I got a good deal on a nice acoustic guitar that was different from all the rest I like the store…read moreit was really cool

I recently joined a ukelele club and am a total beginner. I have been using a loaner owned by the…read moreclub but I've decided to commit to learning this instrument and went in looking to make a purchase. No one approached me as I sorted through their pretty good selection looking for one with a tone I liked. But when I was ready to talk business, they were ready to help. Helped me put together a package with a gig bag, tuner, capo, etc. Wasn't cheap, but I am happy with my purchase. A fun shop with people jamming together at the front of the store. Will go back if I ever need anything else even though I live in Ham Lake.

Ordered STAGG 14" Cymbals they showed as available OnLine, took them 3 days or more to contact me…read moreand say they don't have the inventory and they also don't know how long it'll take for money to be refunded. This was my first and last time I'll order from this shoppe. "Unfortunately, they have inventory issues sometimes" Seems to me like they were slow pulling my order and probably just sold it before pulling the order. Avoid this place.

Friendly, helpful and easy to navigate - only "problem" so any great choices. Highly recommendread more

I inherited a electric guitar that was not functioning properly. I was amazed at how fast they…read morediagnosed and fix the problem. They offer fast, friendly, hands on service. Very knowledgeable and most importantly I appreciated the service with a smile. I highly recommend this store. JP

The staff here are super friendly and welcoming. I walked in with an issue I was not expecting to…read morebe fixed that day, and the staff immediately fixed my instrument for me and had me out in an hour. They helped me learn about my instrument during the process and were very knowledgeable and musicians themselves. Overall great experience and decently priced for the work done.

Fabulous staff and customer service! I've been renting instruments from MMI for a few years now,…read moreand they always have the best quality options with fair prices. Also, I recently made the jump to purchase my own A clarinet, and Tori was incredibly helpful and kind throughout the process. Very happy to have had such a wonderful working relationship with this company!

I went in to purchase a LeFreque sound bridge for my flute. Amelia was incredibly helpful in my…read morepurchase. The owner, Mike, was friendly and showed me and my boyfriend around. I'm not local, but I will be back when I'm in town and will make purchases online in the future! I'm sending all my LeFreque referrals here! (Side note, any oboists should utilize this place!! Mike started the business importing oboes and will be an incredible asset to any oboists!)

This business seems to be badly managed. Messaged twice about lessons but have never heard anything…read moreback. Tried to order an attachment for my violin. They placed the order, never heard anything. Really wanted to like this business as it is local to me and I love music. Won't go to a business that clearly doesn't want mine.

Last year we were "thrilled" to find out our 10 year old wanted to play the saxaphone in the school…read moreband. We stopped into Cadenza and had the best experience. We rented an alto sax and the nicest guy ever explained what my son would need. When you rent an instrument for the school year, you pay in full up front. The guy made it clear that you won't pay a penalty if it's past the May deadline because schools have end of the year concerts etc. Near the end of the year we got a card in the mail telling us if we paid for next years rental we could keep the instrument over the summer for free. We did that. Also, a rental includes a yearly "tune up". While the sax was in the shop, our son announced he needed it TODAY for school. Of course. I called the store and talked to the woman who was repairing it. "Oh I'm working on it now, I could have it for you in 20 mins." Perfect

I live in a far-away city, but I visited Givens Violins on two different occasions (35 years…read moreapart!) while searching for a new instrument. Even though my instrument budget changed by factor of four between my first and second visit, I was treated with exceptional care and respect both times. (Do call ahead when visiting top-tier shops like this.) They have a fantastic inventory, from newly made to historically significant instruments and everything is perfectly set up. Claire Givens is not only a nationally recognized string instrument expert; she is also a thoroughly lovely person. Whether you are a professional player or a devoted amateur, make a special effort to visit this shop!

As fate would have it, I found myself 1200 miles away from my Wisconsin home in the deep South,…read moreplaying fiddle/violin shows on the Atlantic beach nearly every day. I needed bows rehaired and I needed a new bow to replace my "baby" while it sent away to get rehaired. NOTHING. There was nobody in the area that could help me out. I recalled visiting Claire Givens Violins about 4 decades ago. I've been playing for 52 years. It was a long shot (literally 1500 miles away) but I reached out to Claire Givens Violins and not only did they hook me up with some OVER THE MOON new bows, they rehaired my "baby" and did a remarkable job. Every single facet of Claire Givens Violins BLEW ME AWAY from their professionalism, knowledge, feel, vibe, service, honesty, and above all, LOVE for violins and the violinist (ME)! I give Claire Givens Violins TEN STARS on a 1-5 rating. Chris Cary

Visited Willie's today at their new address, 1381 Eustis St. St Paul 55108. What a joy. I was met…read morew/ professionalism and curiosity,.. got to play some fabulous Martins acoustics. Even a stupid question was treated w/ kindness (does the sound of that amp come in a pedal?). Incredible selection of acoustics, electrics and amps, all premium, stuff you don't see in other stores. I'll be back next time we're in St. Paul, might buy that Magnatone amp,...

I called first to get an appointment to see if they would be interested in selling a guitar for…read moreme. The employee told me to just come in before closing and they would look at it. I drove across town with the guitar and went inside. I stood by the counter and two or three employees walked by me without saying a word. Nate was there but he was talking to a different customer; he never even acknowledged my presence. Another longtime employee was at the counter and ignored me. I stood there about five minutes when a really nice employee helped me. He interrupted Nate to ask about my guitar and Nate said without even looking at me, even though I was 6 feet away, "I'm with a buyer, so not today." It was super demeaning. It made me feel small. The nice employee was apologetic and said, Nate makes those decisions, and that he was sorry. I told him that I did call first and was told to come down.I think he was embarrassed too. I have bought and sold several guitars and pieces of equipment at Willie's. Never again.

Service was timely, communication excellent. Hoyt inspected the instrument and gave a true quote…read morefor the work to be done, based on posted rates, prior to beginning the work. Very thorough and high level of expertise. The tone and playability turned out amazing!

I was recently gifted a 1960's era piano; it was in great need of some TLC…read more I had a guy from a different company come out and tune it and it still sounded like tin, keys sticking, pretty rough. Clearly it needed more help. So I called HILU Piano Service St. Paul. Hoyt came over and applied the necessary time and skills and brought my piano back to life. It sounds amazing !! Absolutely beautiful. I'm inspired now to keep my lessons going and loving this beautiful sound. I very highly recommend HILU Piano Service, in particular Hoyt. His love of pianos is evident in the way he plays, as well as the care he took with mine.