental payments, both online and in person via money order.

Needed help figuring out a parking situation while driving a rental car. The manager Jennifer was…read morequick to come up with a solution and help me out. Thank you

The building is nasty and the residents are rude and disrespectful and there attitudes are…read moreunpleasant and the building is nasty with bugs in the lobby and they have roaches in the apartments and they leave the laundry room nasty with paper on the floor and they don't close the door to the inside of the building and anyone can just walk in the building

I have been living in Birch Cooperative for five or six years and I have never had any issues. All…read morethe peoples in the office are very friendly and whenever I need work to be done. they are on it ASAP. Same day will definitely the next day. My co-op area is very quiet and we have no issues. I think on 1 occasion we had some people's that was causing some chaos, and they were out in no time because Birch don't have all of it no nonsense mess going on

I am extremely disappointed with the lack of communication and response from management at Hickory…read moreCreek Apartments. Two days ago, I came home and discovered that my bed was wet. When I checked the ceiling above my bed, the ceiling itself was wet and there were visible wet marks. I do not know exactly what happened or whether the water came from the apartment above me, but I immediately reached out to management to report the issue. I also sent an email and have yet to receive a response, explanation, or update about when someone will address it. This is especially concerning because the water affected my bed and there are still visible signs of moisture on my ceiling. In addition to this issue, my air conditioning has not been working since July 1st. I was told by maintenance that they have not been able to repair my AC because they do not have a key to my apartment. What makes that explanation even more frustrating is that I have lived here for over 14 years, and this is now the SECOND time a maintenance employee has told me that they do not have a key to my unit. The last time this happened, I personally had another key made with the maintenance person. So my question is: Where is that key? Why does management/maintenance keep losing the key to my apartment? Beyond delaying necessary repairs, repeatedly being told that management cannot locate a key to my home raises serious concerns for me about how residents' keys are being handled and accounted for. Between an AC unit that has not worked since July 1st, water and visible wet marks on the ceiling above my bed, and receiving no response from management after reporting these problems, I am extremely frustrated. After living here for more than 14 years, I should not have to repeatedly contact management just to get basic maintenance issues addressed or wonder why the key I previously provided to maintenance can no longer be located. I am documenting my experience because these issues need to be addressed, and residents deserve timely maintenance and clear communication from management.

When relocating for work applied for this apartment and a few others, I paid the $400-$500 deposit,…read moreI ultimately went with another apartment because the turn around time for Arbors background check was taking too long and I had to move before starting work. I never heard anything from Arbors about the status of my background check or any info on the apartment. Never got my money back nor did anyone answer my calls/emails. I had no issue getting my money back from the other apartments I applied too and did not accept.

Beautiful community, well kept and safe! Management and maintenance are amazing! I highly recommendread more

I stopped by there today, on behalf of someone else. Long story short, the leasing agent said that…read moreshe was on lunch, which was fine but then agreed to answer my few questions. I asked for a brochure, and the first thing that comes out of her mouth is "we don't do low income"! I was totally offended. I could not even get a brochure. She was very unprofessional and pushy. She was quick to try to judge me but was speaking to me with a tongue ring and in a manner as if I was not on her level. Maybe it was my workout attire? I would not recommend her business to anyone. Total rude.

These apartments are in need of repair. They are ant infested and dated.. The management is…read moreexcellent on increasing the rent and putting up outrageous decorations for EVERY holiday. Renters moneys appear to be used for these decorations instead of fixing the apartments. PLEASE DO NOT waste your money moving here. The costs are: RENT, WATER, ELECTRICIT, CABLE AND cell phone, USING LAUNDRY ROOM WITH ONE WASHING MACHINE, $2 per wash. A parking lot in bad shape, There have been FOUR FIRES in this development. There is ONE small food store close to this development - ONE restaurant with hot dogs for take out -must drive to each food store or restaurant. The neighbors appear to be respectful. There was also a DOUBLE MURDER close to these apartments which was kept quiet.

I have live here for almost 2 years. It is pretty nice to me. They are doing upgrades to the…read moreapartments for the ones people have moved out of but the maintenance is ok. Different owner and a rent increase a lot from $60 to $100 I guess because of the upgrades. Office staff are helpful when they wanna be due to the fact that they are dealing with different tenants complaints and attitudes. I would recommend this place