I have been shopping at Gardenworks in Colwood for years. I always try to go on the 3rd Thursday of…read morethe month for the 15% off sale. The service has always been great and the staff are very helpful. I find unique plants and lots of interesting gardening supplies every time I go. I like browsing through the shop inside and looking at all the fun tillandsia plants and unusual tropicals. Thank you Gardenworks.

Very helpful and detailed information about my hedge. Sharon has the expertise, patience and…read moreexperience I needed.

I felt compelled to write a review for Lowes in Langford BC…read more I was helped by Scott and he was absolutely AMAZING!!! He was so knowledgeable in tools and I was so impressed by how willing he was to help me find what I was looking for. Great job Scott!!!! I will definitely be back to this location in Langford; because of Scott.

I rarely leave reviews, but my experience at RONA Langford was so disappointing that I feel other…read morecustomers should know. My wife and I found a style of lights we loved at the Tillicum location. They explained that display lights could be sold after safe removal by a professional and took my contact info. Great service--Tillicum gets 5 stars! Based on that, I went to the Langford store. They had the same lights on display, but when I asked to buy them, the salesperson said no. I explained Tillicum offered this option, but he insisted otherwise. I asked for a manager and waited 10 minutes. When Wendy (the manager) arrived, she was dismissive and condescending. She said, "We do not sell displayed lights," and when I asked why Tillicum could, she replied, "I don't know, but I follow directions." I told her I was willing to wait for safe removal, but she refused and treated my frustration as rudeness. When I asked her name, she pointed to her tag and said, "I hope you will not misspell it." The store was empty, yet she acted like I was bothering her. Tillicum: 5 stars. Langford: 0 stars. Inconsistent policies and terrible attitude from management. I wasted time and left feeling disrespected.

Had these guys connect a sewer line to my house. James on the machine, sliced through my shop…read morewiring and blamed it on the lack of sand and caution tape while the wiring case being clearly evident leaving the house and going into the shop. If the guy on the shovel actually used it as a tool and chased the exposed casing this wouldn't have been an issue. Furthermore James preferred to communicate with my Girlfriend after the incident. Lol too funny! At any rate, definitely not recommended.

I ordered 4 yards of 2-6 inch river stone last Thursday and it was delivered this morning. Most of…read moreit is OK but about 10% of it is well over size, ranging up to about 12-14 inches in all dimensions. When I called the office the man I spoke to was unwilling to compromise at all and instead told me that I either ordered the wrong product or that I would "find a use for it". He would take no responsibility for the product being oversize. I suggested he put a note on the webpage advising of the oversize issue. He was pretty arrogant on the phone. Product OK, customer service poor.

Worth the 12 dollar admission. Visited on a warm October morning. Met by an attendant who was so…read morewilling to help because as usual I looked lost. He went on to explain that the place is not an exhibit and that it is not like butchart garden. He was sandbagging the place. Yes, it's a place to get ideas on what to do in your own home. Yes, you can buy potted plants but the plants, trees and flowers are set up like an exhibit and we're ready to impress. I fell in love with the Mediterranean garden, winter garden and the Japanese garden. The Japanese garden by far is one of the best Japanese garden I have visited and the fall colors are not even in full bloom. I can only imagine the colors during fall and the mood of the place in winter. Oh they also have a great collection of bonsai trees. A must visit and support.

Always been a great shop, but I've noticed some awesome changes in the store lately! The new…read moremanager was really helpful and knowledgeable.

From the owner: Provider of hydroponics equipment and supplies: Cloning and propagation, CO2 equipment, complete…read moregrow room packages, fertilizers & growth enhancers, lighting and much more!

I had the best experience at this Home Depot yesterday! I don't usually right reviews but the…read morephenomenal service I got from one of the managers yesterday blew me away. I think his name was Brandon or something, so sorry I don't remember. yesterday I went in and purchashed over $1,000 worth of tools most of which I bought double. when I got home (on an island an hour and a half away) I realized I got double charged for an air hose. when I called up the store they were so incredibly helpful and after a few questions they promptly sent me back the money. thank you so much for your help and making my day!

Over the years I have had good service from Home depot and their representatives. However they have…read moreall been instore purchases. Recently we needed to buy a larger item (RHEEM hot water tank) and had to do it on line. This by far has been the worst retail purchase I have ever experienced. 1st - It arrived without notice , no warning it was coming, they just showed up unannounced. 2nd -hired a plumber and he removed the old tank and went to install the new. Turns out the unit was really poor quality and was unusable. So we asked for a replacement. 3rd - they don't do replacements, you need to return it and after you finally get a refund, you can order a new one. 4th - Paid the plumber as he was still standing around waiting to see if we could get a replacement. Oh did I mention, we now have no hot water. 5th - we requested a return and they sent a lable and and order for pick up. But no one ever showed up to pick up, so we called (AGAIN) and they said no one put in for the order for pickup, but they will do it now. 6th - at the end of the conversation it says to stay on the line for a review, only they would not hang up as they didn't want a bad review, so they put us on hold (with bad music) after 30 min, we hung up. We called back and asked to speak to a manager and was told NO. She said they were dealing with the issue and I could not speak to a manager. Lets just say , we may buy from home depot, But NEVER any large items or online orders as there was absolutely no support from Home Depot So we are stuck with buying a tank from another source and Paying the plumber again. Thanks Home Depot.