I asked this practice to do a 5 stage vetting of a horse I was looking to purchase which was based 7 miles from their practice. Unfortunately, the horse failed the vetting in the first 5min of the examination because it had cataracts in both eyes. The vet spent no more than 10min looking at the horse and explaining the issue. I've done a number of vettings before and have always been charged according to the stage reached by the vet and time spent. In this instance, the practice charged me £33.30 for the call out (a 5min drive down the road) and £107.83 for the failed vetting so I got a bill of £141 for a 10min consultation and eye examination. This is over 30% of the total 5-stage vetting fee (£329) despite the horse not even passing the first stage. When I questioned the cost I was told 'technically we should still charge the full fee but we've kindly reduced this for you'. I wouldn't recommend them for a vetting - there are other vets who will be more reasonable with their fees if the vetting does not go to plan. read more