1. West Bainbridge Automotive

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Bainbridge, GA

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West Bainbridge Automotive

5.0 (1 review)

Services - West Bainbridge Automotive

Auto brake repair

Auto engine repair

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1 year ago

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Darrin's Auto & Tire Service

Darrin's Auto & Tire Service

(13 reviews)

Went to the dodge dealership here in bainbridge thinking they would know. They said I didn't need…read morebrake pads and my rotors where fine, so after a month, my wheels starting making noises. I came to darrins for a different view and seen the pads and rotors for myself. I'm glad I had them check cause my pads where gone and the rotors were warped almost beyond repair. Thanx for darrins actual work and expertise, I didn't have to spend more then needed. After 450 for new pads and rotors, I was good to go. I asked the dodge place for a price and was quoted almost $800. This is my new spot for my wife's car. Great prices and better experience.

I would not recommend Darrin's Auto and Tire Service based on my family's experience…read more My sister paid around $900 for what they said would fix her vehicle. After the repair, they apparently never took the time to verify that the original problem was actually resolved before returning the car. When the same issue remained, instead of standing behind their diagnosis, they claimed the problem was on the opposite side and wanted to charge my mother and sister even more because the first diagnosis was wrong. A professional repair shop should confirm that a repair actually fixes the customer's complaint before calling the job complete. If a diagnosis turns out to be incorrect, the customer shouldn't be expected to pay for the shop's mistake. Everyone can make an honest mistake, but how a business handles those mistakes says a lot about its integrity. This experience left us feeling like profit was prioritized over accurate diagnostics and customer service. I hope others ask plenty of questions and request proof that the original issue has been verified before paying for repairs.

Williams Automotive

Williams Automotive

(2 reviews)

BEWARE POTENTIAL SCAM:…read more I brought my vehicle to this shop for a diagnostic under my SilverRock warranty. Before the appointment, SilverRock informed me that the diagnostic fee would be covered. When I returned to pick up my vehicle, the shop refused to release it unless I paid a $50 diagnostic fee. I immediately contacted SilverRock while I was at the shop, and their representative explicitly told me not to pay the fee because it was covered under my warranty. They also told me this is not their standard practice and that I should not have been charged. When I questioned the shop, an employee (possibly the owner) claimed that, in their six years of working with SilverRock customers, everyone who picked up their vehicle and pursued a buyback or exchange through Carvana had always been required to pay the diagnostic fee out of pocket. However, SilverRock directly contradicted that statement and advised me that I should never have been charged. Based on my experience, it appeared the shop was attempting to collect the $50 from me while also seeking reimbursement from SilverRock for the same diagnostic. Whether intentional or not, this was extremely concerning and put me in a very uncomfortable position. I would encourage anyone using a SilverRock warranty to verify any charges directly with SilverRock before paying. My experience was disappointing, and I would not recommend this shop based on how this situation was handled

This family run shop does great honest work at a reasonable price. If you are looking for a great…read morerepair shop in Bainbridge then Doug and his father are the ones.

West Bainbridge Automotive - autorepair - Updated October 2026

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