Leaving review on behalf of my husband who received an exam and skin treatment for the pre cancer condition. Dr Roberts was extremely thorough, most thorough examination he ever had in life, dr was caring , gave great meaningful advices, did treatment for suspicious areas , reassuring and the whole experience was fantastic . Treated like he was most important person in world in the whole time of this NOT rushed appointment! Thank you so much!! read more

It's all about money with her. She said I had cancer without even testing it. I went to another doctor who said, "no one can say cancer without a test." He tested and it was NOT cancer. When I went to check out at Robert's desk, the woman there wanted me to make an appointment for the "cancer" removal and wanted me to pay for the follow up. When I gave her my AmEx card.. "Sorry, we don't take that but I do see a Visa card in your wallet." "That's my business card, can't use that for personal use!" Really...?! She saw something in my wallet? Roberts=$ read more

She requested that I pay 1/2 the cost (400$) before the next appointment for a laser facial. I wasn't feeling well the day I went so I didn't want to do the facial. She was upset. She said let me just do Botox. Most doctors will tell you where you need it and give an estimate. She just did injections without telling me where or how much and charged me over$700 read more

Dr. Wendy Roberts is great. She was thorough and spent the right amount of time with me. I was super excited to have her as my Dr because she has amazing credentials. Also, my experience with the staff and setting up an appointment was easy and professional. The staff and office are very important to a successful office visit. Thank you Dr Roberts! read more

Horrible experience! Waited 45 minutes and Dr. Roberts did not explain the treatment plan at all no directions, no explanation of side effects at all even when asked point blank basic questions about what I'm going to be given. Shifted the conversation to consent forms. And waited another thirty minutes to sign one iPad consent form to be given a sample pack of medications again with no directions FROM ANYBODY much less the doctor. Worst experience at a doctors office I've ever had. If I could give zero stars I would. read more

I recently met with Dr. Roberts for the first time to go over a chronic five year undiagnosed problem involving an acute skin irritation. I had consulted specialists over the years, including multiple Dermatologists, allergists, primary care doctor, rheumatologists and a neurologist and a had a biopsy, all came up with NOTHING. They all recommended I see another specialist, I was left with a "rash-less itch" effecting my scalp, ears and chest. Dr. Roberts suggested I go on an elimination diet because she suspected it could be a food allergy. I actually doubted this diagnosis but I was desperate so I went on the elimination diet which isn't fun, I noticed no improvement for a week and a half andI had little confidence that it would work. Then suddenly the itching ceased!!! Basically a 90% improvement!!I It's been a month now. I have added back things on the elimination diet and I am now convinced it is a reaction to something that I am eating. In my first euphoria of not having the itch. I estimated it was 90% better. I would now more accurately, describe it as varying day-to-day depending on what I've eaten from 80 to 90% better which is still an incredible improvement on my life because it also had a positive affect on my sleep, aches and pains of arthritis and seasonal allergies. All have gotten noticeably better. In hindsight, it seems like a simple solution, but apparently it wasn't that simple because all the other specialists for five years simply recommended seeing another specialist. I owe Dr. Roberts great debt of gratitude. 5 stars. read more

Dr Roberts is a great Dr. Takes her time with her patients. Dr. Roberts is skilled and I actually enjoy going to have various procedures performed. I highly recommend Dr., Roberts. Eva G. Patient read more

Dr. Roberts is extremely knowledgeable and knows the latest procedures and treatments. Her office is run well and efficiently. Dr. Roberts is upbeat, positive and professional. I would recommend her first for any skin condition. Sybill Allen read more

DR. Wendy Roberts, from the moment I called for an appointment, I was meet with the most amazing receptionist, with the best customer care skills ever! Dr Wendy is amazing ,she listened to all of my concerns and was very knowledgeable on how to correct them. Very excited and looking forward to working with Dr. Wendy. read more

My first dermatology visit was a wonderful experience! Dr. Roberts was so professional, kind and personal. She answered all of my questions in a caring way and made me feel like I was her only patient. All of her staff were friendly and attentive to my needs. I would highly recommend the services of Dr. Roberts. Dana M. read more

Dr. Wendy Roberts and her staff was wonderful on my two visits. I drove over a 1hour and half each way to receive services and brought an additional patient my friend. Honestly that's how comfortable they made me feel. Dr. Wendy Roberts skilled expertise in facial improvement greatly enhanced my appearance and I am extremely happy with my results. I highly recommend her and I will be bringing my niece from Canada for the same procedure as well. read more

Dr Roberts is a well-educated provider who keeps up on the latest advances in dermatology. Her attentiveness, active listening and genuine caring is what sets her apart from others. I never feel rushed during my visits. She has such a positive attitude and great energy about her. Her staff is friendly and helpful. She provides immediate access to her after any procedure via text, which is comforting to know she will be there to answer any questions. I highly recommend her for aesthetic, hair loss and general dermatology needs. read more

If I could give Dr. Roberts 10 stars I absolutely would. My family lives in LA and we had a Zoom call with Dr. Roberts for my 7 year old daughters reoccurring skin issues. Dr. Roberts confidently addressed the issue and was warm, compassionate and very efficient in her analysis. I can not explain enough the immense relief I felt after my consultation, after all these years we were finally able to get some solid answers. Dr. Roberts also took the time to advise me about a personal issue, and I will be making the drive out to the desert just to see her in person. If you are looking for a world renown doctor who is so knowledgeable and friendly, then Dr. Roberts is the doctor for you. read more

First of all, online, it said the consultation was free, but once. I had my procedure done on my scalp,that $500 was added to the fee of the procedure. I had a reaction to the procedure that was done to me. My eyes were swollen shut. I call doctor Roberts and she told me that she will not see me, beause I didn't have an appointment Under dire stress, I showed up anyhow and she did see me. She gave me a steroid shot and antibiotics if the reaction was a normal reaction. I don't think she would have proceeded in that fashion. It was a horrible experience and a caution. Anyone and everyone not to go see this woman. read more

I highly recommend Wendy E Roberts if you want to go to a dermatologist who actually really cares about helping you with your skin problems. When I went for a consultation, I could tell Wendy really cared about helping me fix my issues with rosacea and made me feel so comfortable. Not only Wendy but the whole entire staff there was amazing with how they welcome and treat their patients which makes the atmosphere feel so much more comforting. read more

Dr. Roberts recommended a biopsy on a small scab I've had on my chin that never completely heals. My primary doctor had previously dismissed my concern. Since I did a lot of tanning in my youth, I've had reason for concern. read more

I want to start off by saying Dr Wendy Roberts Staff is Beyond Amazing! Her staff is accommodating and efficient. I was needing an appointment last minute but they were able to fit me in. I was referred to Dr Wendy Roberts and let me tell you, She exceeded ALL of my expectations and really went above& beyond. I've been to other Dermatologist and they are just ok. But if your looking for someone to work hard for you and go above & beyond, Go see Dr Roberts. Thank you again Dr. Roberts 5STAR SERVICE!!!! read more

I went to Dr. Roberts for a questionable spot on my hand. Not a big deal but worrisome before going to Hawaii on vacation...lots of Sun. I was tickled to be able to get an appointment in a timely manner! She and her staff are very professional AND friendly! I appreciated every aspect of my appointment. I will return and made an appointment for my husband, as well! read more

Dr Roberts was extremely knowledgeable, delightful, and most importantly professional. Highly recommend!

I've been a patient of Dr Roberts for several years since I moved to the Desert. I was diagnosed with skin cancer prior to moving here and I could be happier with the diligence and personal care that she and her staff provides. No matter how often I call when I have a concern, they always get me in right away and are always so gracious and happy to see me. all of the fillers and procedures are the best in the world. I look forward to improving my skin while taking care of my skin cancer h keeping upm read more

I realize this is a lenghty review but worth the read.. The situation with Roberts, after posting a comment on the local NEXTDOOR site, is that I'm not the only one who has had a similar experience. After several attempts, I have not received my entire records and the ones sent to the Medical Board were not accurate or complete. The only copy of the supposed estimate was sent to me by my credit card company which interestingly enough, was not sent to the Medical Board or given to me. I could not do the procedure because of medical issues. I was refused a refund, stating that the ESTIMATE was a binding contract. I also could not transfer the amount to someone else. What difference would that make and why was that specifically stated in fine print??? I trusted the doctor and her assistant Yolanda to tell me what I was signing since I did not have my reading glasses with me. I was told I needed to pay the full amount at that time, so that I wouldn't have to deal with it when my procedure was completed. However the fine print stated I could have put down a 10% deposit which would have been $400 instead of the $4000. The doctor's reply to my review was that I was a disgruntled patience. I think that was very obvious. Instead of being a true professional and replying in a professional manner I was threatened with legal action. " I would be dealt with" Their reply shocked me. Instead of trying to resolve the issue privately, this negative review was generated as a result. I would hope my detailed comments will alert someone else to what could happen to them. Trusting in a medical professional means everything to all of us. After all this is what Yelp is about.... read more

We have been a patient of Dr. Robert's at her Rancho Mirage office off and on since 2004 while residing part-time in Palm Springs and Los Angeles. We originally saw Dr. Robert's for an odd rash on the stomach that turned out to be caused by one of our small dogs. It was diagnosed correctly from the start and resolved perfectly. We have since been seeing Dr. Robert's again for the last 2 years for reoccurring pre-cancerous skin growths, primarily on the forehead. Long story short--- we also are part of the Cedars Sinai Medical Group (and hospital) in Beverly Hills for 20 + years and are used to the BEST doctors and surgeons in Southern California. We do our research and with our great health insurance and location, we seek and demand the BEST! With that said, our Cedars Sinai dermatologist had us coming in every 3 months to burn off the pre-cancerous cells with liquid nitrogen which was time consuming, repetitive and hurt. We would always ask the doctor about a special cream another family member had used (on her entire face) many years earlier and we wanted to try it. The Cedars dermatologist didn't really listen and just said to keep coming back every 3 months for the liquid nitrogen treatments. Fast forward a few months later, we were back in Palm Springs and made a visit with Dr. Robert's for the same condition on the forehead. Without us asking or mentioning the specialized treatment cream, she recommended it which is called Aldera (imiquimod) and is used to attack abnormal skin cells etc. It's a 30 day treatment and the skin looks dry, crusty, inflamed and scabby at the end, but WOW afterwards the forehead skin was so smooth, soft and clear! We are completely blown away with the results and wish our other LA dermatologist had recommended this years ago. We are always pleased that when we go to Dr. Robert's office, we are attended by her (for medical conditions) and not by a Physicians assistant or Nurse Practitioner as is the case more and more now both in Los Angeles and the Palm Springs/Palm Desert/Rancho Mirage areas. Doctor Robert's is a graduate of Stanford Medical School and we are privileged to have her as our Dermatologist in the Desert area! Thank you Dr. Robert's read more

Moving to the Palm Springs area from Carmel and having to find a good Dermatologist to replace the one left behind, thought it would be hard. So in reading on some of the Dermatologist, the pros and cons, I decided on Dr. Roberts. 1st appt. was greeted promptly, realized I had forgotten my Medicare card. Christina solved that quickly and graciously. Victoria and Yolanda both so pleasant. Dr. Roberts, listened to what I had to tell her. My main concern is to keep skin cancer at bay. My body scan showed no new out breaks. She is peasant to talk with and her staff members I met, seemed very happy to be working with her. That speaks volumes. Sunscreen-sunscreen-sunscreen read more

I highly recommend Dr. Wendy Roberts. She is a beautiful and caring doctor. I am 79 years old and have never had any facial work done except for an occasional microdermabrasion. Dr. Roberts recommended a liquid facelift which would include three treatments. I am very pleased with the first treatment and am looking forward to number two this week. You will not be disappointed!! She is the best! read more

I experienced a recent medical urgency, and was able to be examined by Dr. Wendy Roberts on the same day. She worked me into her busy schedule and spent ample time examining my symptom and discussing it with me. After I was examined by another specialist who's field of expertise was better suited to my symptom, I called to report the diagnosis to Dr. Robert's office. Much to my surprise, she called me back just to say how pleased she was by my good news. This was my first visit and I found Dr. Roberts to be a very qualified and personable physician. I highly recommend her services. -Danae D. read more

Dr. Robert's and her staff are just great! It's hard to find a Doctor that is so incredibly compassionate yet excellent at her profession. The office visit went as smooth as it possibly could. The office is run with efficiency and professionalism. I would highly recommend Dr. Robert's. read more

I'm a first time patient with Dr. Roberts. Although I'm unaware of any particular problem, I wanted to be established with a dermatologist for periodic exams since I live in the desert full time. The staff was very welcoming and efficient prior to my exam, and Dr. Roberts was friendly and did a thorough check. I was greatly pleased with my overall experience and have a high comfort level for continuing as a patient with this practice. read more

Dr. Roberts is such a pleasure to see. She's warm and welcoming. She's professional and her office is nice and tidy. All of the ladies that work in her office are complete dolls and so very helpful. I've always been treated with the utmost respect and I am never disappointed. I would absolutely recommend Dr. Roberts to my friends, family & colleagues. read more

This doctor is not going by Patients Rights rules. More involved with promoting herself than tending to patients issues.Takes fees upfront with no explanation of the procedure or asking for a Consent Form and DOES NOT give refunds. The form signed for a so called estimate, says " ALL SALES FINAL". Not professional and has questionable office practices. Took 5 requests to get my Medical records that were incomplete and inaccurate. read more

Dr. Roberts made me look naturally younger & fresher ..An excellent Doctor ! I would recommend her to anyone who cares about aging beautifully and gracefully! read more

Wendy E Roberts, MD - Dermatologists Near Me - Rancho Mirage, California

I highly recommend Dr. Roberts and her staff to provide exceptional aesthetic dermatology. Both she and her assistant Yolanda addressed my skin issues and overall well-being in the process. I am a 100% satisfied client brimming with self confidence and joy at the results. read more

I was treated with no respect at all. Dr Roberts was phony and rude to me. She was clear she wasn't interested in wasting her time on a person who didn't want to be pumped full of fillers. She blew me off for 2 appts without a single phone call or apology. I would never recommend her to anybody!! read more

I highly recommend Dr. Roberts. I went to Dr. Roberts based on a recommendation from a friend who has been a patient of Dr. Roberts for years. The whole experience was exceptional, from the minute I walked in, the staff was very welcoming and attentive, and Dr. Roberts was a perfect combination of professional and personable! I have had horrible veins on my legs for years and finally decided to do something about it. While I am anxious to have them gone, Dr. Roberts explained how the procedure works and made sure I understood that this is a process, and it will take a few sessions, but what an improvement from just one session! She is an expert in her field and exceptional doctor. read more

I love Dr. Roberts and her staff. I have never been to a dermatologist who is so vested and genuinely concerned about my beauty concerns. I had hair loss and facial dark spots melasma is its proper name. Well not anymore thanks to Dr. Roberts and her team!! Summer here I come !! With sunblock of course. Lol Thank you again Dr. Roberts and staff. read more

I too, waited over 40 minutes for my noon annual body scan appointment. I was the only one in the office at the time. At 12:15 , a young lady walked in the door and signed in, who clearly was there for more fillers based on her current look. ( my opinion only). She was escorted in at 12:33 as I sat there unattended to. I got up immediately and went to the front desk and said I was leaving and that my time was equally valuable. The girl behind the desk said that the other appointment was for something different than why I was there. That was obvious, since I was going to be an insurance billing only....not elective and out of pocket. Clearly cash dollars matter here!! read more

Unsolicited spamming via text messages. Staff was unwilling to stop messaging. I had to call Verizon to get the contact info on who owned the SMS number Wendy Roberts was using. read more

The staff was so friendly and helpful. Dr. Roberts answered all my questions and was able to help me in so many ways. She has given me a boost of confidence and I know she and the staff are always a phone call away if ever needed. Definitely would recommend to those in need for a dermatologist here in the desert! read more

this is what this doctor did to my face. ive seen other bad reviews. I went there because the front desk lady said she was the best in the buisness and that the horrible reveiws were fake. Now i'm scarred for life. my profile picture is what she did to me after she told me not to worry about any darkening. the area on the side of my face wasnt even there before. now people stare at me. i trusted this doctor then she took 1400.oo from a disabled veteran out of work just trying to get rid of a little scar under my eye. she knew my situation took advantage of me and then at the end when i asked her why my face was worse she said she didnt see anything like i making it up. be careful of her and this practice I'm not trying to ruing anyones reputation just tell my story because i dont want this to happen to anyone else. i gave her two stars just to show that i'm not trying to cause a stir but id give her 0 stars if i could because she lied to me and then ruined my face after promising me she would help me. read more

Dr. Roberts really knows her stuff and is highly regarded by her peers. She has treated me for skin cancers and does an excellent job of removing them with little or no evidence (no scars). read more

Dr. Roberts and her team are a true gem of a practice! Traveling from Northern to Southern California for tattoo removal is not ideal but is something that I will do to experience Dr. Roberts' high level of professionalism and superior level of service. The results are amazing! In the future, if there is any other dermatology treatment I need (or want), I will go to Dr. Roberts. The office & staff Dr. Wendy's staff is as nice and pleasant as they come. While evaluating whether to go to Dr. Roberts for treatment (tattoo removal), her staff (I worked with Mari) was always responsive (series of email exchanges since I live in Northern California) and ensured that, when I came in for an in person consultation, if I chose treatment, it could be done that day - maximizing my trip to Southern California. Mari asked detailed questions in order to best determine whether Dr. Roberts could help. Upon arrival at the office, I was warmly greeted and offered water. Expecting a small paper cup, I was surprised by a nice large glass with a straw. This was the first of many little touches that help elevate Dr. Roberts' office environment & services. Going back to the treatment room, Mari introduced to the nurse who would be helping with the consultation. The nurse (I feel horrible I can't remember her name) completed the new patient intake forms without making me feel like a suspect being interrogated. Once finished, I was introduced to Dr. Roberts. She does brighten up a room but it's her professionalism that immediately comes across. She sits and ensures that she has full medical information and knows exactly your expectations/desires about a treatment. The procedure Prior to coming to Dr. Roberts, I've had 9 laser sessions to remove a tattoo. During my prior sessions at a different Doctor's office, never once did I meet the doctor. All procedures were done by a RN. For treatment, I was instructed to, at my option, apply a numbing cream to the area to be lasered prior to arriving for my appointment. The numbing cream was an additional cost to the treatment and the application instructions minimal. The actual treatment at the other office was just lasering and an icepack after as I left the building. In seeing Dr. Roberts, part of the treatment is their prepping the area - this made a SIGNIFICANT difference in my comfort during the lasering procedure and likely the results. The nurse applied a numbing cream (the same I previously had to purchased separate from the treatment at the other office). Once I was numb (you still feel pressure in the area), Dr. Roberts came in to do the procedure. Prior to starting, Dr. Roberts again checked to ensure that I was fully informed on the treatment process and whether I had an questions/concerns. During the lasering, I did not experience any discomfort (a notable difference from prior sessions when I was in such pain I had to take a break and was sobbing). The results This review is 13 days after my first session with Dr. Roberts. Already, I notice a significant amount of the tattoo (older black symbols surrounded by a newer colored flower) gone. After my 9 prior sessions at another doctor's office, the tattoo was still clearly visible: some of the symbols were slightly faded, some color was slightly faded and the outline was no longer definitive. I do have some hypo-pigmentation around the area but experienced this was prior treatment as well and is a condition that will heal naturally (and welcomed compared to the tattoo). Now, 13 days after my visit with Dr. Roberts, the interior part of the tattoo is almost completely gone and the color surrounding the symbols (the newest part of the tattoo) is significantly lighter and the shape less visible. I've scheduled my next visit (and trip to Southern California) and looking forward to my continued treatments with Dr. Roberts and full removal of the tattoo. read more