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McHenry, IL

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WellNow Urgent Care

2.2 (14 reviews)
Closed • 8:00 am - 8:00 pm
Updated 1 week ago

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9 months ago

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1 year ago

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1 year ago

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5 months ago

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1 year ago

The Manager here is AWESOME. She was so friendly and lent a helping hand. Would recommend coming here!!! Definitely coming back to this one

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2 years ago

Terrible service slow over 2-3 hours wait times even with an appointment Dr is rude no point going here

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2 years ago

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3 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

I made an appointment online. It was confirmed and instructed me to arrive 15 minutes early. They were closed. Really. Rude. Laura Conter

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Ask the Community - WellNow Urgent Care

Northwestern Medicine McHenry Hospital

Northwestern Medicine McHenry Hospital

2.3(32 reviews)
2.5 mi

WoW...in and out of the ER within 4 hours! That's a first. We waited 5 minutes to be seen. The…read morenurses and other attendants were kind and thorough. We saw the ER Doctor within 30 minutes. She listened carefully, ordered the appropriate tests and returned with her diagnosis very shortly after the last test was run. The waiting room was a bit dark, but clean and organized. The ER itself was bright & clean. Who ever wants to go to the ER. That said, if one must go it's great to spend the least amount of time and have people on the ball and getting things done!

This hospital and the entire staff do not deserve even 1 star…read more I went here for a cardiologist because I was diagnosed with an aneurism, saw dr harey on a Monday morning and was told I would receive a call in the afternoon with my apts that need to be scheduled. No call. It took me until that following Friday to get in touch with an actual person. By that time I was livid. A heart patient too. I requested a manager and got one and she settled everything out for me and scheduled my apts within 2 weeks. No calls or anything during that time on how should prep so I called scheduling again and was told no food or drink 4 hours prior. I arrived and was asked nothing to eat or drink for 12 hours? I replied yes I had a glass of milk around 11:30 pm because I was told 4 hours prior by 2 different people They cancelled my tests. I requested tonspeaknwith a manager and they sent out a doctor. An arrogant one at that and he kept interrupting me and talking over me u til I went off him and he turned and walked away. This place needs to be burned to the ground for incompetence and shear arrogance. Their care sucks. Their customers service sucks. And the office experience is terrible at best. Don't go here. You will get better care at a vet.

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Northwestern Medicine McHenry Hospital
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Northwestern Medicine McHenry Hospital Emergency Department - Northwestern Medicine McHenry Hospital

Northwestern Medicine McHenry Hospital Emergency Department

1.8(15 reviews)
2.5 mi

The long story short: The hospital staff themselves are great, but there is one specific person I…read morewanted to put a warning out about in case you go here, because he blatantly lies and genuinely does not care. The medical staff (nurses/doctors/surgeons) here very clearly care and are taking good care of the patients as well as being very knowledgeable, patient, and informative. However, the Care Coordinator Stephen Kim ("social" worker) has lied profusely and made the aftercare portion of this process a nightmare. His lack of communication and then intentional miscommunication are unacceptable, especially in his role. If you do go to this hospital and are in need of a care coordinator, you would be wise to ask for someone else. Other than this issue, thus far it's been a positive experience. We believed a lot of what he said until it was over a week in the ICU and very clear that he wasn't "super busy", just not being honest with families and causing excess stress on the patient that she literally can't afford/manage to have while recovering from this type of procedure. He repeatedly dismissed the idea that there was a Medical Power of Attorney form, despite it definitely being on file. He lied a lot about what was going to happen next, telling us it was "all dealt with and figured out before the surgery", even though it's not. He refuses to give information to the Medical Power Of Attorney, stating bluntly "I already talked to the patient about this", despite being informed several times that she's got memory issues. He does not care, is extremely impatient, and honestly has no business doing this kind of work if this is how he treats people. I am not the type to complain about medical staff being busy; I know they go through a lot. He has made it very clear at this point that he's too busy to even do his job, though, and has cost us thousands of dollars because of his lies and incompetence. I only post this to warn other patients; this isn't me venting on the internet or anything, just want you all to know who to watch out for if you end up in intensive care under his purview. The hospital staff themselves have been wonderful, but this person specifically has caused a lot of pain in an already painful situation. I'd hate to see anyone have to go through that without first knowing about it.

Worst hospital around hands down…read more My father got messed up for taking Statin Drugs He had to go to this hospital for something unrelated but at some point they tried to prescribe another statin drug to him.. Obviously they did NOT read his chart most staff is rude / doesn't really care about patients STAY AWAY FROM THIS PLACE seriously

WellNow Urgent Care - urgent_care - Updated October 2026

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