If I could leave zero stars I would. I rented a VRBO from this company for my birthday weekend. The…read morehouse was not clean to a $288.15 cleaning fee standard when we arrived. There was a layer of dust across all furniture surfaces including the armoire right when you walk in. There were chunks of croissants on the front porch that the landlord said were his from helping clean (for that cleaning fee and he couldn't be bothered to pick up after himself!?) there were silver fish and spiders and there was a disgustingly dirty rag left in the bathtub. When I brought it up to the landlord guy from this company and asked for a partial refund for the house not being clean he basically called me a liar and told me to get over "tinny bread crumbs" I had a good weekend anyways..... uhmmm what!? Sure the house was tidy and had a ton of potential but it was in no way CLEAN especially $288.15 (more than the daily rental rate) clean. The way I was ignored until I got VRBO involved is also a big issue in my book. Like I said.... I would never rent, buy, or anything from this company again.

An elderly couple had a flat tire and pulled into their parking lot to call for help. An employee…read morecame out, got into a confrontation and then called the police on them. If you are a customer service based company and you pull this kind of crap you deserve the whirlwind you reap.

I rented from Liberty and even though I left the place spotless, THEY KEPT MY $1000 DEPOSIT…read more THEY SUCK!!!

Working with the staff at Horizon has been a breath of fresh air. I have had to work with many…read moreRealty/Prop Mgmt offices and by far they have the best customer service manner. They have central coast friendliness, always kind and pleasant - especially refreshing in the world of realty companies - which are usually very rude.

My experience applying with Horizon Management has been frustrating and felt clearly…read morediscriminatory. Although they've admitted to renting to other tenants with Section 8, I've been repeatedly questioned and scrutinized about my finances by Max, Jeff, & Lorraine in a way that felt personal and targeted -- especially around my car payment and use of a housing voucher. Despite meeting all necessary qualifications, they continued to cast doubt on my ability to rent, focusing not on actual affordability but on assumptions about my socioeconomic status. The fact that they accept other Section 8 tenants but treated me differently raises serious red flags. This kind of selective treatment is not just unfair -- it feels like a deliberate effort to find reasons to deny me, not my application. If you're someone using Section 8 or who doesn't fit their idea of a "preferred tenant," be cautious. Equal housing means everyone gets the same chance -- not just those they're comfortable with. they still haven't even run my background check suggesting that I have a cosigner however if they run my background check, they would clearly see I have no need for a cosigner.

Please, for your own sake, do not rent with this company, nor Central Coast Management Group, which…read moreI believe they bought. They are one of the shadiest management groups I have ever seen. The price may seem right, but you really will get what you pay for: 1) They will never respond to your emails, phone calls, or letters. 2) They won't fix anything in the house, and if something DOES go wrong and they're forced to have it fixed, it will take forever to get done and they will blame you for it. For example, I lived in one of their houses (which was a four bedroom with one bathroom, which is illegal in California), and I think it had the original pipes from when it was built in the 1940s. The bathtub developed a clog and they had to have a plumber come fix it. Afterward, they handed us one of those cheap metal things that blocks the hair from going down the drain. The thing is, we'd been USING a much better one already, so it wasn't our fault. The house just had shoddy pipes because they won't invest in upkeep. 3) If you move, you won't get your security deposit back unless you can wrangle it from the tenant who replaces you. I do not recommend this management group in the slightest. They're rude, unprofessional, and shady. They're much more like con artists than landlords.

If I could leave a lower rating for this company I would (Marissa from Seaside Real Estate &…read moreProperty Management). You should avoid this business at all costs. They are scammers and left our family stranded and had absolutely no remorse about the situation whatsoever and instead got an attitude and were horrendously rude to both my mother and brother who were just trying to understand why they left us with no place to stay. These people are awful and have no compassion for others driving long distances for a vacation and being left stranded. They claimed their daughter had hacked their account and was making bookings without their knowledge but offered nothing to rectify the situation, they could care less. If it weren't for Air BnB returning our money we would have been in an even worse position. I will forever remember the names of the owners of this business and I will continue to search out their listings and leave reviews so that they can never do this to another family again. DO NOT BOOK WITH THIS COMPANY!

I know there are bad reviews, but my dealings with Marissa were great! We had an issue and it was…read moreresolved very professionally

We like a realtor who is not only professional and effective but close by and someone we genuinely…read morelike and can feel comfortable with. Tari has been an excellent fit for us. She is knowledgeable, direct, smart, detailed and fun to be around. She is patient with our questions and prompt to reply. We would not hesitate to recommend her to anyone.

From the owner: Helping buyers and sellers on the Central Coast realize their real estate goals.read more

We had the worst experience with Addie at this company…read more She was quick to react & very pushy. She called for a rental reference on my husband and asked our former landlord a bunch of personal and professional questions about where my husband works, does he own a business, how much he gets paid etc?!?! Totally unacceptable- asking a prior landlord. We told her to immediately rescind our application. This company is so shady, sneaky and unprofessional. Look elsewhere for a legit, professional property management Co!

Addie is diligent as a property manager. She takes care of her responsibilities and expects renters…read moreto do the same. She is respectful and allows a good amount of autonomy & privacy. Most negative reviews will be likely due to being held to a high standard, however, all of her actions have been fair and professional.

This is a review about a property we rented in Morro Bay over the 4th of July. The rental agency…read morewas Ciano Real Estate. The address of the property is 2781 Ironwood Ave. It was very disappointing. The location was terrible, the place was very dated. The worst part was the place has bed bugs. They are in the couch in the living room. The owners would only take cash so we should have figured something was wrong. That is absurd! Do not stay there until they treat the place. In fact stay in a place that does not force cash on you.

We used Ciano to rent a place on Ironwood. Not only was the place awesome, but Ian's service was…read moregreat. He even went and grabbed our frisbee that we accidentally left behind at the house.