I find that I have had a bad experience almost every time I deal with BofA. Service sucks and they…read moreact like they are doing you a favor. Just canceled my accounts with them.

Yesterday 12/0125 about 1:45 pm My Mom and Dad are elderly . Dad couldn't hear the teller so my…read more mom answered her question was told know one ask her a question to go seat down. They were told to move to the side never got helped. They were both discriminated due to age also the Teller Patricia Sanchez was Hostile poor customer Service. As a former bank teller with Washington Mutal who Chase bought out they would have never tolerated this behavior. Chase Bank you need to do better hiring employees who have core values and customer service skills

This is the only Chase Bank in town so good or bad-this is it. Luckily, we like this branch. It has…read moreits own parking lot with enough spots even when it gets busy. We have not had long lines like someone mentioned. We have gone in and out, taking care of banking within minutes. The tellers and others we have worked with have been friendly and professional. I would definitely recommend this Chase Bank. It seems to be a decent place to bank.

The bank name has changed names 3 times in 7 years. I have had multiple problems with notifications…read morein which automatic payments come out, creating a negative balance. I have paperless notifications, text notifications and the app that allows notifications. When an overdraft occurs, I get no text, no email, no notifications on the app. I get a daily $5 overdraft charge. I get phone calls concerning possible fraud when I use my card but no notification when I can get charged $5 daily. I have tried to close my account over the phone because I moved 2 hours away but was told I needed to come in to close my account. Today I closed my account but I had to pay $95 in overdraft fees . This is a non-ethical bank.

Awful credit Union . ATM es down and I needed cash , atm doesn't charge for credit Union members ,…read morebut they treated me like I tried to Rob the bank . Stayed a cash advance costs etc , nit credit Union friendly . Stay away , no service amd they do not care about building business relationships

We needed services on a Saturday. The parking lot was packed and there was a crazy long line for…read morethe tellers. Luckily, there were 6 tellers & 3 working at desks and one at an information desk. We, normally, do everything online so I haven't been in a bank in ages. And after seeing the line, it will be a while again. I'm not a fan of BoA. But I have had one account and a credit card that I have had for about 30 years so we keep it for emergencies or when we plan to make a big purchase in a place where we can't get to our regular Chase bank. I would use this only for the reasons we stopped today. Our teller was very nice and did a great job giving the 4 stars.

Really nice. Place. They took care of me i love this bank. Everry. Time. I come every body is…read morereally welcoming