Amazing team that came out and did the job requested and even went above and beyond to fix an area…read morenot on the list. Such an amazing job and very professional and respectful to the needs of my parents situation. So glad they came out and took care of everything.

Garrett Jones, one of their service techs, is one of the worst I have ever came in contact with. He…read moreis a nice guy but knows nothing about what he is talking about when it comes to dishwashers. He works for Samsung as well as Red River Appliance and that is what we saw him for, our brand new Samsung dishwasher. Our issue we had was when we would run a cycle, we would open the machine a few hours after starting it and there would be inches of water sitting in the bottom. The first time Garrett came out he told us there was "too much soap" in our dishwasher so he "flushed it out". Fast forward, he leaves and we run another load of dishes (way less soap now) and then the dishwasher does the exact same thing. We call him out again, this time he says "maybe you need to cut a hole through your countertop and run the drain hose higher up (it was already at the recommended height and we also had this checked prior to him coming out in which we were told we had it placed correctly). So, we do what he recommends again and then he leaves. Then, of course, the dishwasher does the same thing again. Finally, this 3rd time he is scheduled to come out, he cancels the service an hour before he is supposed to be here and comments "canceling due to nothing wrong with the product" so, Garrett Jones.. thank you for absolutely nothing. If I could rate him less than one star.. I would

When I visited, The owner was kind, generous and cared about your needs…read more Unfortunately, now I live too far away to patronize this business.

From the owner: Family Owned Appliance Storeread more

Sears has been in my life for, well, all my life. I remember my Mother taking me shopping in Sears…read morewhen I was a wee lad. When Sears had the big stores, like Dillard's. I remember fondly buying my first set of tools at Sears after I got that great (and terrible) Sears Credit card in my early Twenty's. I had those tools for 27 years until I sold them at a garage sale so I could buy...That's right NEW Sears tools! In any case I think all Sears are pretty much universal. Been to them all over the country. I'm not saying the one in Altus is better or worse than say the one in Tucson. I'm just using this store because this is where I live and its the store I frequent. I like the one in Lawton too. The 5 star is coming from a place in my heart as well as some practical experience. I personally have never dealt with a Sears employee that did not or was not willing to do whatever it took to make me happy. I have recently been given free parts for a weed eater that I broke just because they had them there and It was the easy thing to do. I've had broken tools replaced on the spot when they had them and ordered immediately when they didn't. I've had things fixed for free at several different stores. They are also one of the last or maybe the last place you can put something on layaway any time of year. In my opinion, across the country, this is the best chain store there is.

What a great store to purchase your home appliances, beds, tools and lawn equipment from. They have…read morea new owner and you should go an visit them. They will treat you with the best customer service skills you can ask for.

Fast response. Ended up having to replace the item, but they were great to work with as far as…read morespeed in communication

Once we got the scheduling done, the entire process went smoothly. The oven repair was for a…read morebuilt-in Whirlpool model that I had already removed in an attempt to troubleshoot the issue. This took place in February or March 2026, and it's now early May, so unfortunately I don't remember the repairman's name, as I would definitely give him kudos for his workmanship & pleasant demeanor. The repairman who came out was very efficient & candid about what had happened & what needed to be done. It ended up being a particular fuse that sat immediately behind the control panel had failed, & it just required replacement. There was an entire litany of things that could've gone wrong with it, & he could've quoted me on several of those things, replaced them & charged me exorbitantly for the parts & labor. But... he did not. He was very honest with me & even educated me a little while he checked other parts ( mainly a different fuse on the back of the oven ) to make sure they were functional before he left. I most certainly would use Adam's Appliance Repair. Unfortunately for Yelp, I won't be needing their services in seeking an appliance repair service company - I've found who I'm sticking with hereafter!!

Fridge fan woke me up this morning so I had to unplug it to sleep. Jason and his helper were quick…read moreto respond. Quick to troubleshoot and quick to repair. And a big bonus, very reasonably priced. I called. He showed up in 15 minutes when two other companies didn't have time until Friday and today is Monday. New ice maker installed.

I made an appointment after troubleshooting for two weeks trying to get my dishwasher to drain. I…read moretook it apart twice, but didn't wanna mess with the electric circuits or just something that would affect my dishwasher later. So I finally called this agency which quoted me about the same prices other places in town. he showed up about 5 to 10 minutes prior to his appointment. Very kind great customer service. It took him literally 15 minutes to figure out the issue and fix it. Since I had already drained this assembled and cleaned out my dishwasher, he gave me a slight discount. Period I am super excited and happy that I went with this company. I would definitely recommend him to anyone with a dishwasher issue, especially if you have been trying to figure it out and just need a professional to lead you in a perfect direction.

Locally owned and operated General Store. If they don't have it, they have a way to get it for…read moreyou. The location has operated as a General Store as long as I can remember. Very friendly staff. Always clean. They do have a full service tire shop and oil change garage in the back. I highly recommend you check them out!

Always a smiling face to greet you and super courteous service at both the general store and thier…read morehardware store. I shop here before any other place mainly because of their service and generous selection of products I'm interested in.

Great experience with the N2 technician this evening, I think his name was Brian. I wish everyone…read morehad as much pride and genuine care for what they do. He came by to look at the ice maker and we ended up learning a lot more about our other appliances that we were being ignorant about. They gained a new customer tonight. Great service all around would recommend them to anyone.

They completed the job, but it was a very difficult task to get to that point. I was told that I…read moreneeded to wait on a part for a week and it ended up being a week and a half. This greatly affected my budget as We had to eat out (family of 4) for breakfast, lunch, and dinner the entire time because I was told that we had to unplug my refrigerator until the new part came in. With the cost that I spent on the part and the food for the family I could have bought a new refrigerator. Very frustrating. The only redeeming feature is that once I was able to speak with the someone they were kind, but I didn't get a discount for all of my trouble.

Jeff Eventually yes you did call and you came out and…read morecompleted the job I paid you in advance was my choice I understand you are a small company and its just you Once you told me what happen then I understood your situation All I need would of been a text back sooner than later and I would not of written the review at least that one but at the end you came through and completed job and I thank you

This company keeps your money for parts, never calls, never txts or shows up! FRAUDULENT…read moreFRAUDULENT! No dryer for 2 weeks before I called a local company, came right out, repaired with speed queen parts for $220! Jeff want $300+ for 3rd party parts! This guy is a joke, cheater and lies! NEVER NEVER CALL HIM OR PAY UPFRONT!! Scammer and I have reported him to BBB in Lawton and OKC.....