I'm giving this place two stars. The hotel was great. Cleanliness was fine. The customer service…read morewas not it. They're very racist, and you can tell they treat their Hispanics different than other people. It's your job to make everyone feel welcomed and comfortable and it's hard to feel comfortable when you're getting weird looks and being talked to differently.

I Stayed From May 28-30 2021 Very Nice Staff, Friendly ,Clean Hotel Qty Coffee and Teas In Room…read moreEasy Check In and Out

Nice clean rooms, friendly staff, quiet area. While this is a smaller town hotel, it still has good…read morefeatures. Good breakfast, HBO, and when housekeeping comes in they lay out my personal blanket on the bed too.

Dated rooms very cheap quality. towels are old and dingy . Not customer based . it would be better…read moreto stay in Pecos or Odessa for a higher quality room with amenities

Yep, had to stay in the luxurious hotels of Kermit, TX during my trip back home. Let me start off…read moreby saying that the owner is very nice. I think he and his wife co-own/operate the Budge Inn and the Kermit Inn. The Kermit Inn is newer but the room is $77 a night for a king-sized bed. Drive an extra 3 minutes up the road and stay here. The rooms are a little older, but they are $45 for a king bed, a mini fridge, microwave, tv, and table. What else do you need? If ever in the area, I'd stay here again.

This place is disgusting. We needed a last min room because my husband saved a room in Odessa but a…read moreday short. He said he read the reviews and it said it was clean and blah blah blah. BULLSHIT! This room looks like its never been dusted ... ever! It smells of smoke. Theres holes all over the ceiling and a huge crack/hole behind the toilet, looks like rot. The sink leaks water all over the floor. The ac smells awful my kids asked me to turn it off. The sheets look disgusting, ever heard of bleech? Dont believe the door seals shut. Parking is crazy. Just awful place to pay $75, not worth 30$ its like a no tell motel. Ewwww!

This place is clean, the staff is very friendly. The breakfast was amazing and there was alotto…read moreoptions to choose from. I chose to stay in a suite and it is very spacious. The size of the bathtub is just wow and the overall decor is beautiful making my stay super relaxing. The location is not that bad a restaurant and a convenient store is within walking distance the parking suitable.

I was impressed with our lodging here: staff was friendly, room clean & tidy with everything you…read morecould need--safe, refer, microwave, coffeemaker--dog- friendly and the most reasonable pricing we've experience going cross country, but the most outrageous was the hot breakfast buffet we enjoyed at the Best Western Plus which is right next door ( because it was Sunday)! Yeah, just a little cottage cheese and a-LOT of fruit including prunes and three varieties of popping boba! First time I've seen it used this way so I tried it and it was good but obviously, healthier just to do the fruit. Had a delicious pecan danish with bunches of icing, Swiss Benedict, bacon, sausage, biscuits, gravy, fruit, scrambled eggs, Chobani yogurt, Belgian waffles, oatmeal, bagels, toast, etc. yummy!! Think it's the biggest free breakfast we've ever experienced!

Me, my husband, and daughter needed a place to stay due to a snow storm knocking out water and…read moreelectricity. Every hotel was fully booked so we tried Casabella and definitely have no regrets. That atmosphere was so beautiful; I'd love to come back and see it in the summer time. Thanks for your excellent service. :)

Lovely place in a surprising location (Andrews ;-). By far the nicest place to stay in town…read more Owners are pleasant and accomodating.

While in town for our aunt's birthday, we stayed at HIE. It was a great stay in a great hotel…read more Usually, at least one thing will be wrong with a stay, but not this time. The front desk was SO friendly. The room was perfect. Breakfast was delicious! Yes, 2 helpings of the biscuits and gravy! The front desk had free cookies and soft pretzels. So good, I definitely recommend staying here.

We stopped here on a drive back to Phoenix from Houston bc I remembered liking it. But the hotel…read moreisn't as kept up. Cons: 1. The whole hotel had a bad scent like musty or water damage. 2. They knowingly placed us in a room that had a/c water damage and was dried the same morning. The mold smell was unbearable! Luckily the desk attendant moved us when I asked, but she was aware that the room had water damage so I'm not sure why she placed us there in the first place. 3. From TX to AZ, you backtrack off the highway onto a side road 45 min and lose that time x 2. 4. Breakfast went downhill. But they put out pretzel sticks and warm cookies around 7pm. Pros: Car was safe, room was quiet, beds were decent.

Excellent stop for a weary traveler. We exclusively stay in Mariott properties and this is a good…read moreexample of a newish location. Great beds and shower, and EXCELLENT complimentary breakfast with hot and cold options. Great front staff when we arrived at 7pm. Way to go!

Very nice hotel with complimentary breakfast! This was a quick business trip and I would recommend…read morestaying here. Reasonable rates, my room was clean & comfortable. The desk attendants both evening & morning were pleasant and helpful. The complimentary breakfast was very good and was glad it was available to travelers like myself.

Great accommodations when traveling with a team and needing groups of rooms! This hotel helped us…read moreas we came down from Amarillo for volleyball playoff matches. The breakfast bar is not relegated to a specific dining room off the lobby but is set-up in the lobby each morning. There's ample space where the food sits but dining tables seemed a bit limited. Overall, the room was spacious and comfortable with many amenities (like microwave, fridge, stove top, and full wall of countertop space). This was a great place!

The stay was pretty mundane until the last night of our stay and the headboard of one of my kids…read morebeds fell at around 3am and scared the crap out of myself and my wife. I got up looked around and couldn't tell what it was. My wife noticed at 630 in the morning the headboard was slanted and immediately called the front desk and reported it. Upon receiving our bill they charged us $565, although Assistant General Manager Andrea Collin's only claims $500. The headboard was clearly being held up by cheaper plastic wall anchors. They're claiming we must have been too rough, or bouncing on the bed, none of which is truth. $565 for a headboard being remounted is an absurd price, and screams scam as Hilton HHonors policies are location specific. Until Andrea Collin's is out over there I wouldn't stay, because you will probably be charged with some sort of damage, regardless if it's wear and tear

here for work for 3 weeks the owners are really chill but the overall cleanliness is disappointing…read more I brought some Clorox wipes, wiped all the counters and the bed side tables weren't even clean and made the wipes a dark brown.

A little over priced. Not gonna lie looked a little scary at first but overall decent rooms for me…read moreand my employees. Not sure about a vacation motel or pleasure trip stay .