We recently looked into refinancing our home in order to help pay for our son's college costs and take advantage of the currently low interest rates. Having been through this process before, we expected it to be arduous and somewhat stressful. That's why we looked to Jason Whitehead and his team at West End Mortgage Group. Having worked with them before, we knew we could trust them and we definitely needed their experience and expertise to help guide us through the maze of requirements. We were NOT DISAPPOINTED!!! Jason was able to lock us into an AWESOME rate and with rising home values, the timing was perfect. Even though we refinanced our home four years ago, we were somewhat surprised at the amount of new hoops we had to go through. On the other hand, we were pleasantly surprised at our ability to do almost everything online with less paper work this time around. What made this a positive experience for us was Jason's professionalism and expertise in navigating us through the process. Jason and his team were on it 24-7, they let us know what was needed from us, consistently kept us informed and provided a comprehensive list of next steps, which was very helpful. More importantly, they were extremely responsive to our questions and were constantly following up with third party groups (e.g., appraiser, escrow) keeping them on track on our behalf. Not only did everything go smoothly, it went so fast that it was pretty much a blur, albeit, a painless and enjoyable blur. We would Highly Recommend Them!!! Thank You Jason, Ra, Alexis and the team at West End Mortgage Group for another Wonderful Experience!!! Rey and Glenda M read more

Jason A. Whitehead is known as the man who gets things done. I was able to get my offer accepted in San Clemente, CA on a beautiful new home in Talega all thanks to his hard work, dedication, and professionalism. This being my first home purchase, I was under the impression that everything would go smooth with my first choice lender. Not the case. After finding out there was a litigation going on with the HOA board, the first lender I had (who's name I will not mention) was unable to keep their promise and was unable to close. The same thing happened to me with 2 other lenders After finally getting a referral from my agent, Jason was able to come to the rescue. With his experience and wisdom, he was able to get through the litigation and close on time and far exceeded my expectations. I honestly thought I was going to lose my deposit of $24000 as well as not get my home and be out of my apartment due to my notice. Jason's professional manner and expectations of himself was what drove the ability to close on my home. Now I am living great in my new home and I could not have ever done this without Jason. He worked countless hours to ensure that I would be able to close on time and in a very professional manner. I would say that Jason will be the only Broker I will ever work with again and I highly recommend working with him on your next real estate venture. read more

Jason Whitehead is by far a superior Mortgage professional; he demonstrates the utmost integrity and professionalism. His response time is always impressive and the results are always there. If you are considering a mortgage broker, and found Jason's contact, search no further. He is the best. Jason was patient and professional, explaining the whole process to myself and my husband. Being a first time home buyer, we were new to this. He consistently followed up with us, and kept us informed at every step in the process. Jason has exceeded my expectations. He has a caring spirit and a wonderful way of communicating both the good news and the bad news through the pre-qualification, qualification, and funding stages of finding a loan. We were so impressed with the incredible interest rate he secured for us, the level of attention he gave us, and the organization he exhibited at every turn. Thank you Jason, so much -- we will recommend you highly to everyone we know! Most recently he enabled my husband and I to purchase a wonderful home in San Diego, CA; and we have Jason to thank, Thank you again! If you need a Mortgage broker stop looking and call Jason! Simply the best, Stephanie and Enrique read more

After researching several toped ranked mortgage companies servicing the San Diego area, I selected West End Mortgage Group. Although I was not committed to buying a home in the next several months, Broker Jason A. Whitehead provided me with estimates and facts that enabled me to make an evidenced based decision. I came across a property in the latter part of the year that met my criteria. I reached out to Jason who in turn counseled me on the next steps for securing a VA loan. The seller accepted my offer and both Redfin Senior Agent Erin Robertson and Jason Whitehead worked together on my behalf. All required documents were obtained and submitted in a timely manner. I closed on the home in less than thirty days! My home buying experience was satisfying, rewarding and seamless. Jason was knowledgeable, transparent, diligent, conscientious and professional throughout the loan process. He promptly responded to my queries and always made himself readily available. I highly recommend Broker Jason A. Whitehead. You will receive quality service!!! read more

I have nothing but great things to say about Jason and our mortgage process. This has been so easy and fast, that I can't wait to buy our next house! :) Of course, after we enjoy the house the got the keys for today - our first dream house! I have tried buying a condo before and went to one of the big banks for my loan - a huge mistake!!! Do not do it! It was a horrible experience, the process was long, tedious, they were nitpicking at everything. I gave up on the idea of buying anything for the next 4 years. Until I got married and my husband and I decided it's time to buy our first house. Jason took care of everything so fast, and was very patient when explaining us things that we didn't understand. He responded to my emails literally within a minute. Which I loved, because we fell in love with the house so much that we wanted to move very fast. He got us a great rate, too. Seriously, the whole experience has been just great! They know what they are doing ;) read more

I met Jason Whitehead at West End Mortgage Group and he was focus and professional. After my second attempt to get a loan, Jason was confident that he can help me. I was ready to give up after going through two brokers and being decline again. My condo was on litigation and it seem like no one wanted to take that risk. Jason explained his clients were mostly condos owners around downtown San Diego and was familiar with litigation action. I gave Jason my documents and he said my files look cleaned. After about a week my loan was pre-approve and goes to underwriting. This was painful having to go through this the third time. (Be prepared) Jason helped me through this process and was on top of it. He continually pursued me to finish this last course of action. In the end, I got the loan. Yeah! I would recommend Jason Whitehead to friends, family and anyone that is looking for a home, condo loan. Jason works hard and knows how to get the job done. read more

Testimonial. In brief I'd like to give the utmost of praise to my mortgage lending company West End Mortgage.In particular Mr. Jason Whitehead. Jason was given a short window of time 1-month to close based on personal reasons and living arraingements.Jason not only found me the ideal loan program that beat out my banks offer { Chase},but also briefed me on every move ,senario,law,and the overall process.He made me feel like I didi'nt have anything to worry about and that he actually cared. In conclusion I would recomend West End Mortgage to anyone looking for an honest lender,with amazing results. - We closed Escrow in 18-days. - The loan was amazing and fit financially. - And there was'nt ANY mistakes made. " Way to go West End Mortgage, I'll see you when it's time to sale!" Mr. Neecole Brooks Inspector Campo, California read more

I am a real estate agent for over 20 years and Jason did the best job by far on my transaction and put forth great effort to provide the best rate possible. First for a buyer for one of my listings a few years ago and now for me as a buyer. I have high expectations and I can say without hesitation he exceeded them all! When I told my previous loan agent that I was switching to a new lender, he (previous lender) asked about the rate, fees, etc and told me no way can someone offer my those terms. He was right because Jason found me a better rate than I had expected. Great rates are good but the customer service, follow-up, communication, etc are important as well and am 110% satisfied with every aspect of the process. I rarely feel so comfortable highly recommending people, but I will start on 2019 recommending Jason to my clients, family, friends and anyone looking for a loan. read more

Jason Whitehead was an absolute pleasure to work with. After reading many reviews, and searching through different mortgage brokers, credit unions, and banks, I selected West End Mortgage Group to fund my loan. He was very up front and honest about his process and kept me informed throughout. He was very quick to respond to all of my questions regardless of whether it was on the phone, in a text, or through an email. His process was smooth, efficient, and very expedient. All of the documents that I submitted to him were processed the same day and anything else that was required was communicated to me immediately. Because of Jason and West End Mortgage Group, I am now the proud owner of a new home! I would recommend his service to any new or seasoned home buyer, or those looking to refinance. The next time I need a loan or a refinance, I will be sure to call Jason first! read more

Jason, Ra, Alexis and Ver are absolutely the best! Great rates and best service! I've worked with them as my Brokers as a Real Estate agent, way back in 2001. And then as a loan officer in 2007, and now since 2009, we use their services for our owners in our property management company looking to refinance or for new purchases and even for our tenants to move from rentals to purchasing their own home. I love that Jason is up to date in all the best programs, being graduated from the Annapolis Naval Academy and a retired Stock broker- he knows numbers, we have great respect for him. Ra is wise beyond her years as an excellent teacher, mentor, and great force to be reckoned with! Alexis is a hardworking charmer that always delivers and Ver super knowledgeable and experienced and bilingual. Every time we have an opportunity we send everyone that needs their services... read more

Jason is A W E S O M E!! He will give you the best rate on the market, he will be completely transparent about all the fees and costs, I can promise you that NOBODY will act faster and more efficiently than Jason! I used to send him emails and questions at 5am (i get up early) and he would reply right back immediately! He is always available to answer and to help. Sometimes it feels like he is your best partner in the real estate transaction who is always on your side! I only can wish that all other professionals i ever worked with would have the same working ethics and dedication, truly impressive. I live in LA and 'shopped' for a local broker for a while, I even worked with a number of brokers before Jason, but once I started communication with him I stopped worrying and I knew I don't need to look any further...He is the best!Thank you Jason!! read more

The process of getting my home refinance with West End Mortgage Group went smoothly. Especially thanks to Jason.  I have a very unique situation, the problem with my chapter 7 and business and investment net operation loss on my taxes made it impossible to refinance.  Many of the loan agents I talked to, were unable to assist me, many told me I couldn't refinance my house because I have the net operating loss in my taxes and my income is negative. I never gave so  I found Jason on Yelp and told him my situation. without any further explanation from me, he said he would have no problem to help me to refinance my loan. Jason was very easy to work with.  I also got a pretty good interest rate from him even my credit scores weren't that high.  My loan is finally closed. Many thanks to Jason.  I definitely would recommend anyone to him. read more

Jason was recommended to us by a good friend that has just did a refi with him, we needed to get out of FHA loan and PMI and go to a conventional loan with a competitive rate, I have to admit that I was a bit skeptic about it but Jason's attitude and positivism pull us through this, the numbers that were given to us at the beginning were the same numbers throughout the process, great rate, lower monthly payment, a win win in all fronts. I may have asked 1000 questions and I for sure have 1111 answers, Jason and his team are very knowledgeable, professional and always available to answer and explain the w's you may have, we will highly recommend Jason and his team to family and friend. Thank you very much for making this process so smooth and painless, thank you, thank you, thank you. !!!! read more

Just closed escrow...Jason Whitehead is fantastic!!! We absolutely and highly recommend him especially if you have had difficulty in obtaining a mortgage and if you have had credit issues in the past. This guy knows what he's doing. Extremely knowledgeable. He knows what needs to be done. Just work with him and you'll get your mortgage approved! My family and I will definitely use him again. I've also told this to our friends. He works so diligently and continuously lets us know what's going on with your loan. Very easy to talk to and treats you like family. Made our transaction smooth and closed escrow despite our past credit issues. Yup! its true West End Mortgage is the place where loans get funded no matter how difficult your situation may be... Thank You Jason! read more

I have had the pleasure of working with Jason during my first time home buying. I'm relatively young and inexperienced when it comes to loans and real estate. I knew what I was getting into would require tons of work and knowledge. I was in a unique situation and Jason was able to work through these difficulties and very much appreciated his explanations through the process to build up confidence. Compared with my other potential lenders (especially the big banks) he was able to work through my pre-approval extremely quickly and got the ball rolling. During the entire time until escrow closing, he kept in touch giving me updates so I maintained the necessary confidence. Would highly recommend Jason and West End Mortgage Group based on my experiences read more

Jason Whitehead is absolutely the best. I have worked with him twice, the 1st time when I purchased my home in 2010. He came in during the middle of the process and picked up where my 1st loan officer left off. I had a number of issues and he walked me through the process quickly and effortlessly. The 2nd time I worked with him was to refinance my home in Dec. 2017. He handled everything smoothly and we closed within 30 days, giving me a great start to a new year. Jason is always prompt to respond to any and all questions. He provides information quickly and explains anything you may not be clear on. Do yourself a favor and make life easy by going with Jason for all your home financing needs. You will not be disappointed. Tanisha B. read more

My wife and I are Realtors in LA and we represented the buyers in a transaction that closed this week with the help of West End Mortgage Group. It was a wild escrow with several bumps, including last minute litigation with the HOA. The original lender was unable to complete the loan due to the sudden litigation, which is when Jason Whitehead stepped in. Jason miraculously put all of the pieces together with an incredibly fast turn around time and managed to get us to closing on time! His due diligence is second to none and we will absolutely recommend his services to current and future clients, and anyone reading this review looking for a home loan! Thanks again Jason and the West End Mortgage Group team! read more