Drug test- they do not do them so if you need one for work, do not go here also they do not give…read moredoctors notes to return back to work and watch how they charge you because it is an office visit. It is not a specialist appointment they have overcharged us many times and we just caught it today

I've been to this location several times. I was always impressed with the care I received. Highly…read morerecommend. Of course the down side of any of these places is having to wait a while after arriving to get to see a doctor. For me it's worth the wait.

I'm surprised to see such negative reviews. Yes, I regard this as a fairly basic provider, but…read moreanyone expecting specialists doesn't really understand how these things work. As someone who cannot afford insurance that is literally more expensive than my mortgage (and with a $10,000 deductible--thanks a million b.o.), they are willing to work with me at a reduced rate. My visits to renew prescriptions and have lab work done are all paid out of pocket, and are affordable. I am very glad to be able to use them as General Practioners.

Very rude customer service. Staff refuses to check people in if they arrive 6 minutes before…read moreappointment even though they require us to sign a waiver that say you can arrive 5 minutes before. They argued that it's really 15 minutes before even though the waiver says otherwise. They weren't able to give me any documents a 15 before policy. Another issue is that I scheduled an appointment to see a pediatric doctor for my doctor but when we arrive so was told one wasn't available and we ended up seeing a primary care doctor that had no idea how to answer our questions regarding her problem and actually resorted to google. More importantly, staff argues with you if you ask them to wash their hands when they enter the room you're assigned to.

Seriously the fastest I have ever been In and out of an urgent care. The staff was wonderful the…read moreprovider was thorough and so helpful with my care. I was in and out within about 30-40 minutes.

Quick, efficient, nice...I am glad they have reopened. I would advise anyone to go there. Thank you…read moreMercy.

I have never been as happy with a doctor as I am Dr. Ibirim. Sincerely, he is the best doctor I've…read moreever been to. He takes his time, he listens, he asks questions, and he is CURIOUS. So many doctors rely on the information they "know", but that information may be old. Things change quickly in the medical field, and doctors need to constantly educate themselves. When Dr. Ibirim doesn't know something he researches. That's rare, sadly.

I have been going here for 10 years! These 2 doctors are great! They will listen to you and help…read moreyou!

The doctors and nurses have terrible bedside manner. I was referred here for a burn and I was…read moretalked down to basically the whole time and treated like a child. The doctor refused to give me any answers about my wound besides "come back next week." I paid my full copay before my visit, then received a bill which stated that I only paid 3/4 of my copay and that my copay was 50% more than it actually is. When I called about this the receptionist told me I was wrong and must have had other unpaid bills. That wasn't true and told her this was my only bill. She brushed that off. I lost my temper and told her I was going to file a complaint about them with my insurance and she said told me she didn't like my tone and hung up on me. What an unprofessional place.

they have the best doctors and nurses that i seen... very professionals, but, front desk will drive…read moreyou crazy almost every week they keep changing my visit scheadule (pat) front desk thinks she is running the whole place and very unproffessional!!! . since i started going there, i told them i am available only 2 days and a specific time.... they agreed that will work for them too before i started!!! sometimes when i go there.... they tell me thati changed my appointment!!! it is a jolk!!! i spent $11,000 for 1 month visits there....and i still get treat like this. i asked to speak with the doctor and i was informed the doctor will not call me back. they told me if i want to make a complain, for me to call patient relations to make a complain.

Never used those office. I went to orthoillinois and had x-rays and 1 visit. I had amazing…read moreinsurance and it was 600. Do not use orthoillinois

I didn't use the Injury Express but saw a rheumatologist there. Dr Kannan seemed too inexperienced…read moreand didnt have very good people skills. The staff was what made me leave. They consistently provided inaccurate information for not only insurance but also for medical info. I take a drug that must be injected and the nurse taught me how to do the injection. A nurse from the drug company visited me at home to provide support and when I told her how I was taught she said it was totally incorrect. She showed me the correct process, which was very different. That's when I left.

I cannot speak for the rest of any doctors at this facility but my husband and I both have gone to…read moreDr Deepak Mitraon Rt 31 in McHenry, Il.. We share the same reviews which is he seems likable man but the entire operation as a whole is NOT very professional nor caringl. We arent looking for a nice guy that's superficial in his asessment but a professional doctor that digs deep and not only hears and understands our needs but follows through on them as well. And let's not forget their staff is a DIRECT extension of the doctor as well. I was given an RX(in JULY) that required a prior authorization by the doctor's office. They didnt bother processing it correctly so when I picked up this rx, I paid full price. Ok, mistakes happen. We are human. I called the pharmacy to inquire about the price paid and they explained to me that the dr office needed to put in the prior authorization for me to get the rx at the price quoted. They said the dr office could still take care of this and correct their mistake. So, I call the dr office with this info. The dr went out of the country for 2 weeks. OK, I get it..vacation time. I was told anyone could correct this so I was expecting someone to step up and fix this. Afterall, we all know its the staff that does the grunt work, right? So that was end of July... Well, after numerous follow up phone calls by me (over the course of MONTHS) , asking the status of this I was told TODAY (Nov 20th!!!!) ,"This has been denied. (I shared my disbelief and was told...)Well, Roberta spent a lot of time working on this" I almost fell out of my chair!?! What does THAT have to do with ANYTHING??! The OFFICE caused the problem, the OFFICE should fix the problem. Why should I have to pay 9x the price quoted because of their error? I dont care how long someone spent trying to resolve an issue that they created! Plus, they get paid every friday to do their job even if that includes spending time trying to resolve a mistake no matter where it originated. How about the time I spent? I called the pharmacy, the doctor's office NUMEROUS times, the insurance company, the prescription company...to only call back the dr's office telling them that ONLY they can correct this. I didnt get paid for my time! And not only did I not get pad for my time, but I got charged 9 times the original price quoted for the prescription!!! At some point I asked to speak to someone of authority to get to the bottom of this, but not sure that ever happened. The doctor never called to rectify this or apologize over how I was treated. In fact, it seemed to bother them everytime I called about this. Now you tell me...is this how you want to be treated? Update..same day as this review ..the dr's office called me several times today AFTER I had them conferenced in with my rx company who told them they needed to call authorization dept directly (the SAME # I already gave them months ago!), that it CAN BE RESOLVED. So when we all hung up my dr's office called back within minutes (First quick response EVER) and said , "The bottom line is nothing more can be done., we tried but because you picked up the prescription already we cant correct this" UNBELIEVABLE!! So I called prior auth myself...it seems I got through to someone! They called dr office to get info from them, while I was placed on hold waiting to be conferenced into call. The dr office just said to tell me WE TRIED and hung up from that call! So, again I ask..Is this how YOU want to be treated?? By the way, with ONE single call I got this mess straightened out without their help and I WILL get my refund although it will take quite awhile now because its over 90 days :/ hmmm, who's fault is that?!