Excellent service, friendly, and quick. My small cargo trailer's bearings seized up and I needed an…read moreaxle replacement. They were able to fit me in and get me back on the road quick with new tires as well. About 90 miles down the road my tire went flat because of a bad valve stem, but that isn't on them.

Great service rapid response would recommend anyone. Tech was knowledgeable overall and worked fast.read more

The buying experience was great. Unfortunately, I realized my truck had a brake vibration over the…read morenext few days. (This vibration is identified on the NHTSA website)Shame on me for not completing research. Yet, I am pleased with the truck. So, I took it back and ran into the salesman. His reply, as well as the sales manager, after being told of the issue was "didn't you test drive it?" Of course I did. However, I didn't drive it like I own it, or stole it. I was raised better than that. This comment came across negative to say the least. I perceived this as being told it is your problem now. Poor word choice. In the end the sales manager looked at me and said what I wanted to hear, we will take care of you. That is all I wanted to hear a few days after I had purchased the truck. The customer service advisors, upon first exposure, were/are less than stellar and have little understanding of customer service. The younger man became the go to guy. The other threw his hands up in mockery both times I attempted to communicate with him. Another one responded as a stand off quick defense. Which is very concerning as I want to build a lasting business relationship with a non corporate dealership. The quality of the repair seems be correct. And, in the end all was pleasantly worked out. To say least, this business relationship is off to a salvageable bumpy start. I think we are well on our way to continued business.

Salesman epitomizes the sleaze that customers suspect dealerships promote. Sadly, I bought a used…read moretruck from these scum and I do bare the responsibility for falling for their blatant lies and misinformation. The list of issues with this truck is long. The salesman lied about numerous issues. I have spent thousands to fix their cover ups. Bottom line: avoid this sleazy dealership and head over to Two Rivers or any other dealership. I've bought dozens and dozens of cars over my years. Bates ranks as the top one to avoid. Take if for what it's worth, i warned you.

Fast service on requiring a tail light! They even put in a new floor hook. Thank you so much!read more

Feeling tired? Been a long week? All you want to do is come home, get some work done on your car…read morebut you can't seem to bust a nut? Maybe it's you, maybe it's rusty, or your just don't have enough stamina to get that nut busted. It happens. We've all been there. Look no further than Nashville Trailer Service. They have the right tools and friendly faces that will gladly help you bust your nut. Seriously though, new axle going in tonight thanks to these guys!!

I would totally recommend coming to The Mechanic. They helped me out of a pinch and were extremely…read morequick. Not only were they fast, but they also tried to get me the best deals on parts. They were very forthcoming about what was going on with my car and even took the time to show me the issues firsthand. I don't know many mechanics who would do that rather than simply tell you about the problem. I really appreciated that extra step. They truly went the extra mile for me when I was stressed about unexpected expenses and repairs, especially since my car wasn't safe to drive. I felt well taken care of, and I'm thrilled to have found a mechanic I feel comfortable going to now. Not to mention, they are a family-owned business, and I genuinely felt like they treat their customers like family. While I certainly hope I don't have any car troubles in the future, it's reassuring to know that when I need my next oil change or repair, I have a trustworthy place to go.

NEVER EVER COME HERE. This Business will take your car, money, and time then lie to you. I came in…read morefor a leaking radiator and they only refilled it. After I was involved in a wreck they notified me they "did me a solid" and didn't notate any damage to the radiator. After requesting the paperwork one of the mechanics threatened violence for using words that they don't like. NEVER COME HERE. IF I COULD PUT NEGATIVE STARS I WOULD. Edit: after the owners comment, I'm sure your camera also shows your staff deciding to just walk away from me after starting a conversation. I'm not sure if it's in the training to walk away during normal conversations. After he just left I grew frustrated and said one sentence in which he was mad about " can we fix my f*ckin document". Unfortunately that "customer" you love so much works on other customers cars YOUR CAR IS BEING WORKED ON BY RANDOM PEOPLE NOT EMPLOYED, You can give that dudes entire life story and how he's a great guy, how ever one f bomb infront of two normal of age women is not illegal. Your moral and emotional integrity has nothing to do with not notating my information causing my life to suffer out of your own laziness. Please contact me as a boss instead of writing a useless novel explaining your customer life history. I requested documents that should've already been written and documented by a business, there is no place for undocumented help as it causes issues as such. I have never given a review previous to this or about this place. It seems the entire office cannot provide any ounce of responsibility for their actions. I also stand on my comments about how idiotic and irresponsible this place is. NEVER SHOP HERE.

Went in for an oil change and it was a great experience. Love the transparency and kindness of the…read morestaff. They are very trustworthy and don't try to pressure you into doing anything. They'll explain stuff to you too. I love that it's family owned and the customer service is amazing. This will be my go-to shop for all my car needs.

Huge shoutout to Community Garage of Madison for taking such good care of the "Spicy/Zesty Pickle"…read more(my daughter's Mazda2)! BJ and Sean(?) are total pros--they found the problem instantly and didn't overcharge. It's rare to find a shop where you feel like family the moment you walk in, but between the great conversation and the sweet shop dog, they nailed it. Support this local business!

Great service, quick, honest, affordable... Well....I came…read morehere a few weeks ago, and they fixed my muffler for a fraction of the price that Midas quoted me. I was very pleased with my experience here. But when I drove off, I noticed a rattling. I took it in to get looked at, and the guy didn't put the muffler back on all the way correctly so they are having to redo it. Good for them to admit it, still sucky that I had to come back. But, they made it right and re did it at no cost to me. Awesome! this is a solid local shop with really great prices as honest workers! Definitely come check them out for muffler needs!!

I only went here because Midas no longer does exhaust work. This place was across the street. I…read moreneeded 2 tail pipe clamps. The parts cost $5.99 each retail and 12 minutes of labor time. Charged me $120.00 it should not have cost more $50 to $60. I drive 86 Monte Carlo easy to do. Every thing simple to get at. This place was way too expensive. There were 0 cars waiting to be worked on nothing in the 2 repair bays. I think the reason is obvious.

Ok this is one of those 'didn't use the service but have something to say anyway' posts:…read more Called looking for a shop Friday 2:30pm that could do a pre-purchase auto inspection same day on a used car I was interested in buying from a lot on Nolensville Pike. Had seen reviews and Essy seemed widely respected. Gave him a call. He answered and I asked if he could fit me in. He apologized that he couldn't because he was at his daughter's graduation that day but that if I called back Monday he'd see if he could fit me in. I ultimately found another shop nearby that also had good reviews with immediate availability and it was a good experience, but just wanted to say how much I admired Essy answering my call. I felt like he did in case it was an emergency repair situation (it obviously wasn't), which definitely reflects what his customers say about him. And to apologize about his availability bc he was attending a major event for his loved one... being gracious and generous is definitely in his nature. So just wanted to share that :-)

I have been coming to Essy for years. He has worked on 4 different vehicles for me and done various…read morerepairs from cosmetic to mechanical. Essy is kind, fair and reasonable from a cost perspective. I would highly recommend. Sometimes it takes a bit for him to be able to look at the vehicle but once he does, he is pretty fast.

I needed my air conditioning fixed, as it had been broken for quite a while. Several trusted…read moresources had recommended this shop to me, and they did not disappoint. I already had a good idea of what the repair was going to cost, but I chose not to mention it upfront because I wanted to see what the final estimate would be. It ended up being exactly what I expected. There was one unexpected piece to the puzzle that neither of us anticipated, but they let me know about it right away. They asked for my permission before proceeding and took the time to walk me through why the repair was necessary and important. I even did a little research while we were talking and quickly realized they weren't exaggerating or trying to upsell me. They do charge a service fee upfront, but it's very reasonable, and they're completely transparent about it. I made an appointment, and they were able to get me in and out the very same day. Overall, I was impressed and excited to find a mechanic I trust and feel comfortable going to; especially since they're within walking distance of my home.

Anderson Brothers are a blessing that were referred by our neighbors! They fixed the AC in my car…read moreafter 4 previous mechanics couldn't discover the issue causing no cold air and at a low cost. Also, repaired the AC in our daughter's car at a much lower price quoted by a chain store mechanic. In addition, very kind staff, and quick turn around from drop off to pick up. These folks are now our go to mechanic for our family vehicle repair needs. Thank you and God bless you!