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    West End Material Supply

    4.3 (7 reviews)
    Closed 6:30 am - 5:00 pm

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    1 month ago

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    8 years ago

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    7 years ago

    Great customer service, huge selection, and best prices anywhere! Definitely would highly recommend to everyone.

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    8 years ago

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    Westside Building Material

    Westside Building Material

    (6 reviews)

    Absolutely terrible experience. This place is completely unreliable, and their customer service is…read morebeyond unacceptable. We purchased 20 ft metal studs, and their employee gave our contractor the wrong size (18 ft). This wasn't a small mistake--it directly impacted our job site, caused delays, and wasted labor. Any competent business would immediately take full responsibility and fix the issue. Instead, we had to chase them down. After contacting Marta (receptionist) and Anet (manager), they told us to bring the materials back for verification--wasting even more time and effort on our end. Once we did that, they admitted it was THEIR mistake and even apologized... but then refused to fully make it right. They only agreed to exchange or reimburse 5 pieces and refused to take responsibility for the remaining 15 pieces that THEY incorrectly provided. That's not just poor service--that's completely unethical. They expect the customer to absorb the cost of their own error. This kind of behavior shows a total lack of accountability and professionalism. It honestly feels like they just don't care once the transaction is done. Do yourself a favor and avoid this place. If you absolutely have to come here, inspect every single item before leaving, because once you walk out, they will not stand behind anything they sell--even when the mistake is 100% theirs. One of the worst customer service experiences I've had.

    I'm a GC, Had all the products I needed for my project, yard was clean, loaded quickly and sent me…read moreon my way. I Can't complain. For the people asking for people skills, just go to Lowe's for a smiley face.

    West End Material Supply - buildingsupplies - Updated May 2026

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