I received friendly service from Mariah, the bathrooms were clean, and the kids meal toy was cute. Those are the positives. All I ordered was a kid's meal with a hamburger (I specified a cheeseburger without the cheese just in case). I asked if it would come with catsup, pickle, onion, mustard and was told it would. I took a bite and there was cheese on it and no onion, pickle or mustard. The bun was too big and too thick for this size patty and it tasted old and didn't have a good texture. The apple bites no longer come in a bag and are cut into small, weird shapes and sizes that you have to dig out of a cup. A little kid wouldn't have fingers long enough, and it was pain for an adult with a little kid appetite who had to drive and eat. I think the quality of food at Wendy's has gone down in recent years, which is a bummer because it was always a safe choice years ago. read more

After I just credited this location for not screwing up my orders that are placed thru the app, they SCREWED UP MY ORDER!!! So by the time the wrong items were taken back to the restaurant,re-made and brought back home, all of the correct items were COLD read more

They forgot the fry's and added extra onions when I specifically said no onions. Don't recommend

Would be a zero if it could. Staff is disrespectful and lazy. Food is garbage. Horrible service

Food is always good here but the service is even better, they made sure we had fresh food and it's much appreciated!

After ordering they told me to park in a specific space to wait for food. After fifteen minutes I went to ask what happened. They said they threw my food out because I wasn't where they told me to park. I asked them where and they pointed exactly to where I was parked. They did give me a new order but still acted like I screwed up read more

The night time crew is led by Annika is the worst and she particularly rude and slow and purposely held my food for 20 minutes until I finally asked if it was mine and one of the kids handed it to me!! I've waited in the drive thru at 1030pm with no one around and she had me pull up and wait 25 minutes!!!! I'll never go back!! read more

The remade food was acceptable and they refunded my money, but they served me chicken that was literally raw and I've felt sick all night. read more

Wendy's - Raw Spicy Chicken Sandwich - Burgers Near Me - Holly, Michigan

This place catches alot of crap from people locally. I've had nothing but your normal fast food experience. I've found the staff pleasant and eager to please. read more

Always missing items in bags.. today I had to pull foward and wait for almost 10 minutes just to get home and find out I was shorted 2 10 piece nuggets..but they did remember the dipping sauce.. so there's that read more

Horrible service, had music blasting as they took our order and didn't get half the order, very rude while taking it and was rude when we got to the window and questioned the order. Also took a while to get the food and the fries were cold read more

Nice combination of a dirty restaurant and low grade staff. Food was okay but looking at what's going on in there... not again. As a bonus, one of the female staff was throwing some curse words around- classy. read more

I have been to many Wendys and had good service and food but this review is specifically on the Holly Mi Wendy's. BEWARE this Wendys has changed to one of the worse Wendys I have ever been to. Had two terrible encounters. First encounter service was really slow and burger was gritty and terrible but decided I would try again down the line. 2nd encounter didn't even get a chance to order. So was waiting in line to order for 5 minutes and no one was even a head of me so I said Hello to the speaker? Rudley I was told sir if you don't like the wait I don't know what to tell you im training new people. I said you could of at least said sorry sir im training new people please hold. She started arguing with me and I left without ordering and staff was yelling at the window dont come back. This Wendys clearly does not care for their customers and never been treated so poorly ever. read more

So normally fast food isn't fast anymore and I get that. Understand fully being short staffed or that training is going on. However this wasn't about short staff or shipping problems. This is simply about a restaurant worker not treating a customer as let alone a customer but as a human being. 15 Minutes we waited for fries. Two separate orders left prior to having to go into the store and get my food. Upon walking in they are bagging the order and it's then placed in the drivethru area before anyone acknowledge I was at the counter. At that time I said exactly what was ordered, explaining the time we waited. Then they confirmed with the drivethru worker and then and only then we were allowed our food. Needless to say this isn't the first time. Four staff members working that I could see. All team members with probably the poorest appearance of a food worker I've seen, food on the floor, lobby dirty and so on. Four people is enough. I've opened fast food myself with just a manager and worked through a morning rush. It's just about how hard you're willing to work. It's not an easy job and I get that. But you make the choice to take pride in your work or not. Unfortunately the attitude of the drive thru worker ARIEL we won't be back. To the young person who handed me the food. Thank you. Other two staff members working hard as well and had no idea we were even parked. This drive thru worker was able to have a conversation with the car behind me and get them there food timely. But not communicating to the staff about a customer parked and that should have been made priority. Very disappointing. read more

This place is a complete joke. They need new management. It's either super slow or they get our preset completely wrong.

I wouldn't even give them 1 star if that were possible. Got home and was missing half of my order. I called and told them this and the manager said he packed all orders and that I was a liar and hung up. Called repeatedly would not answer- just let it ring and then picked up and hung up the phone. Drove back and the manager would not come speak to me. Finally he came to the window, yelled at me and tried to give me only $34 of the $51 I paid. Locked the window (I just wanted to speak to him about the issue) and kept saying he would call the police on me. Uh, for what. The most wonderful guy at the window managed to get my full refund and said I shouldn't have been treated like that. Don't go here. If they miss things on your order the childish manager will call you a liar. read more

DO NOT COME HERE. i have gone her a lot but the past five times i have gone and asked for ranch they haven't given it to me! there ranch is so good but there service is not. there chicken nuggets aren't the same without ranch. i am very disappointed, and upset. read more

I'd give them less if possible. Rude staff, terrible food and their fries (how hard is that) are literally pale and soggy every time. They better do an overhaul on this Wendy's before they tank. This location is horrible. read more

Went for 2 junior bacon cheeseburgers and some nuggets at the drive through at 10:30pm. Gave us our burgers and had us pull forward to wait for the nuggets..no one in front of or behind us the whole time. We waited for probably 15 minutes and then drove back around the building to the speaker. The worker said "sorry we are waiting on your crispies", we pulled back up to the window and they miraculously had the nuggets ready, oh with a free fry for our troubles. Got home and all the food was cold except the fries. They close at 1am too so it's not like we were rolling in at closing time. I am very disappointed with this Wendy's in general. The time before that I ordered a baked potato in the middle of the day and was told it would be a 30 minute wait. read more

If I could give this place zero stars I would. The service was horrible. They gave me a salad that looked like it had been in the garbage. The lettuce was wilted and slimy. I proceeded to take the salad back to the restaurant after I opened it and saw how nasty it looked. The manager came to the window and have the worst attitude ever. She tried to give me another salad and when I told her I wanted my money back she gave me more attitude and slam my money down on the window. I will not be returning here and suggest you take your business elsewhere. Because the town is so small you would think they would have better customer service. Especially since a lot of the customers are locals and return often. I wrote Wendy's to resolve the matter and they offered me a gift card. I still love Wendy's but will not be returning to this particular one thank you. read more

Wendy's - The horrible salad they served - Burgers Near Me - Holly, Michigan

This is the single worst Wendy's I've ever been in, as the food is horrible. Is anyone at Wendy's paying attention to this location? I love Wendy's when it's done right. Lunchtime at Wendy's on Hill Rd. in Flint is prime example of 'done right'. This one - fire them all. Wendy's, please come save this location! I need a single w/cheez that I can enjoy read more

Avoid this Wendy's at all cost. The manger is extremely rude as well as her employees. A complaint will be filed through corporate. I've never had such a terrible experience in my life. read more

Overall this was a good experience, the food was made to perfection and the lady and cook that were working at the time were absolute angels. The only complaint I had was I asked for a metric ton of ghost pepper ranch (which is one of the best sauces on earth) and they only gave us 4 I was looking for more like 8. Thank you wendles for the great nuggets nothing was raw like some of the other reviews. :) read more

Very disappointed in this store. They served my son and I fries that were old and recooked. They were inedible. This is a health hazard. I tried to call the store and they didn't answer the phone. It went to voicemail. Voicemail? Really? read more

I work the night shift at a hospital and every time i stop here after a long night the staff is so wonderful. The closing shift people are the BEST and always wish me a good night with a smile. Tonight the manager was so sweet. They gave me 4 sides of honey mustard when usually I get one. Just the little things :) great job closing shift. read more

I like Wendy's alot but I have to say thier chili is terrible! It used to be good but now it is worse than canned chili!

This place is a joke out of chili after 8 on a regular basis, asked the kid how late you open, He says 2am I said why don't you make more. He says its too hard not kidding!!. Got crackers once that were so stale, I had to spit out not exaggerating !.They don't rotate product very scary !!!. read more

This place is a place of shit!!!!!! I've ben there 4 times in a row I've either gotten the wrong food, or have to wait 15 minutes for a dam cheeseburger! Today I got a COLD chicken sandwich I thought maybe you may get it right but It's obvious this is not a place to spend any money!!!!!!!!!!!!!!!!!!!!!!!! read more