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    West County Wastewater District

    5.0 (3 reviews)

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    11 years ago

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    14 years ago

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    12 years ago

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    Social Security

    Social Security

    2.5(45 reviews)
    0.6 mi

    This is a review for the Richmond, CA Social Security Office. I have been there twice, and both…read morevisits were A+ experiences. Here are some tips for success: 1- Call the SSA's 800 # to make an appointment for this office. At the same time ask the person what you should prepare to bring with you (forms, id, other members of the family, etc etc); 2- Arrive for your appt 10 min early so you have time to get through the security check (similar to TSA at airport). There is plenty of FREE Parking there! 3- Be kind to the security check people -- they're just doing their job. 4- Have everything in hand for your appt, so when you're called to go to a Window, you're ready. They will first ask for your ID. 5- Both times I visited this office, the window agents were first rate. They answered all my questions and gave me tips on how to proceed afterwards. I really appreciate the competence + excellence of all the people I've interacted with here.

    Filled out an application online to change my last name. It states to drop off paper work and save…read moretime by making an appointment. It does not state on website that they will only see you to show documents with an appointment. Wasted my time going in only to be told I needed an appointment. Spoke to speak to the manager Karina V and she never came out. Left after waiting for 20 min. They were looking at me through their window but didn't come out. I wanted to show them what the website stated as to prevent further issues with other people. It's unfair to the people that come in following directions that their website provides.

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    Social Security
    Social Security - Incorrect directions to the public. Have people wasting their time

    Incorrect directions to the public. Have people wasting their time

    Social Security

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    Montara Bay Community Center

    Montara Bay Community Center

    2.1(7 reviews)
    1.6 mi

    This "Community Center " goes for weeks/months with nothing other than the Monthly Drive through…read morefood bank. I live at Tara Hills Mobil Manor which borders their property. THMM is a senior retirement community with many low income residents. Many of the residents are on Social Security and the surrounding area has many low income seniors as well. For many years the Contra Costa Food Bank has been handing out food once a month to low income people in the parking lot of the facility. While the facility is owned by the County they have allowed The Fathers House, a church to hand out the food supplied by the food bank. The 200 plus families that received food this morning, were informed that Contra Costa County will no longer allow the distribution of food at the site. This makes no sense. The facility has no programs during the day on a weekly basis. The ball field is empty when games are not scheduled. I live next to the area the rode is seldom used. I doubt seriously that the surrounding food distribution sites will be able to absorb the families who are no longer able to receive food from this facility. How far can low income people afford to drive with the high cost of gas. Some even walk to pick up food. I went there today, there were many older people there, not young people who are able to work, retired, low income mostly. We were not given a reason, just told we cannot come back in January. I would like to know who do we talk to in order to at least be listened to and a reason for the loss of a place that serves and contributes to our Seniors and other low income groups.

    Great experience. Very clean. Just renovated. Kitchen all stainless steel and all new appliances…read more Very easy to clean. I received my deposit back. Plenty of parking. Highly recommend. Look forward to scheduling another event there.

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    Montara Bay Community Center

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    Contra Costa County

    Contra Costa County

    3.0(2 reviews)
    4.5 mi

    they canceled my medicaid despite my clearly still qualifying. i tried to reason with them and…read morepoint out the many reasons (rules and regulations) why I still qualified over many conversations with multiple employees including 'supervisors', but they refused to listen and literally just said if i didn't like it, i could request a hearing. well i did, and the judge immediately sided with me and pointed out to them that their 'evidence' that they used to try and defend their canceling my insurance actually proved exactly why it should not have been cancelled in the first place. great job guys. Edit: Now they've retaliated by closing my benefitscal account, cancelling my ebt card, and took a long time to process a change that would result in higher benefits. And although I know it's in my file that I use TTY, workers keep spam calling me via voice call, even in response to emails I've sent specifically asking them to use TTY compatible device/service, like it really seems like some sick joke! and I complained about this to the "ADA Facilities and Public Access Coordinator" and all she said was "I am not clear exactly what the problem is at this point" and "I am not clear exactly what this issue is." The *ADA Facilities and Public Access Coordinator* is not clear what the problem is when it's in my records that I use TTY and workers keep calling me via voice, even though they know I use TTY (as they are also responding to emails specifically noting this)?? THEN GET ANOTHER JOB! I'm "not clear" how ANYONE could not understand what the problem is when county workers insist on calling via voice to someone who's noted to use TTY, let alone an ADA officer!

    They are amazing here! So sweet in person and over the phone. They make it quick and easy, but also…read morekeeping a smile on their face and a positive great attitude all around. The entire process has been great! Thank you and keep up the great work.

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    Contra Costa County

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    West County Wastewater District - publicservicesgovt - Updated May 2026

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