Today I went in to get some of their tea for the first time in about 2 years as their tea has really gone down. Ten years ago they made great tea but now they can't make it to save their lives. Today the tea was like poison. I told the woman behind the counter but she didn't care one bit. She said their tea brewing machine in the back was broken. Has it been broken for two years now? It was so bad that I had to pour it out. Their burgers are still good so we still get those but we have to carry our own drinks with us!!!! I called Wendy's but 38 people were waiting ahead of me to speak to someone so I gave up. read more

Very poor service. The manager or whoever was working was doing everything that all her staff should have been helping with but was apologetic. Nobody would acknowledge customers coming in. There was a group of people in front of me and nobody would acknowledge them. A staff walked up to start an order and then just walked away. The people in front of me left. After several more minutes of waiting, we left as well. There was not many people in there at all. I understand new staff totally, but thy need to acknowledge people. read more

They are rude! food is always cold . No matter what time of day I go . And when I ask for fresh fries or nuggets they just redip them in the fryer . I wouldn't give them any stars but that wasn't an option . read more

This place is a mess very rude and unprofessional. When the new management came in and got rid of the original crew I no longer make this place my go to . The food is never fresh there is never ice in the machine the soda is always flat . The management is very rude alot of profanity going on towards staff and customers . Im actually embarrassed for this establishment. read more

3 times now crap service. The girl that was at the window last time I ordered had the worst attitude and yelled WHAT THE FUCK ARE YOU DOING. at her coworker. I cannot emphasize the horrible customer service from this location. I have never had anything but cold garbage from here. Never will I ever go here again and I will do my best to point others in a different direction. Negative 5 stars for you bunch of clowns. Get it together. read more

If I could give this store negative stars I would. Every time that I go there, there's always immature staff that seem to not know what they are doing, employees messing around whether they are taking your order, greeting you, giving you your order etc. For instance yesterday when I was there getting food I had two separate people on the speaker taking a single order, which was very upsetting because they thought it was funny to loop me around when I just wanted one meal, that they seemed to not understand since two people were swapping back in forth on the same order. The employees at this restaurant also always seem like they are under the influence of something. This is by far the worst Wendy's I have been to! read more

The chicken on the chicken sandwich was old and hard, there were only eight chicken nuggets, and they forgot two of the large fries for the order, not to mention the fries that were added were old and cold. Service was fast and the workers were friendly but overall disappointing for almost fifty dollars. read more

Wendy's - Fries - Fast Food Near Me - Peyton, Colorado

We got great service. The manager melodee gave us extremely great service will be back

How can you all get worse?! Overcooked burger on a dry bun! Leaving the buns uncovered in thAIR, drys them out! What hell! And quit overcooking the burgers! They look like hockey pucks! Get manager in there that can actually manage people! read more

The employees must be big slobs and wipe their hands on their pants. Never put a napkin in the bag.

This is the first time I've eating and a Wendy's in approximately six years. I must pleasantly surprised. I ordered a bacon cheeseburger meal, and my meal was delicious. I ordered the meal via drive-thru, everything I ordered was correct except I didn't receive any napkins (I didn't realize until I drove drove away). This made me a little inconvenient, since I was eating in my car. The next time I am having a fast food craving, I'll definitely consider trying this Wendy's location again. read more

Wendy's - a plastic cup with a straw in it - Fast Food Near Me - Peyton, Colorado

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Always. Always out of the damn chili and potatoes. Take them off your damn menu!!!! Wrost Wendy's on the planet

Got food poisoning on Sunday talked to manager and learned it was not just me that day. This restaurant needs to close if they can't do any kind of quality control read more

Wendy's - Raw Spicy Chicken Sandwich Combo - Fast Food Near Me - Peyton, Colorado

Wendy's food has taken a severe dive. The hamburger is cooked way ahead of time and looks like a piece of jerky. The size is 2 1/4 " square and 1/8" thick. The cheese won't melt because it is never warm enough to melt it. I will never eat at a Wendy's again I gave them a couple of tries and both times, epic fail. Not wasting my money such poor quality.. The one star was for the employees who were pleasant and the food was ready when I pull up to the window. But then, if your not concerned about serving warm food you can prepare ahead of time and not serve any hot food. In this economic down trend we will all choose on quality and avoid ever trusting food from a company that degrades their quality to this extent. read more

They were super nice and understanding about a problem I had and helped me out and we're cool about it instead of being angry :)

Bad service, long wait just to get plastic in my order that did not look appealing. I suggest you avoid this location.

Just left their drive through. The girl that took our order was less than kind. Trying to hurry us through and interrupting, instead of actually listening to what we wanted. Got home to find out that they did not give us the sauce we requested, they did not give us a side of fries that we paid for and my daughters burger bun was completely burnt. How are they okay sending food out like this? I now understand why their ratings are so low. read more

Wendy's - Pretzel Bacon Pub Cheeseburger - Fast Food Near Me - Peyton, Colorado

I've been here countless times, and the service has only ever gotten worse. Today, Chelsea gave me the wrong order, forgot my drink, then I had to wait for five minutes before an employee stopped goofing off in the back to check in at the front counter. Their fries and chicken nuggets have gotten progressively more stale over the past month, and their service has also devolved. A week ago, I walked in, an older lady started taking my order, then she checked her watch, grabbed her purse, and left without finishing it! It took ten minutes for another employee to come up front and ask if I had been helped yet. If I didn't hear from friends who quit from here how bad it is to work here, I'd apply just to improve their food and service. Don't come here. It's not worth it. read more

Wendy's - a half eaten donut and a cup of coffee - Fast Food Near Me - Peyton, Colorado

Slow to get your food and customers service very bad . The lady closed the drive thu window in my face. Told be be with you in a moment.

Got a crispy chicken sandwich on what resembles a great value hamburger bun. the bottom bun was stale and the chicken patty was flat as a pancake and tiny hadn't been to Wendy's in years and now I'll never go back. bad idea read more

I had just ordered from here and the person at the window had struggles and mistakes taking my order then i had gotten my order and went home thinking not to check my order. My drink, which i got coke is watered down and they had no ice. Also, i had ordered a double bacon burger or baconater, and i got a biggie deal double cheese burger? do not recommend if ur in a hurry. read more

The line was super long during this hour of the day but all of the people seemed to work as a team and got my food out fast. Zachary was really fast on the register and ensured everything was done correctly. read more

Great breakfast. Fast service. Friendly staff. Big improvement from a couple years ago. Love their salads, but especially the breakfasts....biscuits and gravy is excellent read more

Not even sure how the food was, we never even got to order. We should have known better when we saw a long drive-thru lane and a packed lobby, but we took our chances. There was a line to order and a line to get your food. I could see the manager sifting through at least 10 receipts. We waited 5 mins in line and no food went out, so we decided to leave. By the time we got back to our car, the drive-thru lane hadn't moved and was completely around the building. They definitely need better management at this store! read more

Seriously? Like what the heck is this portion Wendy's? I didn't deserve that today! And the little punk at the window had an attitude when I was trying to order. When in the fast food industry you're supposed to at least try to be accommodations and answer people's questions. This little dude was mad before I even tried to place my order. 20211218 was the date and 0940 was the time. Horrible experience had by this angry customer. I'm beyond disgusted! read more

Wendy's - Breakfast potatoes - Fast Food Near Me - Peyton, Colorado

My and fiance don't go to Wendy's that much but when we do we get fucked over cause they can't get our order right. And it's normally breakfast time when we go. I always get Sasuage, biscuits and gravy but everytime I order it I never get my order and they give me a Sasuage, egg and cheese biscuit. I am lactose intolerant so I can't have dairy. I am extremely mad about the service. And will not be going back. read more

Where's the Beef! Sat in line at lunch for 15 minutes just to be told when I got to the window to order that they had no beef and couldn't take any hamburger orders! Really?? Then why wasn't there sign when you pulled into the drive in line that told you that to begin with? For some reason both McDonald's and Wendy's in Falcon have chronic issues with service and product availability. Better bets here are Sonic and Arby's. :( read more

My Wendy's experience was the best it's ever been and the only reason for that was josh. He is a very sexy mofo with blonde hair and a obvious shlong in his pants. I would do anything for that man. He is my idol and maybe with some flirting and the buying of gifts, he will come to love me as I have loved him. When I saw him standing in his Wendy's uniform making those fries, I was instantly perplexed by his beauty. He came up to me and gave me the best costumer experience of my life. 10/10 would recommend Wendy's for future people. read more

Be aware that the person handing out food from the drive thru window is not wearing a mask or gloves.

2 Medium Cokes were flat and there was no ice in cup, had to dump. Workers not wearing PPE.

Yet another reason not to eat in Falcon. 6:45 Pm and lights not on the display. Raining and I can't hear to place an order, which was not their fault. When I explained to the drive through clerk that the sign was off and I wasn't sure they were open, she states "yeah, he said something to you." Back talk seems the way it goes in falcon. Another location that I will not spend my money for food. This place is a joke and the manager should be fired. read more

A young man at the window had some of the best customer service I've ever seen in this industry so much so I had to tell him, come to find out he was the manager. Overall great experience. Someone give the night manager a raise! read more

Got a salad for lunch at work, when I open it it was all nasty and old looking .Dried out and brown , the salad was wilted and the apples brown ,I just threw $8.00 away ! Is there any place in Falcon that serves fresh food ! read more

Great everytime I go! I usually get breakfast here and I think the servers name was John but he is super nice. They aren't always the fastest but they are still quick and always have excellent quality. Highly recommended read more

It's a Wendy's, but they're actively competing to be the slowest Wendy's in the world. The staff is very friendly and the food is standard Wendy's food. Nothing strange. It's warm when it is ready, but why did I wait 45 minutes at Wendy's for fries and a burger? Again, there's nothing wrong with the food, but if you're thinking about eating at a Wendy's you'd probably save time by driving to a Wendy's in Denver. read more

You know it's crazy how many times you can mess up a order when there's only one car in the drive thru and a empty lobby, what are you guys doing back there ? Stumbling around jackin it, blind bats and screwballs, train your workers better... such disappointment read more

They suck here. So bad. I always ask for no ice in my drink. They put ice in it every. Single. Time. Today in particular, almost my entire drink was nothing but ice; what's more was the chili was nasty. This is why fast food does not deserve $15 an hour it's almost like they're not even trying. This is not a hard job, I know, I've worked there. It's fool proof, yet this location messes my order every time. read more

Wendy's - The ice they gave me. I asked for none, yet got extra. Wow Wendy's. Good job - Fast Food Near Me - Peyton, Colorado

Took about 15 minutes to get my food on the drive thru only to get nasty cold fry's that tasted like old oil. Burger was nasty too. 10 out of 10 don't recommend! Save your money and go eat at home. read more

Horrible customer service in Drive thru. Incredibly rude ... she couldn't hear in Drive thru and decided to be incredibly rude and talk back. I use to come here as it's the only Wendys near by.. never again. Can not stand rude people. read more

Long drive thru lines and food is usually wrong. Last time I was here waited 20 minutes in the drive thru line. When I finally got my food it had onions after requesting none. No napkins, ketsup in bag which should just be standard for fast food. read more