Got an oil change here. Two days later my car said it had zero oil and wouldn't start. Took it to…read morethe shop and they said whoever changed it cranked on the wrong oil filter and let it all leak out. Called manager and he told me I was a scammer and made a racist comment. Avoid this place and gas station next door ran by the same people at all costs.

Just had car washed here. Purchased the St Charles wash and tipped $5. The inside cleaning was…read morePathetic!!!!! Areas not wiped down, one side of back floor not vacuumed at all. Stuff left under seats and not vacuumed. Probably the worst car wash cleaning I have ever had!! Would have gone back, but had to be somewhere! Will never go back!!

Went to get an oil change today on an older vehicle I recently acquired. I was hoping to find a…read moreshop I could rely on for oil changes and routine maintenance going forward. The price was higher than I expected, but they completed the oil change while I waited, ran basic safety checks and diagnostics, and walked me through the full range of services they offer. This is a great spot for reliable and predictable service for your car.

If you need an oil change, drive yourself to the Valvoline on St. Charles immediately because the…read moregentlemen there will take care of you! Kyle, Shane, Zelle, Marv, Joshua: thank you for your friendliness and professionalism. I felt like my car and I were in good hands. Here you will encounter affordable, quick service with many smiles! Give them all a raise! Thank you Valvoline Instant Oil Change!

pulled up with a nail in my tire these guys had my car up…read moreand wheel off in 30 seconds super nice and professional I feel like Max Verstappen pulling into the pit!!

Incredible service! They came out quickly to replace a punctured tire! Both technicians were…read morephenomenal! Will see them next time I have tire issues!

I now know that I had been spoiled being from the Midwest and growing up in a city where you can…read morethrow a stone and hit a damn good mechanic. It's something I value much more now in my life but you live and you learn. Its been some time, years, since I brought my old Dodge here for transmission work. But there are only two kinds experiences that stick out as unforgettable. When everything is great and goes right and when when everything goes bad and is abysmal. Well Cottoman certainly isn't great and they're expensive to boot. So if you want to drive a car out of a garage and have it towed back, then Cotton is for you.

I was having issues with my car and my family mechanic was unable to see what was wrong but one…read morequick phone call and visit to Cottman and my car was repaired in about 1 hour (with a part having to be ordered).The guys there were pleasant, helpful and most of all very professional! Todd even gave me a follow up call later that afternoon so yes, they do value their service and customers.

Evan and the gentlemen at the shop took great care of my "Betty" (Mazda). They didn't try to upsell…read moreme on repairs and made sure I had all of the facts to make a sound decision for my old gal. Please note there is different pricing for cash versus Credit/Debit cards. They will tell you the price after they have looked at it. It may take them a minute to call you back, but they DO call you. They are that busy. Honest dependable and great work.

My oil level was really low and needed to get across the lake quickly. They checked my levels and…read moreadded a quart for me so I could get to my destination safely and didn't charge me! Thanks so much for being awesome!

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!

My most recent visit here was decent aside from the fact that it took well over 30 minutes to start…read moremy service. Luckily I wasn't in any rush but it was a little strange that there was such a long wait- that usually doesn't happen. I attribute it to understaffing and give them grace. The staff here is always very polite and friendly. I'll be back soon enough for my next oil change.

Staff member who worked on my car was poorly informed. Toyota recommends a particular synthetic…read moreoil, GF-5 rating 0w20. I showed the staff member this in my owner's manual. He told me that they "do not go by the owners' manual" and that the only oil with this rating was the $140 upsell premium version. He did not know the ratings of the other oils on offer ($100, $115) but was adamant that only the $140 version would meet the Toyota spec. Had to ask 3 times to confirm this with the manager, who told me that all of their synthetic oil meets the spec. As I was leaving, a different crew member apologized and told me that there had been a lot of staff turnover. It took more than an hour to get an oil change. Guess I'll try the new Valvoline place down the street.

Fast, informative and extremely kind thank you to the whole team . I drove from Atlanta and needed…read morean oil change don't ask why I didn't get it before I left lol (women) we just turn on the car and go! But the team took care of me vacuumed the car and checked all my fluids

My husband brought his car here months ago for the radiator to be fixed and some electrical work to…read morebe done. They claimed to have installed a new radiator but needed some time to get the electrical stuff figured out. We were very patient and had to call for updates as no one ever called us to give us any info. My husband stopped there one day to check on the status to find his tires flat, rims rusted, inside the vehicle a complete mess with what looked like dog hair all over the new carpet along with greasy parts and wiring all over. He went inside and got nothing but attitude from everyone in the place. They told him they would get the car back together by Monday and to come back then to get the car. Monday he picks up his car and by the next day the "new radiator" is busted with nasty water? Fluid? all over the driveway. He calls there and the receptionist says there is no record of any work being done or a radiator being fixed on his vehicle!! Now the mechanic won't return his calls or give info on what they did to his car. It's in much worse condition than when he brought it there! If you care about your vehicle DO NOT bring it here!

I have been going here for years and never had a bad experience. Lee and Steve are wonderful…read more They always explain what the problem is and how much it will cost to fix it. Every problem is always repaired in a timely manner, at a reasonable price. I highly recommend them and definitely will continue to use them.

Good communication and solid pricing . Quick turn around .Would return for future needs.read more

Amazing service! Intelligent and competent employees. I was in and out for my oil change.read more

We always take both of our cars here. They are reliable, have good hours, and the technicians are…read morealways friendly.never have had any service problems at the Elmwood location. Always check for coupons either on here or on their website, sometimes they have up to 20 percent off.