I was reluctant to post a Yelp review. But when I saw Kristie's review, I felt compelled to tell my story. So you know, I never considered surrogacy as a viable option due to its stigma. But, as with many things in life, my personal circumstances served to change my viewpoint and prejudices about something I never thought possible. This was my experience with surrogacy. But more importantly, this was my experience with WCS. Before I dealt with WCS, I had the irrational/misinformed belief that an agency is paid an exhorbitant amount of money for very little in return. I was wrong. As I learned, WCS earns its money 1000x over with the service it provides throughout the process. For example, WCS must vet each surrogate by analyzing her psychological profile, background, belief system, honesty, health, etc. Only after this long process will WCS be able to introduce the surrogate to potential IPs. This is an extremely sensitive process, because WCS must ensure a pleasant relationship between (1) IPs who have been through so much before coming to WCS, and (2) surrogates who have waited so long to be allowed to be surrogates. As for WCS' fees, as an IP you are paying for the costs and time expended to vet the surrogate, to review and present the best possible options to IPs, to foster successful matches, to get through the contract stage, and to monitor/help throughout the pregnancy. So Kristie's reference to "cash flow issues" or lack of surrogates is, quite frankly, unfair and unjustified commentary. In reading my review, if you think that I just got lucky with WCS and am therefore biased, then you'd be wrong. After we were first matched with a surrogate, she did a 180 on us during the contract phase by refusing to agree to previously-agreed terms. So the whole thing began to crumble. We didn't know whether we were being overly-sensitive or strict in what we wanted. But thank God, WCS was there to ensure that we didn't have a nervous breakdown. Amy (owner), Debbie, and Tyler spent 30+ hours communicating between the surrogate and us to ensure everyone felt validated and understood (no other agency would do this). And although the match ended up failing, WCS continued to be considerate and empathetic to our situation. WCS waived the re-match fee, which our contract with WCS legally-required us to pay. They also served as our own personal therapists. In fact, the way that Amy handled the whole ordeal made me conclude that SHE WAS THE MOST CONSUMMATE AGENCY PROFESSIONAL THAT EVER EXISTED. ...AND TRUST ME, my wife and I are harsh critics. We are both litigation attorneys. We are trained to look for every misstep and every screw-up. Yet, I cannot for the life of me think of anything that WCS did wrong. This is my conclusion after a failed match and having to be re-matched. WCS value is unparalleled. NOW, let me tell you what I got for the rest of my money. After moving forward, WCS gave us Debbie, who was our personal case manager. But I prefer to call her our personal case hero. To put her value into perspective, you must know that a surrogacy pregnancy is fraught with emotional rollercoasters. The surrogate may be unresponsive. The surrogate may fail to apprise you of her gynecological appointments or findings. The surrogate may not stick to the diet that she originally agreed to maintain. So having Debbie to help out is an absolute godsend. Debbie followed-up regarding her diet, Debbie visited her home, Debbie attended doctor's appointments, Debbie texted photographs of sonograms we missed, etc. Debbie was an absolute angel. The value of Debbie and WCS is 1000 times what they get paid. MOREOVER, when we were stressed by the failure of the 1st match, both Debbie and Andrea (WCS' employees) offered to be our surrogates. We didn't have the heart to agree, because both previously served as surrogates and the risk to their health would have been too great (i.e. repeat caesarean sections = serious risks to surrogate). BUT THE FACT THAT THEY OFFERED?!? What other agency is so stocked with such caring people that they'll literally say, "Hey, we feel for you that the 1st match didn't work out, so let me risk my own health to make your dreams come true." If that doesn't tell you the caliber of WCS, then go elsewhere. All I know is that I kept driving down from L.A. to utilize their services, because WCS is quite simply the best. If, like Kristie, you have to wait to get the right profile from them, it's because they don't want to cause you emotional turmoil by bad matches or inappropriate candidates. But rest assured, they are thinking of you daily and fighting in every possible way to earn their money a 1000 times over by making sure they can bring a little miracle into your life. read more