We went there after convincing ourselves that it had to be better than the last time we went, and…read moreit was worse! Dad and I were quite disappointed. The chicken was overcooked and the fries were cold. Dad got the lemon pepper chicken fingers, and they were too lemony tasting. The restaurant stank! Plus, it was crowded with tourists who were traveling through Jackson, and this restaurant was a poor example of what Jackson had to offer.

Service was good, prompt. Food was great. Order was correct. Staff was super nice!read more

Cashier took our order ,she was very nice.she went to take care of drink station while we waited…read morefor our food,she was touching trash and went back and bagged our food without washing her hands first.my husband said something to her,she then washed her hands and put gloves on to redo our food,the food and sweet tea tasted old.always practice good hygiene especially when working with foods,not worth making people sick.I love Hardee's,but we will never go to this store ever again.

OVER 20 minutes Drive-thru Two meal boxes and shakes took…read moreover 20 minutes. At least they made sure I was "Pulled Forward!" Too many great places available to stop here again!!!

30 minute wait for this. Used the app to speed up the process and when I arrive there's a line. No…read moreworries. I get to the window quickly enough given I had several cars with big orders in front of me then I proceed to spend over 15 minutes in line, food in the bag mind you, at the window itself. First guy asks if I want sauce and I say sure. I remind him of the drink and he says OK then walks off. No explanation. I sit and wait. Another guy comes and asks if I want sauce I tell him Fire but remind him of the drink too. Iced coffee. He leaves and then I'm left sitting there... I see the line grow behind me. My food is sitting there. No one has communicated anything. A customer goes in the building as the first guy who asked me about sauce, pants sagging, comes from out of the back but he doesn't acknowledge the new customer and that customer walks out. If I hadn't already prepaid I would have driven off too. 2nd guy comes back to the window after another five minutes confirming the iced coffee and I tell him it's been literally 30 minutes in the line and half of that at the window. Give me a tea and I'll go. He apologized and did that but after paying 12 dollars+ I get back and the only thing worth eating was the hard shell taco. The street tacos above are burnt on old shells. The burrito was full of mostly beans so I tore that off and what's left is cold beef residue. They wasted my time and money and I recommend anyone in South Jackson not go there. It was the better Taco Bell option in the city not even two months ago and I've let little things go, but this is unacceptable. Employees sagging pants, not communicating, and then everything is piss poor quality. I'm not expecting 5 star at Taco Bell but again this is robbery.

I got a taco fry box and another thing of nacho fries, they put about 5 fries in each box, and was…read morehanded my frozen drink that was half full and had soap in it. The guy that handed to me just smiled at me when he handed it to me.

Five of us met for lunch. We had the pork chop dinner, loaded bake potato and two different salads…read more Every was delicious!

I had the filet which was cooked to perfection. Very tender and tasty. My husband ordered the…read moregumbo, but it was a little too spicy for his taste. The mac'n cheese and the brussel sprout hash were both delicious. Service was good. The decor was fun!

Horrible the service was awful never going back couldn't eat the chicken it had something on itread more

best Oreo blast i've ever had! i asked for extra Oreos & they understood the assignment. I…read moreappreciate them bc I'm from AL & i go to sonic & ask for extra Oreos & it's always a no for me. job well done & service was fast & warming! Keep up the good work.

Went for the first time today after seeing such promising things online. Food was amazing and…read moreservice time was speedy. My girlfriend and I got the BBQ Nachos and the Irish Burger, we can't wait to come back try whatever else is on the menu.

To start, this is a food truck. The crowd is large, service is not fast, and the food is excellent…read more They got my order wrong, but what I got was very good. The server wasn't friendly or helpful. When I go back I will be getting the Double Smashburger. It looked amazing!

The three Barbacoca street tacos with rice and beans (close to $18.00) was literally the best…read moreauthentic Mexican food I have ever eaten in West Tennessee. This experience transported me back to sitting at my grandmothers table or with family in Mexico. I 100% highly recommend this business. Just know, they only take cash. Absolutely worth it, don't pass this place up!

CASH ONLY So I…read moreconvinced my buddy to go here for lunch because it looks really good. He said, "if they don't accept AMEX I will kick your teeth in." When we arrived to the place there was a piece of paper taped to the front door that says CASH ONLY. As much as I wanted to try out this place I got my teeth kicked in instead and we decided to go back to our old comfortable place Los Portales.

As all of you know I keep my reviews 100% honest. This was my first time eating here and the food…read moreexceeded my expectations. The onion rings were one of the best i've tried so far. they were crispy but not greasy. The burger was very good it wasn't over or under. I also enjoyed the twister fries. Every piece of food is made in house and the service is exceptional . Our server was very attentive and knowledgeable.I would come back whenever i'm in jackson

Atmosphere, homey cozy settings, depth, remarkable service, food was Good got full quick, we really…read moreenjoyed our experience had the boss man and Memphis dog for the boss man burger ask for lettuce and tamato's on it as well

Service was EXCELLENT. I had a problem with the App., went inside and the 2 young ladies were…read morehelpful and gracious. The food on the other hand.... What happened to the portions? Chicken looked like Tenders had been cut in half, lengthwise. Fish looked like it also was cut in half, crosswise. Slaw was good and hush puppies were too. Better get on the ball..CAPTAIN D's opens NEXT WEEK!

We went through drive thru for lunch & it turned out to be a very bad choice. We got everything I…read moreordered but when I stopped to drop off my husbands I got to see the nasty mess they called food. First of all I noticed one plate had only 2 shrimp instead of the 6 it's supposed to have, so I called them and she said they would fix that. Then I see the fish in the other plate, and the fries...GREASE & TOO HARD to eat. I'm still not sure if it was over cooked or if it had been over cooked and just sitting waiting to be purchased. They should've been ashamed to even box it & send it out. It was awful!! So we go in back to Long John's and inquire on getting fresh cooked food, but because we had already left they were only replacing the shrimp. What?! They seen the mess they sent with us, but didn't feel the need to fix the problem. Fresh food with less grease would've been nice real nice. But they did NOTHING,but send us on our way with this mes. Years ago this was a great place to eat. Definitely NOT any more. Had a video of the greasy mess but couldn't post it.

Went to Popeye's on Royal Street Jackson Tn tonight and again they messed up my food order. I…read moreordered spicy chicken, I got the Classic. I did not ask for gravy in my canjun rice, I got gravy. Almost every time I go this place they mess up my order. I'm outraged. I'm even more outraged that when I spoke to the manager about the problem ,he pretty much tells me he doesn't care. I was upset that again they messed up my food order and that I'm pretty much done with them. The manager tells me "Well don't come back". I would think he would be more interested in fixing his company's problems and keeping customers. Mistakes do happen from time to time and we are all human but almost every time I go to this business they mess up my order is not acceptable.

My wife and I placed an order through the drive-through about a month ago. There was about six…read moredifferent things on that order when we got our order finally ...every one of the items had something wrong. Either we didn't get what we asked for or it was made wrong. I did a review on their website using the receipt information and asked for their Popeyes home office to contact me, but no one ever emailed me or called me about it. I imagine they're probably getting complaints about this store all the time and probably just don't want to take the time to address them all. Their current one star rating suits them well. Hopefully one day they'll get new management /staff who will actually care about their customer orders.